Hotels near San Dimas Dog Park

"I booked new "upgraded" room, the TV didn't work properly and the screen had 2 vertical lines because aperantly it was cracked. The toilet seat was completely unhinged in bathroom. All the chrome fixtures had dried paint from the construction."

"The whole stay was seamless. Great customer service. Clean room. Plenty of self parking. "

"The tmattress was like a boxspring we could not sleep. My husband had to sit, sit in the chair and sleep. The conditions of the hotel was horrible."

"Front desk coutesy"

"breakfast was good gym is horrible broken equipment Was given dirty towels in our room sheets were not changed"

"Husband got trapped in elevator for an hr and so called engineer named Angel, had no clue on rules and regulations on entrapment took almost 40 min to call fire dpt for assistance.. he thought everything was a joke , additional staff unaware of protocols on entrapments. Unprofessional staff. Ice maker broken on 4th floor. Room was decent. "

"They advertise a restaurant on site with bar but its not open. When we checked in they gave us a breakfast menu with various different made to order breakfasts. But then sat. morning we walk in and the lady says its a buffet breakfast, i ask if i pay her and she says later. It was scrambled eggs, sausage, you know the usual but then there was some other stuff. I asked my wife what it was and she said some kind of asian soup. It all tasted bland. The " orange juice" was tang. Then we get done and the lady runs up and tells us its $15 each, which was odd since the prices on the menu we got the highest plate was $15.95 for made to order. I then asked if the restaurant and bar would be open for dinner as we would be back that evening and she told us no that it was closed permanently. My question is why do they advertise it if its not open? Very disappointed. "

"Yes"

"The room a/c wasn't working. The weather was 90+ outside, inside the room we couldn't open the windows, so we suffered all through the night. The staff made their apologies, however, no concession or credit was offered for our discomfort. I emailed the management after the stay and after 2 weeks still no response. "