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Atlantis Plaza Hotel

3.5 star property
International flavors at El Coral restaurant complement city views near San Jose Cathedral, creating a perfect backdrop for urban exploration

Choose dates to view prices

Travelers enjoy global cuisine and comfort at Atlantis Plaza Hotel with outdoor and children's pools, a sauna, and a steam room. Start each day with a complimentary English breakfast. Multilingual staff guide guests to nearby landmarks like San Jose Cathedral.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is S$62
24 May - 25 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Atlantis Plaza Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Atlantis Plaza Hotel?

As of 23 May, 2026, prices found for a 1-night stay for 2 adults at Atlantis Plaza Hotel on 24 May, 2026 start from S$62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Atlantis Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Atlantis Plaza Hotel?

Self-parking is free at this property.

What time is check-in at Atlantis Plaza Hotel?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Atlantis Plaza Hotel?

Checkout is at 1 PM.

Where is Atlantis Plaza Hotel located?

Located in the heart of San José de Cúcuta, this hotel is within a 15-minute walk of San Jose Cathedral, Gobernación Norte de Santander and Cucuta Museum of Culture. General Santander Stadium and Banco de la Republica Cultural Area are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

6.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 35 out of 89 reviews
Rating 8 - Good. 24 out of 89 reviews
Rating 6 - Okay. 14 out of 89 reviews
Rating 4 - Poor. 6 out of 89 reviews
Rating 2 - Terrible. 10 out of 89 reviews

Reviews

Verified

10/10 Excellent

Nestor

Liked: Cleanliness, amenities
Good stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
All was ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

DEYSY

Good services
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
100 % excelente servicio
Stayed 2 nights in May 2025
Verified

2/10 Terrible

JOHAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No se hospeden en este hotel

Fatal me cobraron los impuestos que ya había pagado por esta vía. No hubo agua caliente en la habitación. En la ducha había mucho moho. El personal nada amable. No lo recomiendo por nada Fatal tanto en instalaciones como en servicio
Stayed 1 night in Aug 2024
Verified

8/10 Good

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Argenis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno para su ubicación.

Ubicada en todo el medio del zafarrancho del centro de Cucuta, ideal para ir de compras. Muy buena atención en la recepción. La habitación, bastante básica. Aire acondicionado con control de energía cuando no hay nadie en la habitación. Una piscina bastante refrescante. Fui Divino al final del día. Cierra tarde. No hubo restaurant para la cena. El destino, también bastante básico.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Alvaro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel it’s a complete mess the pictures that shows on website completely different no restaurant service, pool it’s dirty staff is not friendly I won’t recommend to anyone
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ! Nice people :)
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, staff muy amable, super recomendado
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Stefano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vuelvo mas nunca

Debo empezar diciendo que la reservación que me cobraron 100.000 pesos mas q la reservación. Nos dieron unas habitaciones que no tenian agua caliente, no tenian cortinas para que taparan la claridad y toda la noche fué terrible porque habia que taparse de la luz de la calle. El ruido es latente toda la noche. El riel de la puerta de la ducha sucisima, muy mal aseo. De verdad q nos sentimos estafados. El desayuno regular, el sr muy amable el que atiende. Lastima y no tomé fotos. Nada repetible, lastima que hotels no tiene otras opciones en cúcuta, mejores y de mejor precio, porq despues en otras aplicaciones vi mejores.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Central location but crazy area

Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Ramon esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Ciramarquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato y hotel, lo recomiendo ! Absolutamente céntrico
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Rossy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and with excellent attention of staff
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Giovanni

Liked: Cleanliness, staff & service
Estuvo bien
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Buena atención, serviciales y amables. Habitaciones deterioradas, falta mejorar el aseo y repasar arreglos locativos.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is great. Good overall. The staff is very friendly and helpful. The breakfast is veey good too.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Muy. Buen servicio, excelentt locación El desayuna si es bien falto de sazón y sabor
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Delia Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% Calidad

Super excelente Atención
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia

excelente hotel. cerca de todo y muy comodo.. el unico inconveniente es que no me avisaron que solo el piso 3 tiene agua caliente en sus habitaciones.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very commercial part of the city.
Stayed 3 nights in Sep 2018