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Reviews of Falling Leaves Lodge

4 out of 5
Falling Leaves Lodge
2 W Young Ford Drive, Cahal Pech Hill, San Ignacio, Cayo District

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 84 reviews" "
Rating 8 - Good. 15 out of 84 reviews" "
Rating 6 - Okay. 2 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

9.4/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very relaxing stay at the well-appointed lodging. The newly installed pool was a pleasant and welcomed surprise, especially since it wasn't listed at the time of booking. Upon arrival, guests are greeted and escorted to their rooms. The onsite restaurant and staff were wonderful, and despite the current expansion happening on the grounds, we had an enjoyable and relaxing stay. The eco-friendly toiletries provided were a nice touch. Conveniently located next to the Cahal Pech Archaeological Reserve, which we were able to see from our room, is a nice stop, as the other sights are hours drive away. There are a few restaurants located within walking distance from the residence. However, please note that the walk down several steep streets to the downtown area is not easy, especially in the heat. It takes about 20 minutes, and requires a climb back up to the residence, so it's not suitable for everyone. If you prefer, you can take a cab from the welcome center to the downtown area for around $10 BZE.There are a few restaurants located within walking distance from the residence. However, please note that the walk down several steep streets to the downtown area is not easy, especially in the heat. It takes about 20 minutes, and requires a climb back up to the residence, so it's not suitable for everyone. If you prefer, you can take a cab from the welcome center to the downtown area for around $10 BZE.
Stayed 7 nights in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. The staff provided help that I didn’t event think of. The location is on top of the hills so peaceful but close enough to go into town when desired. It’s walking distance from Cahal Pech and had a fantastic sunset. I would stay here again.
Stayed 1 night in Apr 2024
Response from Management on 30 Apr,2024
Hi Kimberly, Thank you for the great review. Thank you for staying with us.

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort are over the top welcoming. The room was clean, quiet and relaxing and a great value for the price.
Stayed 3 nights in Apr 2024
Response from Management on 17 Apr,2024
Hi Kristin, Thank you for the great review. We are happy to hear you enjoyed your stay.

8/10 Good

jena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff who went above and beyond to make our stay nice. They were in the process of making the pool area really nice! The pool looked refreshing but we didn't go in it. Cons: the room we stayed in was pretty small and rustic. But for the short time we were there, it was fine.
Stayed 2 nights in Apr 2024
Response from Management on 17 Apr,2024
Hi Jena, Thank you for taking the time to write us a great review. We hope to have the pool area completed by the end of this month

8/10 Good

Clive

Travelled with family
Liked: Cleanliness, staff & service
Very close to Maya ruins site.
Stayed 1 night in Apr 2024
Response from Management on 9 Apr,2024
Hi Mr. Clive, Thank you for staying with us and for the great review.

10/10 Excellent

Shou Ku, Belize City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 6 May,2024
Hi Shou Ku, thank you very much for the great review. Thank you for choosing to stay with us.

8/10 Good

Craig

Travelled with family
Property is huge with many trees and plants. Pool is beautiful and there was construction on new building for changing and bathrooms Room was adequate but door to room was ill fitting and did not seem safe. Paula was a shining star in the front office and took great care of us.
Stayed 2 nights in Mar 2024
Response from Management on 9 Apr,2024
Hi Mr. Craig, Thank you for the great review. I will have maintenance take a look at the door.

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
property is in the midst of being renovated, alot of unsafe areas. staff was great, Paula was so nice and helpful as was Kevin. shower could use attention, mold in some areas.
Stayed 4 nights in Mar 2024
Response from Management on 9 Apr,2024
Hi Lisa, Thank you for staying with us. It is only the pool area that is under construction. The pool is now open and we are in the final stage of the restroom and bar.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull property Paula was great from arranging transpertation and excursions to having chef prepare soup for my wife when she was I’ll. She is a delight
Stayed 4 nights in Mar 2024
Response from Management on 9 Apr,2024
Hi Mr. Richard, We were happy to hear your wife was feeling better. Thank you for the great review.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falling Leaves was exactly what I needed! It is nestled on the hill next to a Mayan ruin that you can check out. It was beautiful and quiet. The restaurant inside had delicious food for breakfast and dinner. Staff was incredibly nice and accommodating. Paula is incredible and made sure to take care of me while I was there. If I needed transportation for a tour, she got it for me. I felt so spoiled while I was there. I would recommend this gem and will come back! Thank you Paula and staff!!
Stayed 2 nights in Mar 2024
Response from Management on 9 Apr,2024
Hi Ms. Regina, Thank you for choosing to stay with us, it was our pleasure having you here. Thanks for the great review.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very beautiful and pool was very nice (but under construction). Very close to ancient Mayan ruins that are worth checking out. Construction of the units is not the best but the property is lovely and Paula is a true gem and massive asset to the resort.
Stayed 3 nights in Feb 2024
Response from Management on 19 Mar,2024
Hi William, Thank you for taking the time to write us a review, we really appreciate it. I hope to finish the restrooms and bar by the swimming pool completed by the end of this month.

