Hotels near Sambulawan Underground River

"It was a great stay. Rooms are comfortable. Staff are pleasant. Breakfast was great. The only drawback is it’s somewhat outside of city centre where I had to do business. Otherwise great place to stay "

"The property has been around for 40 years. Transfers from seaports and airports were seamless. Check-in was a little chaotic and even had an issue with another guest being checked in before us. No apologies from the staff even though I called it out. Aside from swimming pools, the beach and other amenities; nothing really stood out. The room we stayed in was massive. It does need an upgrade. There’s visible signs of wear and tear. Food is not allowed in the rooms due to ants. However, fruits and soda were offered in the room and fridge. Those also attract ants. Given the nature of the property, there were a lot of mosquitoes, be prepared. Staff around the property were polite to say good morning etc. what we did not like were the staff at the 2 restaurants we ate at. This is where we felt that we were foreigners in our own country. It felt that we owed the staff something even though we paid for the services. It was also evident that teamwork was lacking. We weren’t a demanding bunch but a little hospitality and simple smile would’ve been appreciated. This is not our first island resort, and while this has the best view among all that we visited, the way we were treated by the staff took the beauty away. In our 3 days and 5 visits to the restaurants, only Regina made a difference and knew how to treat her guests. Hope the rest of the staff have the same attitude as her. There is a need for restaurant staff retraining on how to treat their guests."

"Great water front lication"

"Plenty of drinking water and a kettle for tea, coffee, powders. Beach is only steps away for great sunsets, pleasant staff and motobike parking. "

"Nice clean rooms The staff were all very friendly and helpful. The included breakfast was good. I stayed in two different rooms. First I was in the suite which was fabulous. Very nice immunities and very comfortable. Next I was in a deluxe room which was average. The hot water in the room would cycle on and off several times during a shower. Also I was in a corner room and the wifi was not available in the room. I asked at the front desk and they said they would fix it but never did. "

"Amazing resort!!!! very clean and the staff were very accommodating and made our stay worthwhile!!! "

"Rooms are small but clean and with good aircon. Good that there is an airport shuttle, and that it’s also really close to the ferry terminal. Very noisy though if you’re on the end, it’s like there isn’t a window in, and you can hear everything outside so clearly. Didn’t realise there was a communal kitchen / pantry on each floor, would be good to explain this at check in as I was disappointed not to have a fridge. "

"Great view and sunset. Public road a bit too rough to get to resort. Recommend at least 2 night stay which was perfect with full day island tour and snorkelling at resort. Fair food prices and nice meals!"

"This is a fantastic property if you want peace and quiet. If you are looking to be in the center of the action then it's not for you. Great design and super friendly staff and owner. Owner is very hands-on and greets you and makes sure you are ok with your stay. The restaurant is very pretty, kind of sitting in a loft, and the food was excellent. Nice pool and lounge chairs overlooking the water. Overall a nice place to be if you want to unwind and relax."