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Reviews of HI Sacramento Hostel

1.5 out of 5
HI Sacramento Hostel
925 H Street, Sacramento, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 174 out of 347 reviews" "
Rating 8 - Good. 111 out of 347 reviews" "
Rating 6 - Okay. 38 out of 347 reviews" "
Rating 4 - Poor. 10 out of 347 reviews" "
Rating 2 - Terrible. 14 out of 347 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful building built in the 1800s you must see. The interior is charming. The neighborhood is quiet and safe with walking distance to places. The house is absolutely clean throughout. Staff is friendly and helpful. I highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

NA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very special and old fashioned place to stay. It is convenient to go to nearby attractions. Staff are nice.
Stayed 2 nights in Mar 2024

6/10 Okay

Ferdinand

Travelled with partner
Liked: Staff & service
Property is nice, but the location is right behind the city hall, where the homeless camp out unfortunately, just like most cities in California. Smell and noise level inside is much to be desired, as it's an old mansion without soundproofing. I was trying to get more sleep around 9:00 a.m. and, someone was banging the piano and singing out loud in the living room, which is right next to my room. It was probably better on the 2nd or 3rd level, but they only come with a shared bathroom. This is a good place if you're on a budget and a convenient 15 minute ride to the airport.
Stayed 2 nights in Mar 2024

8/10 Good

PHOEBE

Liked: Cleanliness, staff & service
Staff members were extremely helpful and supportive.
Stayed 3 nights in Feb 2024

2/10 Terrible

Baltazar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of Vagrants around...open air drug use...saw a group lighting a fire near a building...definitely unsafe. Building is cool looking...but 100 years old and smells/feels like it. Woman asked front desk to borrow a phone charger...they said no....I feel like they should invest $5 in a charger people can borrow if they really need it. Weird setup to get in and out as well. Would not recommend.
Stayed 1 night in Feb 2024

8/10 Good

Patty

Travelled with family
Liked: Cleanliness, staff & service
The staff are helpful. It’s nice to have access to a kitchen. A park is a block away which attracts homeless. The parking structure across the street was cleaned at 10:45 pm on Saturday night. It sounded like a large leaf blower for an hour. I couldn’t sleep.
Stayed 2 nights in Feb 2024

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful gem in Sacramento
Beatiful Victorian mansion with a ton of character and charm. I felt very safe and comfortable there and appreciated the private gated parking adjacent to the house. The staff was kind and helpful and it was a quiet and peaceful stay.
Stayed 1 night in Jan 2024

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Machelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The building is beautiful. Definitely has an "antique" feeling. Gated parking is nice. It feels very welcoming
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. The breakfast was sub-par. But none the less, wonderful stay.
Stayed 2 nights in Jan 2024

8/10 Good

Mark

Stayed 1 night in Jan 2024

2/10 Terrible

Luis

Stayed 1 night in Dec 2023
Response from HI-Sacramento on 3 Jan,2024
Greetings!We are so disappointed to see that we did not meet your expectations. We will take this review into our discussions. Hoping the rest of your travels are pleasant.

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and property, but noisy in early AM.
Amazing historic mansion with a beautiful interior and history. Because the place is historic, it is not well-insulated from outside noise. I stayed in room 22 at the back of the hostel, and it was very noisy beginning at 4 am with the surrounding construction noise and leaf blowers. Because this place is not in a residential district, it isn't subject to noise regulation hours. I used ear plugs on my second night.
Stayed 2 nights in Dec 2023
Response from HI-Sacramento on 3 Jan,2024
Greetings!Thank you for taking the time to send us some feedback. While we do offer complementary earplugs, being the heart of the city will always carry a bit of noise. We are sorry it disrupted your morning.Our best

8/10 Good

June

Liked: Cleanliness, staff & service
It's tasty old mansion at perfect location. The staff are very friendly and they provided what you need. Only i wished was if they use code key pad so don't need to carry key when go to bathroom
Stayed 5 nights in Nov 2023
Response from HI-Sacramento on 3 Jan,2024
Thank you!So glad you enjoyed your stay. We are always looking for ways to improve our guest's experience and appreciate this feedback.Safe travels

