Hotel Palacio de Moctezuma

3.5 star property
Hotel in San Cristóbal de las Casas with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Hotel Palacio de Moctezuma

Lobby sitting area
Fireplace
Reception
Garden
City view from property
Travelers gather around the lobby fireplace at Hotel Palacio de Moctezuma after exploring San Cristóbal de las Casas Cathedral. The bar offers a relaxing spot for evening drinks, while in-room WiFi keeps everyone connected. Guests praise the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
The current price is S$61
includes taxes & fees
6 Oct - 7 Oct

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 Double Bed

Highlights

Connecting rooms available
Flat-screen TV
Cable channels
Desk
Wardrobe
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room, Multiple Beds

Highlights

Connecting rooms available
Flat-screen TV
Cable channels
Desk
Wardrobe
Daily housekeeping
  • 22 sq m
  • Sleeps 6
  • 3 Double Beds

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Connecting rooms available
Flat-screen TV
Cable channels
Desk
Wardrobe
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Zona Centro, a neighbourhood in San Cristóbal de las Casas, Hotel Palacio de Moctezuma is in the mountains. Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights, and some of the area's landmarks include Church of San Nicolás and Centro Cultural de los Altos.
Map
Av. Benito Juárez 16, Corner with Francisco León Street, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Santo Domingo Handicraft Market - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Mesoamerican Museum of Jade - 5 min walk - 0.5 km
  • Ciudad Cuauhtemoc - 12 min walk - 1.0 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 77 min drive

Restaurants

  • ‪Hamburguezas De San Francisco - ‬2 min walk
  • ‪El Tacoleto - ‬2 min walk
  • ‪La 30 - ‬2 min walk
  • ‪Puro Mexicano Mezcalería - ‬1 min walk
  • ‪El Caldero - ‬3 min walk

About this property

Hotel Palacio de Moctezuma

Hotel located in Zona Centro
A fireplace in reception, a restaurant and a bar are just a few of the amenities provided at Hotel Palacio de Moctezuma. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a reception hall and tour/ticket information
  • Luggage storage, smoke-free property and a 24-hour front desk
Room features
All 53 rooms include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 8 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 105 for adults and MXN 85 for children
  • A restaurant

Restaurants on site

  • Restaurante Noche Buena

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 105 for adults and from MXN 85 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Heating fee: MXN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Palacio De Moctezuma
Hotel palacio de Moctezuma Hotel
Hotel palacio de Moctezuma San Cristóbal de las Casas
Hotel palacio de Moctezuma Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Palacio de Moctezuma pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Palacio de Moctezuma?

As of 5 Oct, 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio de Moctezuma on 6 Oct, 2025 start from S$61.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Palacio de Moctezuma?

Self-parking is free at this property.

What time is check-in at Hotel Palacio de Moctezuma?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palacio de Moctezuma?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Palacio de Moctezuma located?

Located in Zona Centro, this hotel is within a 5-minute walk of Foro Cultural Kinoki, Santo Domingo Handicraft Market and Café Museo Café. Church of San Nicolás and Arches of Carmen are also within 10 minutes.

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