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a regular cabana here and had the best time! Paula is amazing and made sure we had a great stay. It is clean, quiet, and beautiful on the grounds, the pool is refreshing and newly finished, and the restaurant had really good food. Totally recommend!
Response from Management on 19 Mar,2024
Hi Krista, thank you for choosing to stay with us, It was our pleasure having you here. We are happy to hear you had an amazing time with us.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in San Ignacio. Very peaceful and natural (except the leaf blower running a lot). They are almost finished with new pool. The front desk staff, Miss Paula, is the best! She arranged awesome tours and massage and was super patient. Really liked the regular cabana we had. Good restaurant on site. Up a steep hill but taxis always available. I would totally stay there again if in that area.
Stayed 4 nights in Feb 2024
Response from Management on 5 Mar,2024
Hi Mrs. Judy, Thank you for the great review. It was our pleasure having you here with us. The pool is open, we are hoping to have the restrooms and bar completed by the end of this month.

10/10 Excellent

Alan, Peyton

Liked: Cleanliness, amenities
Outstanding location, friendly people, excellent restaurant. Everyone did their best to make her stay enjoyable maybe the best restaurant in town.
Stayed 3 nights in Feb 2024
Response from Management on 29 Feb,2024
Hi Alan, Thank for the great review. We really strive to make our guests feel at home.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful. Right next door to the archaeological park and museum.
Stayed 3 nights in Feb 2024
Response from Management on 24 Feb,2024
Hi Thomas, thank you for the great review.

10/10 Excellent

Sangeetha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on 24 Feb,2024
Hi Sangeeta, thank you for the great review, thank you for choosing to stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was nice and the room big and clearn
Stayed 2 nights in Jan 2024
Response from Management on 24 Feb,2024
Thank you for the great review

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints! Superb service, comfy beds and rooms, beautiful grounds, spectacular food. I don’t want to leave and will definitely be back. Paula will make you feel special and taken care of. Thank you so much for a great experience.
Stayed 1 night in Jan 2024
Response from Management on 24 Feb,2024
Hi Cindy, thank you for taking the time to write us a great review, we really appreciate it.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property. The staff is so nice and helpful and the food is amazing. The cabana is a great room and it is right next to the Cahal Pech Mayan site. The only thing to be aware of is that there is no door on the bathroom!
Stayed 3 nights in Jan 2024
Response from Management on 28 Jan,2024
Hi Sarah, Thanks for the great review, It was our pleasure having you here with us.

10/10 Excellent

Evonne

Stayed 4 nights in Jan 2024
Response from Management on 22 Mar,2024
Thank you for the great review. It was our pleasure having you here with us.

8/10 Good

William, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Paula on 27 Jan,2024
Hi William, Thank you for the great review.

8/10 Good

Karen Gray

Stayed 1 night in Jan 2024
Response from Management on 24 Feb,2024
Thank you for the great review.

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
It is next door to a mayan ruin. Very
Stayed 4 nights in Jan 2024
Response from Paula on 27 Jan,2024
Hi Constance, Thank you for the wonderful review.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I had such a great experience at Falling Leaves starting with the receptionist from the second we arrived. She was very knowledgeable and helpful. The kitchen staff were extremely accommodating - kept the kitchen open for us late arrivals (9 PM arrival), pre ordered breakfast for us the next morning so we didn’t run late for our tour that day and so much more. You can tell the staff is truly family, and made us feel like family. The property is stunning, with beautiful views of San Ignacio. Couldn’t recommend this property enough! Wish we could’ve stayed longer.
Stayed 2 nights in Dec 2023
Response from Paula on 27 Jan,2024
Hi Brittany, thank you for taking the time to write us a great review. It was our pleasure having you here.

10/10 Excellent

Archana, Sunnyvale

Stayed 5 nights in Dec 2023
Response from Paula on 27 Jan,2024
Hi Archana, Thank you for the great review.

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. We were in the stone house which was ok but did not have any outdoor space to chill in. Typically in our vacations we like to sit on a porch and do nothing. I noticed that there were several other options that might be perfect for this on the property so next time I might pick more carefully which room we are in. But the people here are great and really neat location! Cachal Pech next door is totally worth the trip as well! We came here as a jumping off point for Tikal, which was amazing but also seeing Cahal pech and the market made for a fun short trip to San Ignacio!
Stayed 2 nights in Dec 2023
Response from Paula on 27 Jan,2024
Hi Lucy, Thank you for the great review. The Standard rooms and the Cabanas have a sitting area. We are hoping the have our swimming pool ready soon.