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hostel ever stayed at!
I was visiting Sacramento to run CIM. When making the reservation for this hostel, I was looking for affordable and reasonable accommodations for my weekend stay here. With my 1st visit ever to Sacramento, I didn’t know what to expect. However, I have experienced many hostel stays in the past. I am so happy to report that I was blown away by the accommodations and the service provided by staff. This historic Victorian style building is well kept and has architecture you no longer see anymore. This hostel provides spacious rooms, adequate sleeping accommodations and better than timely in getting out the food in the morning and having the freshly brewed coffee ready to go.The staff were all very friendly and helpful in ensuring I had everything I needed. A special shoutout to HI staff member Kira, as she always exhibited an amazing positive attitude and made herself available to answer any questions I had and was great at suggesting restaurants and fun things to do around Sacramento. Thank you so much.
Stayed 3 nights in Dec 2023
Response from HI-Sacramento on 3 Jan,2024
Thank you so much! We are thrilled you had such a great stay with us and that you were able to meet Kira! Hope you are able to visit us again.Our best

6/10 Okay

Bria

Liked: Staff & service
Disliked: Amenities
I don’t like how the was no soap or heater
Stayed 1 night in Nov 2023
Response from HI-Sacramento on 3 Jan,2024
Thank you for your feedback.We will ensure that this is communicated with our team. We offer soap (liquid) in the showers and can turn on the heat at request.Hope the rest of your travels are pleasant

10/10 Excellent

Elena

Travelled with family
Stayed 1 night in Nov 2023

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities
It coming back to Sacramento, I’d def stay here again.
Stayed 3 nights in Oct 2023
Response from HI-Sacramento on 17 Oct,2023
Wonderful!Thank you. Hope you are able to visit again!Our Best

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old mansion with original character in common areas. Great shared kitchen.
Stayed 1 night in Oct 2023
Response from HI-Sacramento on 17 Oct,2023
Thank you!It's always great to read that our guests are having a pleasant stay with us.Hope the rest of your travels are fantastic

8/10 Good

Morris Lee

Travelled with family
Liked: Cleanliness, staff & service
Lovely to stay in an historic mansion. The area is close to downtown destinations. Guest should be aware that they will be sharing bathrooms with other guests.
Stayed 1 night in Oct 2023
Response from HI-Sacramento on 12 Oct,2023
Thank you so much for the feedback. We are glad you enjoyed your stay with us. While we only have one ADA private room with private shower, we also want to ensure that our guests are aware of the shared bathrooms. We've asked for this to be added beyond the main description and into important information. Thank you for helping us illuminate this detail about our property. Our Best

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from HI-Sacramento on 12 Oct,2023
Thank you!Hope the rest of your travels are wonderful

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
The building is an absolutely beautiful historic building that has been kept up well and is decked out with adorable antique furniture and art. The staff are super friendly and helpful and have a very organized system in place. Everything is very clean and cozy and you can tell the management pays attention to little details like keeping fresh sponges in the kitchen area and ensuring the pillows and sheets are the most comfortable kind. I was traveling as a solo woman but felt very safe in the hostel. Gated parking is available for a very reasonable fee. I believe this is the nicest hostel I’ve ever stayed in.
Stayed 1 night in Sep 2023
Response from HI-Sacramento on 4 Oct,2023
Thank you!It is so great to see that you enjoyed your time with us and appreciated all the things we also love about our hostel.Hope the rest of your travels are fantastic!

10/10 Excellent

Viktoriia

Stayed 2 nights in Sep 2023
Response from HI-Sacramento on 4 Oct,2023
Thank you!We are thrilled you enjoyed yourself.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2023
Response from Hi Sacramento on 11 Sept,2023
Thank you so much for the feedback.We love it too!

8/10 Good

david

Stayed 1 night in Jul 2023
Response from Hi Sacramento on 11 Sept,2023
Thank you for the feedback!

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from HI-Sacramento on 17 Jul,2023
Thank you for the feedback. Hope the rest of your travels have been fantastic.

