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Reviews of Holiday Inn Express Saarbrucken, an IHG Hotel

3 out of 5
Holiday Inn Express Saarbrucken, an IHG Hotel
Klausener Strasse 4-6, Saarbruecken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 238 reviews" "
Rating 8 - Good. 80 out of 238 reviews" "
Rating 6 - Okay. 10 out of 238 reviews" "
Rating 4 - Poor. 3 out of 238 reviews" "
Rating 2 - Terrible. 4 out of 238 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Cristina, redmond

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, but we did not felt save in the area
Stayed 1 night in May 2024

6/10 Okay

Jan

Liked: Cleanliness, property conditions & facilities
Clean and nice hotel, but quite loud noise in the evening.
Stayed 2 nights in Apr 2024

8/10 Good

Pattycja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient spot with 5 Euro parking. The room was clean and comfortable and breakfast was very good. Would recommend if you're passing through.
Stayed 1 night in Oct 2023

8/10 Good

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ihr Holiday Inn Express Team on 21 Sept,2023
Sehr geehrter Jack,vielen Dank für Ihre Bewertung, wir freuen uns sehr.Bis bald wieder in Saarbrücken

10/10 Excellent

Michael

Stayed 1 night in Aug 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Stayed 1 night in Jun 2023
Response from Holiday Inn Express Saarbrücken on 20 Jun,2023
Liebe Michelle,vielen Dank für das tolle Feedback. Wir freuen uns wirklich sehr, dass Sie einen angenehmen Aufenthalt mit uns hatten.Bis bald in SaarbrückenSonnig GrüßeMichaela HaackeGeneral Manager

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but not much around
Lovely hotel but a little far from the town. Tram or taxi was only option
Stayed 1 night in Jun 2023
Response from Holiday Inn Express Saarbrücken on 28 Jul,2023
Dear Guest, Thank you very much for your message. The city of Saarbrücken is from our location easy to reach. For sure you can take the tram. The next station is 1 min. by feet away and takes you in 5 minutes (3 stations) to the central of Saarbrücken. The Mainstation is even 1 station away of us. Also a taxi is a fine option as well. We would appreciate it if you would choose us again as your next stay.Best regardsHoliday Inn Express Saarbrücken

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great little spot that is conveniently located. Dont forget your power adapters becuse this is the first hotel ive visited that did not have them available to borrow/use. There are also no water stations, so be prepared for that. The rooms were nice and the property was clean.
Stayed 7 nights in Feb 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023
Response from Holiday Inn Express Saarbrücken on 16 Feb,2023
Lieber David,vielen lieben Dank für 10 von 10.Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen und sich wohl gefühlt haben.Bis hoffentlich bald wieder in SaarbrückenViele GrüßeMichaela HaackeGeneral Managerr

8/10 Good

Olaf

Stayed 1 night in Jan 2023
Response from Holiday Inn Express Saarbrücken on 1 Feb,2023
Lieber Olaf,vielen lieben Dank für Ihr Feedback,wir freuen uns sehr, dass Sie einen guten Aufenthalt bei uns hatten.Bis bald in SaarbrückenViele GrüßeMichaela HaackeGeneral Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Very satisfied due to easy parking, clean room, friendly staffs and free breakfast.
Stayed 1 night in Dec 2022
Response from Holiday Inn Express Saarbrücken on 16 Jan,2023
Dear Anonymous,Thank you for your nice feedback.We are glad, that you had a good time with us and that you felt comfortable.In case you are near by, we are looking forward in welcoming you again.All the best and stay safe and healthy. Kind RegardsMichaela HaackeGeneral Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great hotel. Feels new or newly renovated. Spacious rooms. Onsite parking. Felt very clean. I would definitely recommend it.
Stayed 1 night in Sep 2022

8/10 Good

Renate

Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice overnight stop.
Stayed 1 night in Sep 2022

8/10 Good

sarah, bloomington

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY hard to get into ..road wise , but the rest was great!
Stayed 2 nights in Jul 2022
Response from Holiday Inn Express Saarbrücken on 11 Aug,2022
Dear Sarah, thank you for your feedback. Hope to see you again in our hotel. Sunny greetings Michaela Haacke General Manager

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Holiday Inn Express Saarbrücken on 18 Aug,2022
Sehr geehrter George, vielen lieben Dank für Ihr Feedback. Wir freuen uns sehr. Bis bald in Saarbrücken

4/10 Poor

Martin

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ac not working, fobbed me off with excuses rather than fixing it, left my shorts behind and they didn’t bother to look for them
Stayed 4 nights in Jun 2022

10/10 Excellent

xiaoming

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and staff
Stayed 12 nights in Mar 2022
Response from Holiday Inn Express Saarbrücken on 14 Apr,2022
Dear Xiaoming, thanks for your feedback, we are very pleased that you enjoyed your stay. Hope to see you again in Saabrücken Kind regards Michaela Haacke General Manager

