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Hotel Real del Carmen

2.0 star property
Hotel in San Cristóbal de las Casas with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Real del Carmen

Hallway
1 bedroom, desk, free WiFi, bed sheets
Reception
1 bedroom, desk, free WiFi, bed sheets
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Room, 2 Double Beds

1 bedroom, desk, free WiFi, bed sheets

Economy Room, 2 Double Beds

Highlights

Balcony
LED TV
Fan
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

1 bedroom, desk, free WiFi, bed sheets

Junior Room

Highlights

Balcony
LED TV
Fan
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

1 bedroom, desk, free WiFi, bed sheets

Family Triple Room, Multiple Beds

Highlights

Balcony
LED TV
Fan
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 6
  • 3 Double Beds

View all photos for Economy Room, 1 King Bed

1 bedroom, desk, free WiFi, bed sheets

Economy Room, 1 King Bed

Highlights

Balcony
LED TV
Fan
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

1 bedroom, desk, free WiFi, bed sheets

Family Triple Room

Highlights

Balcony
LED TV
Fan
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 56 sq m
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Grand Room

1 bedroom, desk, free WiFi, bed sheets

Grand Room

Highlights

Balcony
LED TV
Fan
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 72 sq m
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

View all photos for Basic Room, 1 Double Bed

1 bedroom, desk, free WiFi, bed sheets

Basic Room, 1 Double Bed

Highlights

Balcony
LED TV
Fan
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in De La Merced, a neighbourhood in San Cristóbal de las Casas, Hotel Real del Carmen is in the mountains. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Amber Museum of Chiapas and Regional Costume Museum are cultural highlights. Make sure you don't miss outdoor adventures like mountain climbing, ecotours and mountain biking, or hop on a free hire bike nearby and take a self-guided tour around San Cristóbal de las Casas.
Visit our San Cristóbal de las Casas travel guideOpens in a new window
Map
C. Guadalupe Victoria 59, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240

What's nearby

  • Mesoamerican Museum of Jade - 6 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km
  • Plaza 31 de Marzo - 8 min walk - 0.7 km
  • Santo Domingo Handicraft Market - 11 min walk - 1.0 km
  • Ciudad Cuauhtemoc - 15 min walk - 1.3 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 85 min drive

Restaurants

  • ‪Toscano Café & Restaurante - ‬3 min walk
  • ‪Tamales Regionales - ‬4 min walk
  • ‪Habanero Terrazas - ‬5 min walk
  • ‪Antojitos Carmelita - ‬4 min walk
  • ‪Taqueria La Merced - ‬4 min walk

About this property

Hotel Real del Carmen

Hotel located in De La Merced
Hotel Real del Carmen provides everything that you need. Stay connected with free in-room WiFi.
Additional perks include:
  • Luggage storage, smoke-free property and a 24-hour front desk
Room features
All guest rooms at Hotel Real del Carmen have amenities, such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Balconies, ceiling fans and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Ceiling fan
  • Desk
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Hotel Real del Carmen Hotel
Hotel Real del Carmen San Cristóbal de las Casas
Hotel Real del Carmen Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Real del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Real del Carmen?

Hotel Real del Carmen doesn't offer parking.

What time is check-in at Hotel Real del Carmen?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Real del Carmen?

Checkout is at noon.

Where is Hotel Real del Carmen located?

Located in De La Merced, this hotel is steps away from Regional Costume Museum, La Merced Church and Amber Museum of Chiapas. Mesoamerican Museum of Jade and Plaza 31 de Marzo are also within 10 minutes.

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Hotel Real del Carmen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente calidad precio...

100% Recomendable, habitación con camas muy comodas,en planta baja y cerca del centro, limpio y bonita decoración. Excelente el precio por la habitación con 3 camas.
Stayed 2 nights in May 2025

10/10 Excellent

José Antonio

Stayed 3 nights in Mar 2025

8/10 Good

angel ivan

Stayed 1 night in Feb 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguro
Stayed 1 night in Oct 2024

6/10 Okay

Andrés Macario

Liked: Cleanliness, property conditions & facilities
No realizaron limpieza a recámara
Stayed 2 nights in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza, servicio y comodidad

Si buscas un hotel cercano a la plaza principal ,muy comunicado,donde te atiendan super bien no dudes en elegir estar en este hotel,atendido por personal muy atento a tus necesidades,limpio,acogedor y cercano a la parte del centro de la ciudad
Stayed 3 nights in Nov 2023