10/10 Excellent

Shreyaskumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paula was very nice and accommodating. Hotel staff including the gardener were excellent.
Stayed 3 nights in Dec 2023
Response from Paula on 27 Jan,2024
Hi Shreyaskumar, Thank you for the great review. Thank you for choosing to stay with us.

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falling Leaves was the perfect base for our time in San Ignacio. This hotel provided us some of the experience of being in a more remote location, while still having great accessibility into town.
Stayed 4 nights in Nov 2023
Response from Paula on 5 Dec,2023
Hi Katherine, Thank you for choosing to stay with us at Falling Leaves Lodge. It was our pleasure having you here with us.

10/10 Excellent

Mariely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff and beautiful hotel
We were so delighted with this hotel. The staff went above and beyond for us. The manager, Paula, and the rest of her team went above and beyond to be friendly and accommodating; Paula even made sure we didn’t have to figure out how to get to our tour group and set up pick up for us. We stayed in one of the honeymoon suites and it was so comfortable! Huge bed, air conditioning, walk in shower and a jacuzzi were all part of the experience. The hotel is up a really steep hill so we got the benefit of beautiful views while eating at the restaurant. It also has a nice little park-like yard where local birds and monkeys come to nest and eat throughout the day, which was so nice. The hotel is located literally next door to the Cahal Pech Mayan ruins, so adding that to your plans when staying here is a must. It’s a smaller archeological site, but still interesting. When we were there, they were in the process of building a huge pool area, so I look forward to seeing how it turns out! Everyone we met here was so friendly and helpful. We had an amazing time and will, without a doubt, stay here again when we come back to visit.
Stayed 2 nights in Oct 2023
Response from Paula on 28 Nov,2023
Mariely, We thank you for the great review, it was our pleasure having you here with us. We try our best to give our guests the best experience. Thank you!

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We got a complimentary room upgrade on arrival. The cabana and en-suite were in perfect condition. Paula was fantastic at helping with recommendations and arranging transport throughout our stay.
Stayed 3 nights in Nov 2023
Response from Paula on 28 Nov,2023
Hi Sean, Thank you for great review. Thank you for choosing to stay with us!

10/10 Excellent

Christopher D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falling Leaves is a magical place. We loved our stay and are planning on visiting again. Paula was so friendly and accommodating. I recommend anyone staying in San Ignacio to stay here. Miguel our server in the restaurant was amazing as well. All of the tours Paula booked for us were with some of the most amazing people we have encountered on our travels. The rooms and atmosphere are stunning. We will be back!
Stayed 3 nights in Aug 2023
Response from Paula on 15 Sept,2023
Thank you Christopher for the great review! It was our pleasure having you here with us, I am happy you got to do the tours and enjoyed them. looking forward to your next visit.

10/10 Excellent

Benaline

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Paula on 12 Aug,2023
Hi Benaline, Thanks for the great review, it was our pleasure having you here with us.

10/10 Excellent

guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Great stay. Remarkable grounds, room, and restaurant. The very helpful staff repaired the internet promptly to ensure we were able to work online. Proximity to Cahal Pech Mayan site was wonderful. Nice mountain top retreat away from the sounds of the city. Definitely eat at the restaurant. Ms. Paula is a real pro.
Stayed 3 nights in Jul 2023
Response from Paula on 29 Jul,2023
Mr. Guy, Thank you for the great review. I am happy we were able to fix the internet in time. We have since added more routers for better reception.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and location is perfect as it’s right next to the amazing Cahel Pech ruins!
Stayed 1 night in Jul 2023
Response from Paula on 12 Aug,2023
Hi Colin, Thank you for choosing to stay with us and thanks for the great review.

10/10 Excellent

Oscar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service A . Keith was an excellent host at the restaurant and did a wonderful job. He even prepared a great smoothie upon request for breakfast for my wife and it was delicious. Great location and can walk literally like 1 minute down the hill the Mayan ruins.
Stayed 1 night in Jul 2023
Response from Paula on 13 Jul,2023
Hi Oscar, Thank you for the great review. We are happy to hear you enjoyed your stay with us.

