Find Luxury Hotels in Runaway Bay

"Room clean, bedding clean amenities good one stained towel not good,, bathroom needed a better finish eg polish, shower seal to show came away allowing water to flow on the floor slip hazard, balcany furniture needed cleaning not cleaned after make over. Tv did not work for the whole stay visited by atleast 9 maintenace men still no joy, coffee maker did not work after attempt with 3 coffee machines it was the socket faulty. The staff overall where very polite and tried to assist, bar staff great. No general information in bedroom everything allegedly on app. This was not successful for me incorrect info given to access wifi, correct info given 4 days later. Several teething issues spoiled the experience. Friday evening 3rd april theatre was fab. Room service was good when used. The grand reopening could of been much better. A beautifull room and hotel i just wish there was less teething issues, i would go again in the belief these issues was due too wanting to reopen after storm malissa and help staff earn money too feed their families. JJohnson"

"The food was delicious the staff were very nice the atmosphere was great "

"I would not recommend this hotel to anyone. Traveled for my birthday and from the time we landed to the hotel there was nonstop bad service and misinformation. The staff in relations lounge went above and beyond to assist us despite the challenges. "

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"Wish I could give this place six stars can’t wait to come back next year"

"I loved this property, breakfast and bar staff was great. I came in a bit early but check in was smooth. Very close to the beach. I stayed one night with my husband and my toddler. My toddler enjoyed the swing, the fish, the views and he loved the peacock. My partner and I enjoyed the outside seating and the garden. Btw for a small hotel I loved the amenities and the complimentary drinks."