Shell Management, San Antonio hotels

"Staff was great. Room was clean. Only negative was that they charge to park. I don't understand why they charge their own guests to park. "

"I stay here every time i visit San Antonio. Been staying here since I was a kid! Always top notch service and comfy stay! I love the Drury Plaza at the Riverwalk! Amazing staff as well! "

"The room was clean and comfortable. There was a small issue with the heating. I cannot thank the staff enough with how quickly they responded to the issue and repaired it. "

"Excellent room service, cleanliness, perfect balcony over the river. Bed is a bit hard, but ok. Very quiet. Lounge chair will not fit through balcony door, but ottoman will."

"Ac wasn’t that cold even after setting it at 60 and the hot water in the shower was never hot. Other then that the stay was great "

"Room was quiet and it was easy to connect my phone to the tv’s to watch what I wanted in the evenings. "

"My kid are ten and six and always have a wonderful time here. "

"Great customer service as always"

"The room was very clean and comfortable. The only issue was with the thermostat. The room temperature got to 79 degrees in the middle of the night and I was unable to lower the temperature. The thermostat appeared to be locked. It resolved itself in the morning."