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"Bed was uncomfortable "

"The hotel was very nice and updated, and the staff was very friendly and helpful."

"First Patty at check in was beyond sweet and she was so welcoming. Really wonderful employee. There were small things that were lacking like no hand soap and the shower gel was almost empty so really no soap to speak of. Also they have this cute card talking about making yourself an afternoon cup of trees but no tea. And then we returned around 8:45 and ran out to go to our car to grab surfing and left our key in the room. I called the emergency number passed at reception since no one was left at reception and the man that answered the phone literally answered it Hello. That’s it i thought i had the wrong number. Then i said i locked myself out of my room and he said well I'm an hour away so let me see if anyone at the restaurant can let you in and hung up on me. It was so odd. It left a bad taste in my mouth so even though I’m giving the place 4 stars and it does have a beautiful setting i will never stay there again"

"World-class Everything! Friendly well-trained staff, great food, super hangout on the roof. We’re coming back!"

"Clean room. Comfy beds. Friendly front desk. "

"Overall a great place to stay. Too bad it's always sold out on a game weekend."

"We had such a great stay even just for 1 night. The property was extremely cozy and centrally located. The front yard is so welcoming. We had a Bunkhouse lower level room which allows dogs for a fee. Be aware the rooms are on the smaller side but ours did have a patio that helped make it seem bigger. My only complaint was that the restaurant wasn’t open on a Sunday evening despite it being busy season. We would have loved to check it out. However they offered coffee and a super tasty breakfast loaf to hold us over through checkout. Would definitely recommend to anyone looking to stay in Highlands. "

"Wonderful place to stay. The Inn is beautiful and the staff is friendly and helpful. The surrounding area is perfect for waliking to food, drinks and a little shopping. "

"Very friendly staff!"