Exterior

Reviews of Best Western Plus Elmendorf Hotel

2.5 out of 5
Best Western Plus Elmendorf Hotel
20015 Eagle Ford Way, Elmendorf, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 607 reviews" "
Rating 8 - Good. 135 out of 607 reviews" "
Rating 6 - Okay. 36 out of 607 reviews" "
Rating 4 - Poor. 22 out of 607 reviews" "
Rating 2 - Terrible. 28 out of 607 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on 21 May,2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear you had a wonderful stay with us. Looking forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 Good

RUBEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, we are pleased with our stay. Would stay again. No negative comments worth mentioning.
Stayed 2 nights in May 2024
Response from Hotel Manager on 21 May,2024
Dear RUBEN,Thank you for your kind words. We're delighted to hear that you had a pleasant stay with us and that you would choose to stay again in the future. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

2/10 Terrible

Felicia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Management was rude
Stayed 1 night in Apr 2024
Response from Hotel Manager on 16 May,2024
Dear Felicia,We're truly sorry to hear about your experience with our management. This behavior is not reflective of our standards or values, and we take your feedback seriously. We will address this issue with our management team to ensure that all guests are treated with the respect and professionalism they deserve. We value your feedback and hope to have the opportunity to make things right.Sincerely, Hotel Manager

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May,2024
Dear Sergio,Thank you for your outstanding rating! We're thrilled to hear that you received excellent service during your stay with us. Providing top-notch service to our guests is our priority, and we're delighted that we met your expectations. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

4/10 Poor

Aerika

Travelled with partner
Disliked: Cleanliness
The price is okay as per the location since, it’s lil far from the city. They need to work on the cleanliness the most. Bed sheets had some stains and the carpet felt greasy. Breakfast would be better if they’d add some options for vegetarians as well.
Stayed 1 night in May 2024
Response from Hotel Manager on 13 May,2024
Dear Aerika,We appreciate your feedback regarding our location and pricing. It's good to know that you find the pricing reasonable considering the distance from the city. However, we apologize for any cleanliness issues you encountered during your stay, including stains on the bed sheets and the greasy carpet. We take cleanliness very seriously, and we'll address these concerns promptly to ensure a more pleasant experience for our guests. Additionally, we'll certainly take your suggestion into account and work on adding more vegetarian options to our breakfast menu. Hope you will visit again.Sincerely, Hotel Manager

10/10 Excellent

GISELLE, MCALLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on 13 May,2024
Dear Guest,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities
All of the places are great
Stayed 1 night in Apr 2024
Response from Hotel Manager on 1 May,2024
Dear Mario,Thank you for your positive rating! We're thrilled to hear that you had a great experience with all of the places you visited. We appreciate your feedback and hope to continue providing you with excellent service in the future. We value your satisfaction and look forward to serving you again.Sincerely, Hotel Manager

10/10 Excellent

sabrina

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Hotel Manager on 30 Apr,2024
Dear Sabrina,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Excellent

Karla, Duncanville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 28 Apr,2024
Dear Karla,Thanks for choosing our hotel for your stay and the 5 stars you have given us based on our experience. I hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 28 Apr,2024
Dear Veronica,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

2/10 Terrible

LETICIA

Disliked: Cleanliness
Stayed 5 nights in Apr 2024
Response from Hotel Manager on 28 Apr,2024
Dear LETICIA,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely,Hotel Manager

10/10 Excellent

Katheren

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Everything was good, except our bathroom had this musty wet towel smell in it. The staff was AMAZING! The front desk lady who checked us in was great and the breakfast attendant was so friendly and offered us freshly made, warm muffins.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 23 Apr,2024
Dear Katheren,Thank you for your feedback. We're delighted to hear that you had a positive experience overall, particularly with our amazing staff. It's wonderful to know that the front desk lady and breakfast attendant made your stay memorable with their great service and warm hospitality. However, we apologize for the musty smell in your bathroom. We'll address this issue promptly to ensure a more pleasant experience for our guests in the future. Please visit us again.Sincerely, Hotel Manager

