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Hotel El Zaguán Histórico

3.5 star property
Hotel in San Cristóbal de las Casas with free breakfast and 24-hour front desk

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Photo gallery for Hotel El Zaguán Histórico

Hallway
32-inch flat-screen TV with satellite channels, TV
Sun deck
Hallway
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Room

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Twin

1 bedroom, in-room safe, iron/ironing board, free WiFi

Habitacion Twin

Highlights

Heating
Flat-screen TV
Portable fan
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Guadalupe Victoria 65, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 6 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km
  • Plaza 31 de Marzo - 8 min walk - 0.7 km
  • Santo Domingo Handicraft Market - 11 min walk - 1.0 km
  • Ex-Convent of Santo Domingo - 12 min walk - 1.0 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪Claudia Santiz - ‬3 min walk
  • ‪Tamales Regionales - ‬5 min walk
  • ‪Buffalos Wings - ‬5 min walk
  • ‪Huarache Veloz - ‬6 min walk
  • ‪Pollo Puig - ‬5 min walk

About this property

Hotel El Zaguán Histórico

Hotel located in De La Merced
Take advantage of free full breakfast, a terrace and a garden at Hotel El Zaguán Histórico. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and luggage storage
  • A dock, a front desk safe and tour/ticket information
Room features
All guest rooms at Hotel El Zaguán Histórico have amenities, such as free WiFi, safes and free bottled water.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

English, Italian, Spanish

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9.2 out of 10, Wonderful, 48 reviews
The price is S$38
includes taxes & fees
15 Jun - 16 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 80 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: MXN 80 per day (492 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number 5550620602

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Zaguan Historico
Hotel Posada el Zaguan
Collection O Hotel El Zaguan
Hotel El Zaguán Histórico Hotel
Hotel El Zaguán Histórico San Cristóbal de las Casas
Hotel El Zaguán Histórico Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel El Zaguán Histórico pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel El Zaguán Histórico?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel El Zaguán Histórico?

Checkout is at noon.

Does Hotel El Zaguán Histórico provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel El Zaguán Histórico located?

Located in De La Merced, this hotel is steps away from La Merced Church and Amber Museum of Chiapas. Regional Costume Museum and Mesoamerican Museum of Jade are also within 10 minutes.

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Hotel El Zaguán Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Loved everything! Cute hotel with nice energy and nice rooms. Good complimentary breakfast too!
Stayed 2 nights in Apr 2023

4/10

On my check-in the key that was given to me did not work. I had to go up & down three times in order to get a key that work. 03/26/2023 same thing I had to go four times. I asked the person at the front desk to ask someone to go with me to make sure it opens. He was given vives as no care in the world and was in no hurry to help.
Stayed 8 nights in Mar 2023

10/10

Great breakfast everyday. Buen servicio y limpieza. Perfecto lugar para regresar.
Stayed 3 nights in May 2025

2/10

el lugar no existe, es estafa
Stayed 5 nights in Feb 2025

10/10

Buena ubicacion, limpio,comodo.
Stayed 3 nights in Apr 2024

10/10

Todo excelente!!
Stayed 6 nights in Mar 2024

10/10

Superbe hôtel décoré avec soin, chambre douillette, personnel attentif et agréable, vrai petit déjeuner, terrasse à l'étage.
Stayed 2 nights in Feb 2024

10/10

Stayed 3 nights in Feb 2024

8/10

Excelente ubicación, muy limpio, céntrico, desayuno sencillo pero rico, su personal de lo más amable y servicial, lo único que no me gustó fue que el agua se acaba muy rápido
Stayed 4 nights in Dec 2023

10/10

Stayed 2 nights in Dec 2023

8/10

Stayed 1 night in Dec 2023

10/10

Es hat mir hier gut gefallen. Rund um die Uhr war immer einer ansprechbar. Man hat alles möglich gemacht, die Wünsche zu erfüllen. Frühstück war klein, aber ausreichend und liebevoll zubereitet. Frühstücksraum ist leider nur über eine enge Wendeltreppe zu erreichen. Ich würde dieses Hotel wieder nehmen. Einen kleinen Kretik-Punkt gibt aber doch. Die Handtücher müssten mal komplett erneuert werden 10 min Fußweg ins Zentrum. Zum Bausbahnhof ca. 15-20 Minuten. Kann mit Gepäck anstrengend sein. San Cristóbal ist eine kleine überschaubare Stadt, aber der Verkehr ist verhältnismäßig sehr stark. Bürgersteige sind zum normalen Lauf eigentlich nicht geeignet, sehr schmal und teilweise auch sehr hoch.
Stayed 3 nights in Nov 2023

10/10

Stayed 2 nights in Mar 2023

10/10

Me parece un lugar muy bonito y con excelente atención por parte de su personal.
Stayed 7 nights in Feb 2023

10/10

Agradable lugar, son solo 5 habitaciones lo que te hace sentir como en casa … El desayuno es rico y variado y esta súper bien ubicado, caminando a pocos pasos estás cercas de la mayoría de los atractivos … En general, TODO muy bien, la relación calidad-precio es estupenda; pero lo que se lleva las palmas es LA ATENCIÓN DEL PERSONAL, súper amables y serviciales, muy en especial MARY; créanme que hacen todo lo posible por atenderte de lo mejor. Gracias por esta increíble estancia.
Fachada del hotel
Stayed 5 nights in Dec 2022

10/10

Stayed 2 nights in Dec 2022

10/10

El trato de todos los empleados fue excelente, el desayuno increíble y el ambiente en general súper agradable y seguro
Stayed 2 nights in Oct 2022

10/10

Todo fue excellentw
Stayed 2 nights in Sep 2022

10/10

Excelente ubicación. En general muy bonito y buena atencion.
Stayed 1 night in Dec 2021

10/10

Stayed 2 nights in Oct 2021

8/10

Lo mejor del hotel es su servicio, personal muy amable. Como recomendación solamente pondría black out a la cortina porque si entra algo de luz por la mañana.
Stayed 2 nights in Feb 2021