Hotels near Rosewood Plaza Shopping Center

"The man at the front desk was really really nice when I checked in Friday. The only thing is is that they put us in room 219 when we got up to 219 after they told us that the elevator did not work did we realize that somebody was already enrolled 219 then I put us in room 357 they come to find out they don’t clean up rooms every day if you stay there more than three days they’re not gonna clean your room every day they’re not gonna even bring you any clean towels unless you ask them so and there’s a bar downstairs so on Friday it sound like it was a club. It was a very nice hotel may come back may Not. "

"Room was a good size. Full size refrigerator was a big plus."

"I think that the staff is all new. We went to check in - and were told that we did not have a reservation. The gentleman didnt even check for our name, or the reservation number we provided. He told us that 3rd party bookings did not occur there. We were left without a hotel and had to scramble to find another one. In the morning - we noticed that the hotel had charged us the entire amount for 2 nights. (funny because didnt he say we did not have a reservation.. they howd you get my credit card number to process payment) It then was a battle between expedia and the hotel - the hotel said that they did have our reservation and that we checked in. They asked us to wait to a couple hours until the cleaning staff checked the room, to ensure we did not check in... Absolutely unacceptable. We are traveling, and you held our money and then treated us like we were lying. Expedia and the hotel were awful. How do you treat people like that, and then ask them to wait for their money back.. its now 2 days later, and our money is still not returned to us. "

"I did need to check out early"

"Room was clean and smelled clean, air conditioning was turned on."

"Here’s a clear, polite review in English: Review: The room had an unpleasant smell, which seemed to come from the carpet. The carpeting appears old and likely retains odors. The hotel should consider replacing the carpets or switching to hardwood flooring, which would make the rooms feel cleaner and fresher."

"Staff at lobby was rugh"

"Upon checking in, I was initially told there were no rooms ready and that i could sleep in the parking lot. An hour later i received a phone call telling me that they didn't"

"Infested with bugs"