4/10 Poor

Pandora

Travelled with family
We left early during the middle of the night because the night before and that there was too much noise. People upstairs running back and forth across the floor. No delivery from anywhere to that property.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 23 Apr,2024
Dear Pandora,We're truly sorry to hear about the noise disturbances during your stay and the lack of delivery options available to you. Your comfort and satisfaction are paramount to us, and it's disappointing to learn that we fell short in these areas. We take your feedback seriously and will address the noise issues to ensure a more peaceful experience for our guests in the future. Additionally, we'll explore options to improve delivery services to our property. Hope you will reconsider.Sincerely, Hotel Manager

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, amenities
I was very unhappy with my stay, the hotel was very loud, wether it was stomping and slamming at 2am or housekeeping telling outside the door for hours, very rude to someone like me trying to rest. I had my do not disturb tag on my door and housekeeping still banged on and tried to enter my door. The bathroom smelled like urine and the floor was sticky, gross. Worst of all the hotel false advertises comfy pillowtop mattresses. It's a hard spring mattress with a useless mattress cover that provides no comfort. Very uncomfortable and hard, terrible pillows.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 23 Apr,2024
Dear Shannon,We're truly sorry to hear about your disappointing experience during your stay. Please accept our sincerest apologies for falling short of your expectations. We will definitely verify the reality and take action against the concerned after investigations and steps to prevent such happenings in the future. This is a matter of concern and not a regular feature of our hospitality. Customer satisfaction is paramount to us. Request your understanding and continued patronage.Sincerely, Hotel Manager

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 23 Apr,2024
Dear Carlos,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great last minute stay
Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Apr,2024
Dear Guest,We're thrilled to hear that you enjoyed your last-minute stay with us! Thank you for choosing our hotel, and we hope to welcome you back again soon.Sincerely, Hotel Manager

6/10 Okay

Bin

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 15 Apr,2024
Dear Guest,Thanks for your feedback and a 3-star rating. Hope you had a great stay. Please visit us again.Sincerely,Hotel Manager

10/10 Excellent

Jacinto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 6 nights in Mar 2024
Response from Hotel Manager on 11 Apr,2024
Dear Jacinto,Thank you for taking the time to write a review of our hotel. We're thrilled to hear that you found our staff friendly during your stay. Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. Look forward to your next visit!Sincerely, Hotel Manager

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 9 Apr,2024
Dear Kimberly,Thanks for choosing our hotel for your stay and the 4 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

6/10 Okay

Edgar

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Durty sheets when arrived
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 8 Apr,2024
Dear Edgar,We're truly sorry to hear about the condition of the sheets upon your arrival. Please accept our sincerest apologies for any inconvenience this may have caused you. We will take immediate steps to address it with our housekeeping team to ensure that similar issues do not occur in the future. We hope to have the opportunity to regain your trust and welcome you back for a much-improved stay.Sincerely, Hotel Manager

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best kept hotels in San Antonio. A stand that all other hotels should follow.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 8 Apr,2024
Dear Mark,Thank you for your kind words. We're thrilled to hear that you consider our hotel to be one of the best-kept in San Antonio and that you believe it sets a standard for other hotels to follow. Providing a high level of cleanliness and maintenance is important to us, and we're delighted that our efforts have been recognized. Your satisfaction is our priority, and we hope to continue exceeding your expectations during future stays. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is one of the cleanest I have rented. I absolutely recommend this property.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 8 Apr,2024
Dear Michelle,Thank you for your glowing review! We're thrilled to hear that you found our room to be one of the cleanest you've rented and that you would recommend our property. Providing a clean and comfortable environment for our guests is our top priority, and we're delighted that we met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another excellent stay in the future. Sincerely, Hotel Manager

10/10 Excellent

Kevin

Stayed 1 night in Mar 2024
Response from Hotel Manager on 20 Apr,2024
Dear Guest,Thank you so much for your perfect rating! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Elijah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay at a reasonable price. Breakfast was standard but fresh and staff was pleasant & friendly.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 30 Mar,2024
Dear Elijah,Thank you for your kind words. We're delighted to hear that you had a great stay with us at a reasonable price. Providing fresh breakfast options and friendly service is important to us, and we're glad to hear that you found the staff pleasant and friendly. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Sincerely, Hotel Manager