10/10 Excellent

Unnikrishnan

Travelled with family and small children
Liked: Property conditions & facilities
We loved our stay at the Falling Leaves lodge. The place is very conveniently located and an easy walk to downtown San Ignacio (though a cab is recommended for the trip back unless you love uphill climbs after a good dinner, cabs are super easy to get and cheap). The staff is the friendliest of any place I have stayed at and they really take great care of you. The food at the restaurant is excellent and super reasonable priced (cheaper than most downtown places) - the only feedback I would have is to expand the menu a bit more for folks staying for more than 2 days. Overall, an amazing place that can be the base for all the adventures western Belize (and Tikal) have to offer.
Stayed 3 nights in Jul 2023
Response from Paula on 8 Jul,2023
Thank you Unnikrishnan for the great review. Thank you for choosing to stay with us, it was our pleasure having you here.

10/10 Excellent

Samuel

Stayed 4 nights in Jun 2023
Response from Paula on 19 Jul,2023
Hi Samuel, Thank you for the great review, it was our pleasure having you staying with us

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and comfortable rooms! We enjoyed our stay and the hospitality was top tier! Would recommend!
Stayed 3 nights in Jun 2023
Response from Paula on 19 Jun,2023
Hi Lisa, Thank you for the great review, it was our pleasure having you here with us.

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Several of us chose to stay at Falling Leaves and we were all pleased with our choice. The location is excellent. It's on the hilltop next to the Mayan ruins (well worth seeing!!!) and catches nice breezes. The AC works well. The rooms are comfortable and very nice by Belize standards. Also, the area is very quiet.
Stayed 5 nights in May 2023
Response from Paula on 14 May,2023
Hi Roger, Thank you for choosing to stay with us, it was our pleasure having you. Thank you for the great review.

10/10 Excellent

Manisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, hotel staff was extremely inviting and accommodating. They contacted our scheduled tours to confirm the pickup times and went above and beyond to ensure we saw the keel billed toucan! Rooms were very clean and upscale. Terrific service
Stayed 3 nights in Apr 2023
Response from Paula on 21 Apr,2023
Hi Manisha, Thanks for the great review, it was our pleasure having you here. We are very happy you got to see the toucans.

10/10 Excellent

Carlos, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and polite
Stayed 1 night in Apr 2023
Response from Paula on 21 Apr,2023
Hi Carlos, Thank you.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Well taken care of grounds and facilities. The staff are accommodating and friendly and the on site restaurant, Obsidian is wonderful. We saw toucans every evening and morning when we were there! It is a 15 min walk to get downtown, but only $10 BZD to take a taxi back to the hotel.
Stayed 4 nights in Apr 2023
Response from Paula on 13 Apr,2023
Hi David, Thank you for choosing to stay with us. We are happy you got the see the Toucans

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Paula on 24 Apr,2023
Thanks Mike for the great review.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Single Room King Size Bed: Room was nice, Air worked well. Food at Bar / Restaurant was very good as was the overall service. This property adjoins the Cahal Pech ruins which is very interesting. You will also see wildlife right from your front door.
Stayed 3 nights in Feb 2023
Response from Paula on 11 Mar,2023
Ms. Susan thank you for the great review. It was our pleasure having you here here with us.

10/10 Excellent

Jessica, Chicago

Stayed 3 nights in Feb 2023
Response from Paula on 11 Mar,2023
Hi Jessica, Thank you for the great review, it was our pleasure having you here with us.

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Particularly friendly and thoughtful staff, that noticed I was interested in photography & wildlife, and made a point of guiding me to interesting wildlife on the property - including a daylight sighting of a Kinkajou. Note that this hotel is up a steep hill from the town proper, and a significant walk from most amenities and good restaurants. It's preferable to have a car. Normally it's probably very quiet, by virtue of its location. Though when I was there they had a fair on down the hill, which played booming, repetitive music late into every night. Quite unfortunate.
Stayed 5 nights in Dec 2022
Response from Paula on 16 Feb,2023
Hi Wade, Thank you for choosing to stay with us. I am happy you got to see the Kinkajou and the Toucan. It was our pleasure having you here.

10/10 Excellent

John

Response from Paula on 11 Mar,2023
John, Thank you for choosing Falling Leaves Lodge.

10/10 Excellent

Thomas

Stayed 5 nights in Dec 2022
Response from Paula on 31 Dec,2022
Mr. Thomas it was our pleasure having you and your family here with us. Glad to hear it was wonderful.

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service
I liked everything about my stay .the staff is excellent
Response from Paula on 26 Dec,2022
Hi Mr. Allen, Thank you for choosing to stay with us at Falling Leaves Lodge! It was our pleasure having you and your wife here with us, I am happy we were able to do the room change to better accommodate you.

10/10 Excellent

Alan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paula and Kevin were awesome. Anytime you needed something they were available. And were great about pointing out the wild life
Response from Paula on 17 Dec,2022
Hi Alan, It was our pleasure having you here with us. Thank you for showing us the Kinkajou, we've never seen them in the day time.