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Reviews of Pacific Islander Inn

2.5 out of 5
Pacific Islander Inn
PMB 686 Box 10000 Garapan, Saipan, Saipan

Reviews

5.4
Rating 10 - Excellent. 1 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 6 out of 15 reviews" "
Rating 4 - Poor. 3 out of 15 reviews" "
Rating 2 - Terrible. 3 out of 15 reviews" "

5.8/10

Cleanliness

5.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jae-Dee

Liked: Property conditions & facilities
Disliked: Staff & service
Its definitely great for just a place to crash, but it's location was just not so private. Sheets had a couple of stains on them, and they had a closet with no single hanger...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in May 2021
Response from wen on 24 May,2021
Thank you very much for your review of the hotel. Welcome to visit again. I wish you a happy life!

8/10 Good

ROLANDO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020
Response from Wen on 9 Mar,2020
Thank you for staying in our hotel. Thank you very much for your feedback!

6/10 Okay

Roxana

Liked: Cleanliness, property conditions & facilities
If you need peace and quiet this is not the place to stay. It was right above a busy bar and right next to the only street with bars in the area.
Stayed 3 nights in Jan 2020
Response from WEN on 11 Jan,2020
Dear customer, thank you very much for choosing to stay in our hotel and share your experience! The hotel is located in the downtown area of Saipan, with convenient transportation and convenient for customers to travel and shop.We will continue to improve.Wish you a happy life.

6/10 Okay

GuamRedAngoco, Maina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Location was excellent as located in Garapan “Center of Saipan”. However, check in is late in the day at 2pm and is not readily available throughout the day “ no reception”. Further, no other amenities beside a/c and wi-fi. All rooms located on 2nd floor with stairs being only access. Overall not the best place to be but for the price, I guess it is ok.
Stayed 2 nights in Jul 2019
Response from wen on 31 Jul,2019
Thank you for staying in our hotel. Thank you very much for your feedback!

6/10 Okay

David

Great location
This place is located at garapan which is in the centre of the tourist area. Location is great. It has free parking and next to it is the famous Godfather Bar.
Response from WEN on 31 Mar,2018
Thank you very much for your review of the hotel. Welcome to visit again. I wish you a happy life!

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
위치는 좋지만
아무것도없음. 침대와 화장실뿐. 2층 건물이라 엘리베이터없음, 방에 티비없음, 냉장고 없음. 주변이 가라오케가 많아 주말되면 시끄러움. 위치는 좋음
Stayed 2 nights in Feb 2020
Response from wen on 16 Feb,2020
Thank you very much for your feedback, the hotel will continue to improve, thank you!

6/10 Okay

Ray, Japan,Tokyo

Disliked: Amenities, property conditions & facilities
窓は基本的に廊下に面している。場合によっては内部の廊下に面している。中国の伝統なのかもしれないが、廊下に洗濯物が大量に干してあり、リゾート感は皆無。部屋に冷蔵庫などはなく、アメニティーも無い。簡単に言うと、個室でエアコンとシャワー、トイレのあるゲストハウスといった感じ。ベッドは大きくて良い。スタッフのマダムは愛想がよく対応が良い。ただ、チェックアウトの時間に居ないので鍵が返せない。鍵返却用のボックスなども無い。少なからず英語が話せないと全く以て困ることになる。旅慣れた人でないと厳しい。
Stayed 3 nights in Jan 2020
Response from wen on 24 Jan,2020
Thank you for staying at our hotel. Thank you very much for your feedback! The hotel will continue to improve, thank you!

2/10 Terrible

SUNWOONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Not so good as it is too noisy to go to sleep
Stayed 1 night in Sep 2019
Response from WEN on 27 Sept,2019
Thank you very much for your review, the hotel will continue to improve, thank you!

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Sep 2019
Response from wen on 12 Sept,2019
Thank you very much for staying at this hotel, thank you for your comments, and wish you a happy life.

4/10 Poor

R, Tokyo

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
安くて決めたホテルでしたがテレビはあって欲しかったかなと。ここより安いホテルにはテレビありました。3日に1度しかシーツを交換してくれないのもビックリでした。
Stayed 7 nights in Jul 2019
Response from WEN on 14 Jul,2019
Thank you very much for your evaluation of the hotel. If you need to change sheets or clean, you can ask for your request at the front desk, as the hotel staff will not enter the room without your consent. Please understand, thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from pacific islander inn on 2 Apr,2019
感谢您的点评，欢迎再次光临，谢谢！

2/10 Terrible

emgreens, 京都

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
安いです
従業員は中国語しか話せない人がほとんどで、なかなか話が通じず、毎日のベッドメイキングもありません。 部屋は、テレビや冷蔵庫もなく、ベッドは硬くて快眠できませんでした。 無料wi-fiはありますが、部屋の片隅でしか利用できませんでした。
Stayed 5 nights in Mar 2018
Response from 前台 on 27 Mar,2018
非常感谢您的评论，酒店工作人员大部分会说中文，酒店是经济型酒店，是没有电视和冰箱，有日常用品，每张床铺有床垫，酒店会不断改善，为客人提供满意的体验，谢谢!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh, my God
can not sleep, There are two pubs nearby.(Shout until 2 am.) I felt the bass in the bed. During the day, the sound of a vacuum wakes you up.
Stayed 6 nights in Dec 2017
Hello, thank you very much for your presence and advice, I'm sorry to bring you the inconvenience, the hotel is located in the centre of saipan, festival of music bar is a little late, music off very early to go to the pub at ordinary times, the hotel will continue to improve, to provide customers with satisfactory accommodation, thank you!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
흠.
호텔스닷컴에서 예약하고 갔다고 카운터를 보고있던 여자외국인에게 말을 했으나 제대로 이해하지 못하고 연결된 곳이 아니다 라는 말만 번복하여 시간낭비를 했습니다. 추가 현지금액으로 비용지불한 후 사용하고 있었는데 중국인인 주인장으로 보이는 사람이 와서 다행하게도 보여줘서 현금 돌려받고 그다음부터는 수월했습니다. 화장실만 사용하려고 급하게 예약한건데 화장실이 너무 비좁고 물도 잘 안내려가서 불편했습니다. 그러나 비용적으로 싸기에 괜찮은거 같습니다. 하루 온종일이아니고 몇시간만 있으실거면 가서 현지에서 방빌리는게 훨씬 쌉니다.
Stayed 1 night in Oct 2017
Dear Customer:Hello, because the hotel's new foreign colleagues did not understand the business clearly, for your inconvenience, very sorry, once again thank you for choosing to stay in this hotel, we will continue to improve, looking forward to bring customers better service and experience.