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Copthorne Hotel Rotorua

4.0 star property
Suburban hotel with seasonal outdoor pool and 24-hour front desk

Choose dates to view prices

Photo gallery for Copthorne Hotel Rotorua

Local cuisine
Bar (on property)
Meeting facility
Lobby
Front of property
Copthorne Hotel Rotorua offers a peaceful retreat in Glenholme with a garden setting and relaxing spa tub. Guests appreciate the attentive staff and local cuisine at Jimmy Cooks Kiwi Kitchen. The seasonal outdoor pool is refreshing, and in-room WiFi keeps everyone connected.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
The current price is S$106
includes taxes & fees
29 Sept - 30 Sept

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(23 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room

  • Sleeps 3

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room

  • Sleeps 3
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About the area

Map
328-348 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 1.0 km
  • Redwoods Whakarewarewa Forest - 19 min walk - 1.7 km
  • Rotorua Central Mall - 20 min walk - 1.7 km
  • Polynesian Spa - 2 min drive - 1.9 km
  • Tamaki Maori Village - 2 min drive - 1.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Pantry D'or - ‬11 min walk
  • ‪Eastwood - ‬9 min drive
  • ‪geyser cafe - ‬11 min walk

About this property

Copthorne Hotel Rotorua

Hotel near Polynesian Spa
At Copthorne Hotel Rotorua, you can look forward to a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Jimmy Cooks Kiwi Kitchen, offers breakfast, light fare and children's meals. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and a TV in reception
  • Meeting rooms, a lift and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 58 rooms include comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch TVs with satellite channels
  • Wardrobes/cupboards, fridges and free infant beds

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Bicycle storage
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The seasonal pool will be open from January to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does Copthorne Hotel Rotorua have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Copthorne Hotel Rotorua?

As of 21 Sept, 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel Rotorua on 29 Sept, 2025 start from S$105.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Copthorne Hotel Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Copthorne Hotel Rotorua?

Self-parking is free at this property.

What time is check-in at Copthorne Hotel Rotorua?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel Rotorua?

Checkout is at 10 AM.

Where is Copthorne Hotel Rotorua located?

Located in Glenholme, this hotel is within a 15-minute walk of Racing Rotorua, Rotorua Golf Club and Whakarewarewa: The Living Maori Village. Whakarewarewa Thermal Reserve and Rotorua Central Mall are also within 1 mile (2 km).

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Reviews

Copthorne Hotel Rotorua Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

7.8

Staff & service

7.4

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 256 out of 1003 reviews
Rating 8 - Good. 371 out of 1003 reviews
Rating 6 - Okay. 242 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

Reviews

10/10 Excellent

Mariaan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and spa pool was nice
Stayed 2 nights in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Comfortable rooms, great location, the gym equipment needs maintenance,
Stayed 1 night in Sep 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 1 night in Sep 2025

8/10 Good

Graeme James

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great spa facilities the cleaning staff were excellent.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay had everything we needed really comfortable beds
Stayed 2 nights in May 2025

8/10 Good

Mona

Liked: Cleanliness, staff & service
The staff was very friendly. The hotel itself is a bit tired looking.
Stayed 1 night in Jul 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service
?
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean , the most comfortable beds , Overall great experience
Stayed 2 nights in May 2025

6/10 Okay

Michael

Liked: Cleanliness
.
Stayed 1 night in May 2025

8/10 Good

Asha

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2025

8/10 Good

Wini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick family trip. We would stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Roshni

Liked: Cleanliness, staff & service, property conditions & facilities
Location. The room is spacious and clean. Very friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Paolo

Liked: Cleanliness, staff & service
There has a great staff, the facilities are old and my bathtub doesn’t had a proper cap.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. We’ll be back for more adventures
Stayed 3 nights in Feb 2025

6/10 Okay

Crystal

Disliked: Cleanliness, property conditions & facilities
Buckets lining the corridor to catch leaking water, coacroaches on the ground soaking wet patches of carpet,
Stayed 2 nights in Jul 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay, highly recommend will definitely book here again
Stayed 1 night in Sep 2024

10/10 Excellent

Mallikarjuna Nageswara Rao

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for stay
Stayed 1 night in Jun 2024

8/10 Good

Rodolphe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the réception,the balcon
Stayed 2 nights in Feb 2025

8/10 Good

Sameeka

Liked: Cleanliness, staff & service, amenities
Property was great for the price :)
Stayed 1 night in Jan 2025

8/10 Good

Fredith

Liked: Cleanliness, staff & service, property conditions & facilities
Airconditioning units can be improved better or maintained so they can provide cooler air to the guests
Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and clean hotel!
Stayed 1 night in Aug 2024

2/10 Terrible

changyu

Disliked: Staff & service, property conditions & facilities
Room 114 Poor Wi-Fi signal
Stayed 1 night in May 2025

2/10 Terrible

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs renovation
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023

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