8/10 Good

Maria

Stayed 1 night in Feb 2022

8/10 Good

Siew Thim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay at Holiday Inn. Slightly away from the town centre but more than made up with the free on-site parking.
Stayed 2 nights in Oct 2021

10/10 Excellent

Mr Cristian E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express Saarbrucken
One if the best Holidays Inn hotels i had ever stayed! Brilliant staff, super super clean. Maybe breakfast should include more for babies/kids but it was good enough. Wonder why don’t we get the same service in the Uk!!! I will stay here again if needed. Many thanks!
Stayed 1 night in Sep 2021

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shiny new hotel.
Brand new HiX hotel. Rooms are very spacious with high ceilings and big windows. Everything very clean. Breakfast mainly cold items aside from pancakes. Around a 10 minute walk to the Altstadt.
Stayed 1 night in Jul 2021

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. The staff was helpful and the rooms comfortable.
Stayed 1 night in Aug 2020

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Nice stay for the night
The beds were comfy, AC worked great, staff was very nice and parking was free. We enjoyed our stay for one night.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean and comfortable and the staff were very kind and helpful
Stayed 14 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

JohnMohor, Monroe, North Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all friendly and helpful. I felt very comfortable and at home in hotel
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
No complaints whatsoever except for the food. I would suggest finding another place in town for eating out. Staff at reception could be friendlier. And I don’t see why they are showing a continuous loop of disasters and bad news on the +10 televisions in the dining room.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am really particular when it comes to cleanliness but I must say our whole experience of this hotel was just superb the rooms were immaculate all the staff were just so nice and nothing was a problem the rooms were great the beds very comfortable the bathrooms very spacious and immaculate. Overall fantastic and I will definitely use this hotel again.
Stayed 8 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
The place was still being renovated. The air conditioner cannot be controlled from the room. The bed was stiff, the shower needs a door as water went everywhere on the floor.
Stayed 2 nights in Sep 2019
Response from Holiday Inn Express Team on 17 Sept,2019
Dear Anonymus, thanks for your feedback. We are sorry that you did not like your stay. The air conditioning is adjustable at the control panel in every room. You can enter your desired temperature. We hope for a return visit

10/10 Excellent

DJ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top marks for Holiday Inn Saarbrueken.
Convenient to the town centre and very good value. Showers were great, bedrooms attractive and staff friendly. Will stay again.
Stayed 5 nights in Aug 2019
Response from Holiday Inn Express Team on 30 Aug,2019
Thank you for taking the time to tell us about your experience at Holiday Inn Express SAARBRÜCKEN. Hope to see you again Kind regards

10/10 Excellent

Mohamad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in May 2024

10/10 Excellent

anda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente séjour, chambre propre, lit très confortable, petit déjeuner complet, exellent café, location près des magasins et restos.
Stayed 1 night in May 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Damiano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit wieder :)
Stayed 1 night in Apr 2024

10/10 Excellent

Federico

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt, herzlichen Dank!
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central location, better than it looks from outside, parking, recommended
Stayed 1 night in Mar 2024

10/10 Excellent

Bart, sHertogenbosch

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Rooms are nicely funrnished. Breakfast included also good
Stayed 1 night in Mar 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ich empfehle das Hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Rui Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rapport qualité prix. Petit déjeuner très varié et fourni. Très bon standing à un prix accessible.
Stayed 1 night in Feb 2024
Response from Holiday Inn Express Saarbrücken on 15 Mar,2024
Bonjour Rui Manuel Merci de nous avoir partagé votre avis.Nous sommes heureux de voir que vous avez passé un bon séjour au sein de notre hôtel.Nous serions ravis de vous accueillir à nouveau !A très bientô

10/10 Excellent

Jan

Stayed 2 nights in Feb 2024

6/10 Okay

jean-philippe

Liked: Property conditions & facilities
Disliked: Cleanliness
Avis mitigé
Plutôt bien situé, parking gratuit autour. En rapprochant les 2 lits, des croquettes de chiens sous le lit. La tv qui ne reste pas allumé plus de 5 min. Bruit de plomberie la nuit. On entend ceux du dessus. Lit très confortable.
Stayed 2 nights in Feb 2024
Response from Holiday Inn Express Saarbrücken on 20 Feb,2024
Hello and good morning Jean-Philippe, Thank you for your feedback.We apologize that you did not find the room as clean as is usually our standard. We took this as an opportunity to talk to everyone about it again. We assure you that this will not happen again in the future.Regarding the TV, you would have liked to have let us know at reception; we would have been happy to find a solution for you.We are very happy, in welcoming you back in Holiday Inn Express Saarbrücken next time. All the best and stay safe and healthy. Kind regardsLisa Fritz-GönnheimerGuest Service Manager