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quiet and clean
Stayed 1 night in Mar 2024
Response from Hotel Manager on 21 Mar,2024
Dear Omar,Thank you so much for your kind words. We are so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

6/10 Okay

De'Edra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was very disappointed this time around, since I’ve stayed at this hotel several times while traveling to San Antonio. Although the front desk staff was very pleasant and nice, we had issues with breakfast time. Came downstairs at 8am, nothing was available, no eggs or meat, trays were empty !!! Came back down at 8:30 and same thing. We eventually just went to ihop for breakfast. Very disappointing when you paying $130 a night. Didn’t have a working TV in our room. We were only able to catch one channel the entire time we were there , on the first night front desk staff was nice enough to come upstairs to try to fix the TV but the problem continued, and we eventually just gave up on it. Hotel was clean and quiet as always.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 19 Mar,2024
Dear Guest,We truly appreciate your kind words about our front desk staff and the cleanliness of our hotel. It's always our aim to provide exceptional service to our guests. We are genuinely sorry to hear that your stay did not meet your expectations, especially considering your previous positive experiences with us. We apologize for the inconvenience you faced with breakfast and the TV in your room. Rest assured, we take your feedback seriously and will actively address these issues to ensure they do not recur in the future. Sincerely, Hotel Manager

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024
Response from Hotel Manager on 19 Mar,2024
Dear RONALD,Thank you for your positive feedback regarding the cleanliness of our property. We are delighted to hear that you found your accommodations to be nice and clean. Providing a comfortable and hygienic environment for our guests is one of our top priorities, and we are glad that we met your expectations in this regard. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Hotel Manager

6/10 Okay

Tina

Disliked: Staff & service
Hotel was clean. Housekeepers were friendly but front desk staff was very unwelcoming from check in til check out even when I would see other guests checking in. Breakfast staff would glare at you uncomfortably everytime you got food so I only ate once and decided on outside food the rest of the time. I did not get my rewards after asking the gentleman to please make sure my email was on file. Every time I asked a question he was cut me off and say I’ll answer that in a minute.
Stayed 4 nights in Mar 2024
Response from Hotel Manager on 19 Mar,2024
Dear Tina,Thank you for providing your feedback. We apologize for the unwelcoming experience you encountered with our front desk staff and the discomfort you felt with the breakfast staff. Your comments regarding the lack of rewards and communication issues will be addressed with our team for improvement. We strive to provide exceptional service, and we regret that we fell short during your stay. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a much better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 18 Mar,2024
Dear Angelica,Thank you for your feedback! We're glad to hear that you had an excellent experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

6/10 Okay

Reynier Juan

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The property is decent. What I didn’t like is that there were hairs all over the beds and bathroom sink. We stayed two nights and they don’t even replace the towels.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 18 Mar,2024
Dear Reynier Juan,We're glad to hear that you found our property decent, but we're deeply sorry to learn about the cleanliness issues you encountered during your stay. Rest assured, we take your feedback seriously, and we will address these issues with our housekeeping team to ensure that our standards are consistently met. Additionally, we apologize for the oversight regarding towel replacement and will review our procedures to ensure that all necessary amenities are provided to our guests. Please visit us again.Sincerely, Hotel Manager

