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"Place is under construction "

"We had a great time ❤️"

"Love the staff clean room "

"There was duck poop in the pool and bathtub. Water was not working right"

"I feel bad writing this because my beliefs teach me to either say something positive or stay quiet. However, I believe the purpose of these surveys is to help identify issues so improvements can be made. Unfortunately, we had a very disappointing experience during our stay. When I arrived and opened the cabinet door to place our food in the refrigerator, the door immediately fell off because it was broken. I called twice requesting it to be fixed, but nothing was done. Later that night, when I sat on the bed in Room 130, the bed leaned heavily to one side and felt broken. I contacted maintenance, but I was told it was too late (around 9:30 PM) to repair it. They did offer another room, but since I was traveling with my children and we had two connected rooms, moving was not really possible because there were no other connected rooms available. The next morning, I tried to make coffee, but the coffee machine in the room was not working. I called the front desk, and they told me I could get coffee from the restaurant instead. However, when I went there, the server only allowed me one cup and said each guest needed to come personally. I understand the policy, but the front desk had informed me that since our coffee machine was broken, I could get coffee for all four of us. In the end, I only took one cup because it was not worth arguing over, and I could easily buy coffee elsewhere. Unfortunately, the issues continued. When I went to take a shower, there was a medium-sized c"

"I didn't utilize either service."

"The place was fine enough and Bessie who helped with the breakfast was Stellar. Our front desk staff was nice also and lent us a fan to use. That brings us to the issue of the a/c. It was 81 in the room when we checked in and it took a full day to come Down to 68. It was a little smelly and the maintenance man was kind of rude and accused us of freezing the a/c which was the reason for the room being hot, although we did not freeze the a/c. Bathrooms were clean. The faucet had a leak and also the window casings were literally falling off."

"This place is great. It was our 3rd time staying there and we will be back. Safe neighborhood, walk in lobby. Their breakfast is a real hot breakfast but they also have some grab n go items too. Coffee is always available. Prices for the rooms have always been on pointe! "

"Quick check-on/out process, great staff, very nice room and excellent valet parking!"