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I thought the location was great. I was told it was out of there hands. But I wish expeidia marketed that there were extra cost. It would be great help the customers a lot.
Very happy with our stay. We loved the outside pool and hot tub. It was very nice to just walk out of the hotel and be on the riverwalk. We will stay here again.
It was great staying at the Holiday Inn - Riverwalk. It was close to everything I wanted to go to and enjoyed the views from my room. For sure we will stay there again. Plus the valet was very quick.
marisela
Stayed 1 night in Apr 2024
6/10 Okay
Jose
Travelled with family and small children
22 Apr,2024
Disliked: Property conditions & facilities
The river walks was at good distance from every thing there
Great location, direct access to the Riverwalk. Hotel was clean and staff was great! Tall vehicles will not fit in garage, but off site parking is within a 5 min walk.
Jennifer
Stayed 2 nights in Apr 2024
2/10 Terrible
natalia
2 Apr,2024
natalia
Stayed 1 night in Mar 2024
8/10 Good
Sammie
Travelled with family
1 Apr,2024
Liked: Property conditions & facilities
Disliked: Cleanliness
The bed sheets did not look clean
Sammie
Stayed 2 nights in Mar 2024
2/10 Terrible
RyanMisty
Travelled with family, Travelled with family and small children
1 Apr,2024
Liked: Cleanliness
Air conditioner wouldn't cool the room
The ac was turned on and called for assistance to get the room cool. They gave us a fan in the meantime. Horrible stay
RyanMisty
Stayed 2 nights in Mar 2024
8/10 Good
Brenda
31 Mar,2024
Brenda
Stayed 1 night in Mar 2024
2/10 Terrible
Steven
Travelled with partner
31 Mar,2024
The air conditioner did not work through out our stay. They couldn’t give us another room because they were all booked. Maintenance brought us a fan to help which it really didn’t. Never staying there again.
Perfect location for attending the show at the Empire Theater. We will definitely choose this hotel for attending future shows at the Empire or Majestic Theaters.
Great stay. Centrally located so you can walk to The Alamo, Right next to Riverwalk .
Jada
Stayed 1 night in Mar 2024
4/10 Poor
Anushay
Travelled with group
25 Mar,2024
Liked: Cleanliness
Disliked: Amenities
Front desk was not cooperative with any accommodations you needed and gave an excuse for them being busy and sold out. I had to wait 50 mins for room service to bring a toothpaste. When I called front desk again to check up on how long it’ll take, I was told that they can’t give me a time frame cause they are busy.
Anushay
Stayed 1 night in Mar 2024
6/10 Okay
Silvina, spring
Business traveller
22 Mar,2024
Disliked: Property conditions & facilities
The bed and TV were broken and the sheets were too. It was clean just need more maintenance
excellent location near the river walk clean rooms friendly staff the only problem i had was i paid for parking when i get there was no parking at all had to park a block away
Our room was disgusting. Hair all over the bathroom. Hair on the shower wall, in the sink, on the floor, etc…And the floor in the bedroom was dirty was too. Pool was not heated and it was disgusting too.
What I liked was the location, it on the river walk, The views are beautiful. The room was clean. What I didn't like was breakfast. The food was cold and the toaster couldn't warm the bread. They staff verified three times that our breakfast was included with the reservation. The dinning area was well kept and looked over the river walk.
Great service easy access to the river walk easy walk to the main streets. Service at Hotel was excellent workers super friendly. I will definitely stay again.