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean and quiet
Stayed 1 night in Mar 2024
Response from Hotel Manager on 18 Mar,2024
Dear RONALD,Thank you so much for your kind words. We are so pleased that you found us a clean and quiet place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon.Sincerely, Hotel Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place! Quiet, next to wooded area (hoping to see some coyotes or large birds), and lovely staff.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 18 Mar,2024
Dear Susan,We're thrilled to hear that you love our place! Providing a quiet and peaceful environment next to a wooded area is something we take pride in, and we're glad you appreciated it. Our team works hard to ensure our guests have a lovely experience, and we're delighted to hear that you found them to be so accommodating. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 18 Mar,2024
Dear Gerardo,We're delighted to hear that you found our staff excellent during your stay. Providing exceptional service is a top priority for us, and we're glad to know that our team contributed positively to your experience. Thank you for acknowledging their efforts, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a warm welcome & super clean room! My new FAVORITE place to stay!!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 16 Mar,2024
Dear Kim,We're thrilled to hear that you had such a positive experience with us! Providing a warm welcome and maintaining cleanliness are top priorities for us, and we're delighted to know that we've become your new favorite place to stay. Your kind words mean a lot to us, and we can't wait to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Jomelys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice please to stay for a short trip
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 16 Mar,2024
Dear Jomelys,We're delighted to hear that you found our hotel to be a nice place to stay for your short trip. We aim to provide a comfortable and enjoyable experience for all our guests, and we're pleased that we met your expectations. We look forward to welcoming you back for future stays!Sincerely, Hotel Manager

10/10 Excellent

Udesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 15 Mar,2024
Dear Udesh,Thank you for your positive feedback. We're thrilled to hear that you found our hotel to be clean and that you received great service during your stay. Maintaining a high standard of cleanliness and providing exceptional service are top priorities for us. We look forward to welcoming you again.Sincerely, Hotel Manager

2/10 Terrible

Sheila

Travelled with family
Disliked: Cleanliness
There was hair on both beds - on the sheets and the blankets. The covers were also stained….the 1st reason I called guest service.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 14 Mar,2024
Dear Sheila,We sincerely apologize for the cleanliness issues you encountered during your stay. Maintaining a pristine environment is a top priority for us, and we regret that we fell short in this instance. Rest assured, we will take immediate steps to address and rectify the situation to ensure a more enjoyable experience for our guests in the future. We hope to have the opportunity to welcome you back for a more seamless stay.Sincerely, Hotel Manager

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Hotel Manager on 14 Mar,2024
Dear Guest,Thank you for your comment! We're glad to hear that you found our hotel to be clean. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely, Hotel Manager

8/10 Good

RAJACHANDRA

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property is very good and looks well maintained. The room is very clean. The reception staff is very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 14 Mar,2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our property well-maintained, our rooms clean, and our staff friendly and helpful. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything went well
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 14 Mar,2024
Dear Guest,Thank you for your feedback! We're glad to hear that your stay went well overall. If there's anything specific we can improve upon for your next visit, please feel free to let us know. We look forward to welcoming you back again in the future!Sincerely, Hotel Manager

10/10 Excellent

Loreatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 12 Mar,2024
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you enjoyed our location. Your satisfaction is important to us, and we appreciate your positive comments.If you have any other thoughts or suggestions, please feel free to let us know. We look forward to having the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Edgar

Stayed 1 night in Mar 2024
Response from Hotel Manager on 1 Apr,2024
Dear Edgar,Thanks for choosing our hotel for your stay and the 5 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 8 Mar,2024
Dear Marion,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

10/10 Excellent

Esmeralda, Mesquite

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 5 Mar,2024
Dear Esmeralda,Thank you for your stay. We're thrilled to know that you found our staff friendly! Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 4 Mar,2024
Dear Elijah,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice for being in the middle of nowhere
Stayed 1 night in Feb 2024
Response from Hotel Manager on 26 Feb,2024
Dear Charles,We appreciate your feedback! It's great to hear that you found the place nice. We aim to make every guest's stay a positive experience, and your input is valuable. We hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable room had no issues
Stayed 1 night in Feb 2024
Response from Hotel Manager on 21 Feb,2024
Dear Daniel,Thank you for your wonderful feedback. We're pleased to hear that you had a comfortable stay with us and experienced no issues. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

2/10 Terrible

Briana

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 21 Feb,2024
Dear Briana,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 Excellent

kayathiry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast & price
Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Feb,2024
Dear kayathiry,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

8/10 Good

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Feb,2024
Dear Ganesh,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager