Lobby
Check availability

Reviews of Motel 6 San Bernardino, CA - South

2 out of 5
Motel 6 San Bernardino, CA - South
111 W Redlands Blvd, San Bernardino, CA

Reviews

6.0
Rating 10 - Excellent. 152 out of 807 reviews" "
Rating 8 - Good. 179 out of 807 reviews" "
Rating 6 - Okay. 144 out of 807 reviews" "
Rating 4 - Poor. 104 out of 807 reviews" "
Rating 2 - Terrible. 228 out of 807 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Esai

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Basic room, not great being locked outside of room multiple times because room key doesn’t work
Stayed 3 nights in Dec 2021
Response from Brand Experience Team on 27 Feb,2023
Hi Esai,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Roaches and bedbugs!
Stayed 1 night in Jun 2021
Response from Nancy Y. on 27 Oct,2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Nancy Y. on 27 Oct,2021
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

2/10 Terrible

Tyler

Disliked: Staff & service
The customer service was appalling
Stayed 2 nights in Aug 2021
Response from Nancy Y. on 27 Oct,2021
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

2/10 Terrible

Hailey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good option
Super dirty and broken down in the room, cigarettes found in a non-smoking room. Uncomfortable beds and sheets with hairs in them. My non-smoking room smelled so thickly of smoke I had to be moved. Second room was just as bad as the first with the exception of the smoke smell. Lots of homeless and drug dealers. One of the worst properties I’ve ever stayed in.
Stayed 2 nights in May 2021
Response from Nancy Y. on 27 Oct,2021
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

2/10 Terrible

Bryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property seemed dirty, bed had cigarette burns and was dirty under the sheets. The "king" bed was literally just a pull out bed or couch bed extended. They charge an insane amount and take advantage of people wanting to go party and have fun. Not staying here again.
Stayed 2 nights in Aug 2021

4/10 Poor

Dora

Disliked: Cleanliness, property conditions & facilities
Gross
For the price, over $500 for 2 nights because of a nearby music festival, this place is an overpriced, roach infested nightmare. The bed sheets had cigarette burns and as I mentioned, roach friends crawling out from every which way. Pretty disappointed but not surprised being it was a Motel 6.
Stayed 2 nights in Aug 2021

10/10 Excellent

Jose L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Keegan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for events at NOS center
Everything was great honestly, the room did smell like cigs when I got there but it’s also a smoking room so I get it. Perfect for events at the NOS center and don’t worry, no bed bugs.
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Didn’t have warm water and the shower didn’t work properly
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
Do not book here for a festival/ concert.
They couldn’t find our reservation because they overbooked the hotel. At check out, they mistakenly gave the cash deposit back to someone else without even double checking to ensure they were giving it to the correct person. The entire staff seems flustered and not well trained. Never coming back again.
Stayed 1 night in Aug 2021

8/10 Good

Extor

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in @ 3PM (NO Early Check in). Arrived @ 3 & there’s a line going out the door full of ppl! Once my Turn @ 3:15 they told me my ROOM WAS NOT READY! Made me wait for another Hour! There was a Dead Spider on Wall/ Restroom w/ Mold! Upon Check Out They tried Charging Ne for 2 Days (only booked 1)! They Couldn’t Even Find My Name on System! WORST EXPERIENCE!!
Stayed 1 night in Jul 2021

2/10 Terrible

Luis

Stayed 1 night in Jul 2021

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Enrico

Disliked: Cleanliness
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2021

6/10 Okay

Amanda

Stayed 7 nights in Jun 2021

2/10 Terrible

Andre

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. They wouldn’t let us check in on time. 3pm and no room? They said they will call us. They never did, had to call them later at night to see if they have the room available. Blood on the bed and shower. We booked none smoking room and they gave us smoking room that we couldn’t even sleep because of the smell. There is a lot more to say about this place. Spend $20 and stay at a batter place.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with group
The room wasn’t ready at 3:00 pm we had to checking in couple hours late
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Got to the property and past the checkin time and our room was still not ready and had to wait another 40 mins. We got to the room and the air conditioning is old and the bed sheet has burns on it
Stayed 1 night in Jul 2021

8/10 Good

Audrey

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
Don’t know they refused service and still charged me
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The property was disappointing. The staff was okay, the room looked and smelled like it hadn't been used in long time, and the area was shady! I would not recommend staying here.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Convenient for access to Hwy 10
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Felt un-safe, a lot of shady people hanging around.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2021

8/10 Good

Bailee

Liked: Staff & service
Stayed 1 night in Jun 2021

2/10 Terrible

Dale

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found bedbugs right before we left
Bedbugs!
Stayed 1 night in Jun 2021

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermosa beach
Good location and the cooler weather I wanted.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

It was ok. Sheets scratchy
Stayed 1 night in Jun 2021

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just trash
I booked a room when I showed up to location the front desk attendant alerted me my reservation was cancelled due too the fact they don’t have handicap accessible rooms and seeing I booked it at midnight it’s automaticity too late to be canceled. By me and I had no where else so I pretty much was double charged and no one cares about it
Stayed 1 night in Jun 2021

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Motel 6 minimum standards
The room was small but clean, and comfortable. however there were a few minor details that could have been better. The power outlet was a stretch from the desk good thing my laptop has a long cable, there were signs of wear in the room, the door lock for the room was loose, the bottom of bathroom door jamb had rotten wood, the bathroom door would hit a little table if the table wasn't flush against the wall, its somewhat what I expected of motel 6 tho, I stayed here for the truck parking, I needed a place for my trailer while I had my truck in the shop.
Stayed 1 night in Jun 2021

2/10 Terrible

Rodrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach INFESTED! STAY AWAY
ROACH INFESTED!!! Room smelled like dirty diapers & found ROACHES were everywhere... Baby one's and Big Ones Told front desk and response was "I know. I just work here, I'm the owner."
Stayed 1 night in Jun 2021

8/10 Good

Miroslava

Liked: Cleanliness, staff & service, room comfort
The shower knob was broken making it a bit dificult to adjust temprature but it was bareable
Stayed 3 nights in Jun 2021

6/10 Okay

Rene

Disliked: Cleanliness, property conditions & facilities
It took me 45 min for them to get my room ready. Tried to push smoking room.
Stayed 1 night in Jun 2021

4/10 Poor

Jacob

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Disappointed
Air conditioner did not work. Under the bed was filthy with dirt, bugs, and dog poop ( yes dog poop) . Looks like the cleaning staff had never moved a piece of furniture in the room to clean since they had opened. They switched me to another room, room was decent. At least there was not animal feces in the new room, but still under the bed was disgusting and hadn’t been cleaned in who knows how long.
Stayed 1 night in Jun 2021

8/10 Good

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/10 Poor

Sherrie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ice cold shower!
Stayed 1 night in Jun 2021

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refused to honor a prepaid booking.
Absolute rubbish. I booked online while I was driving and arrived at the hotel at 1 am. The booking reservation said check-in was until 3 am. I was told on arrival that they marked me a no-show, refused to honor the prepaid reservation, but told me I could have a room for an additional $40. That's one way to extort more money from tired travelers who've already paid for their room.
Stayed 1 night in Jun 2021

6/10 Okay

Letorri

Travelled with family
Liked: Staff & service
Motel 6 Co ok. Affordable prices. No problems.
Stayed 2 nights in Jun 2021

10/10 Excellent

martin ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
everything was peaceful
Stayed 1 night in Jun 2021