10/10 Excellent

Juliet D

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the architecture and interior decor of this Victorian beauty. The staff was wonderful. Anthony, in particular, could not have been a better host. Comfortable, clean, great location, safe, gated parking! Thoroughly enjoyed our stay and will stay at HI Sacramento again if I'm ever back in Sacramento.
Stayed 4 nights in Jun 2023
Response from -Anthony on 17 Jun,2023
Thank you so much for your review!We are so happy to hear that you enjoyed your time with us. It has been a pleasure bringing this hostel back and having our guests experience so many of the things we also love.Hope you are able to visit us again!

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in May 2023
Response from HI-Sacramento on 21 May,2023
Thank you!We are happy to read that you enjoyed your time with us!

10/10 Excellent

J.

Stayed 1 night in May 2023
Response from Hi Sacramento on 17 Jun,2023
Thank you for such a great rating!We are glad you enjoyed your stay!

8/10 Good

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from HI-Sacramento on 21 May,2023
Thank you!

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Hi Sacramento on 17 Jun,2023
Thank you for taking the time to leave us a rating.We hope you'll be able to visit us in the future!

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful, very friendly staff. there is a buzzing sound going off and with no phone in the room you have to go down to the first floor to tell someone. restrooms are extremely clean and well stocked.
Stayed 1 night in Apr 2023
Response from HI-Sacramento on 30 Apr,2023
Thank you for your feedback!We are glad you enjoyed your time with us. Most hostels do not offer phones in rooms, but this is something we will be looking at for the future.Our Best

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of care has gone into this 1885 building. The staff was great & room comfortable & attractive. Bathroom was right next to our room so easy to access. Lots of messages taped around which were fun to read (and interesting). Really appreciated the thought that was behind the hostel. Very glad we decided to stay here.
Stayed 1 night in Apr 2023
Response from HI-Sacramento on 30 Apr,2023
Greetings!Thank you letting us know how your stay went. We are happy to read that you enjoyed the space and found it engaging. Hope you'll be able to visit again in the future!

10/10 Excellent

Charles Abwooli

Business traveller
Liked: Cleanliness, staff & service, room comfort
I loved it
I was a great meet of people!
Stayed 2 nights in Apr 2023
Response from HI-Sacramento on 30 Apr,2023
Thank you!We are so glad you love it and were able to meet some folks during your visit.Hope the rest of your travels are fantastic!

8/10 Good

Christina

Business traveller
Liked: Staff & service, property conditions & facilities
Historic building of interest
First time at a hostel. Small twin bedroom but good for one night stay. Super nice clean organized kitchen and dining area.
Stayed 1 night in Apr 2023
Response from HI-Sacramento on 23 Apr,2023
Hello!Thank you so much for the feedback. We are so glad that your first time in a hostel was a pleasant one.We hope you'll visit again and explore some of our other room types for more space!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, easy from airport
Great for a quick overnight. The airport express drops off right nearby. Staff were very friendly. Would stay again.
Stayed 1 night in Apr 2023
Response from HI-Sacramento on 17 Apr,2023
Thank you for your review! We are so glad you enjoyed your stay and we look forward to a future stay.Happy travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent customer service front desk!!
Stayed 9 nights in Jun 2019

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place,good people.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall beautiful, so clean. Super friendly, nice people there.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Nov 2019

10/10 Excellent

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to the train station. Beautiful Victorian architecture inside and out.
Stayed 2 nights in Nov 2019

10/10 Excellent

Carl

Stayed 1 night in Oct 2019

10/10 Excellent

M, Long beach

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice historic property ! Good location . clean facilities . Friendly , helpful staff. Good Place to stay I recommend it 100%
Stayed 1 night in Oct 2019

10/10 Excellent

D, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the mansion setup, one shower was down for despairs, they have parking available.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service, did not allow cancellation refund
I booked this place late night during a weekend but then an hour later decided I couldn't stay, well I called for a refund and they wouldn't allow it. It's very unfortunate and poor service for not allowing cancellation and charging me a fee for cancelling. Even though I wanted to cancel within 1 hour of booking.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was quite but staff needed to know more about Sacramento
Stayed 1 night in Oct 2019