Rosario Holiday Rentals

"I stayed at Pueblo bonito Mazatlan for a week with my husband and toddler. Starting off wasn’t so good because we arrived at 10:30 pm and restaurants were closed so we ordered room service, we were starving from traveling all day and ordered about 2 plates each. The person on the phone for room service was so rude and said your ordering too much food and system says it’s only 2 people in ur room. We are going to charge you double for your room advice delivery fee. I was upset but front desk called them and cleared it up and it was fine. If I’m paying full price for a 4 year old to be there , she should be put in the system as another guest because this was an issue a few times….. so Pueblo bonito please do better as this causes a huge inconvenience. Aside from that, the entire trip was amazing. The restaurants on site were delicious, staff was amazing and our room was beautiful. It was a wonderful family vacation and we will be back! If you stay there you can go to the aquarium of Mazatlan for free! And it’s such a gorgeous aquarium and well worth visiting. Take an uber not a taxi! The uber is only $5! I highly recommend staying here, especially with kids as it’s very kid friendly. Get the all inclusive , it’s worth it. If you don’t have kids I wouldn’t suggest it because it’s very family friendly and you will prob get splashed while having a drink in the pool….. Pueblo bonito Pacifica in Cabo is an amazing adults only option that I have gone to before. "

"Nice customer service "

"Ocean view, wi-fi works good, staff are good, nice and clean hotel. "

"Spa very clean, staff very help full friendly and the ocean view perfect."

"All staff were very nice and friendly."

"Had a great service from my waiter at the pool.great service from luis!!!and the rest of the guys"

"El servicio en recepción y en restaurante no fue amable "

"Great staff, clean room, great ocean view, definitely recommend and would stay here again. Right in the center of everything "

"It was a real pleasure to be at this Holiday Inn Express, personal when far and beyond when was needed. Special thanks to Rodolfo, Eduardo, Alexa and Jazmin at the reception, also Ramon was always ready to help when needed. Thank you to Mario, Ibrahim and Abelardo at the restaurant. Little advice, in general you have to improve the breakfast menu and the coordination between Restaurant, swimming pool and the hotel to avoid misunderstanding. In a good note I will be happy to come back with my wife in December and I hope she would have as good impression as me and that we would enjoy our Christmas time in Beautiful Mazatlán. Again thank you everyone and we will see you soon . "