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Hotel Caravana Cucuta

2.5 star property
Hotel in San José de Cúcuta with a 24-hour front desk

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Photo gallery for Hotel Caravana Cucuta

Lobby
Front of property
Exterior
Property entrance
Lobby sitting area

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Room options

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About the area

Map
Av 4 No. 5-76 Centro, San José de Cúcuta, Norte de Santander, 540001

What's nearby

  • General Santander Stadium - 5 min walk - 0.4 km
  • Cucuta Museum of Culture - 11 min walk - 1.0 km
  • Colon Park - 11 min walk - 1.0 km
  • Ventura Plaza Commercial Center - 11 min walk - 1.0 km
  • Gobernación Norte de Santander - 12 min walk - 1.1 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 12 min drive

Restaurants

  • ‪Restaurante La Mazorca - ‬5 min walk
  • ‪Cevicheria El Mar - ‬2 min walk
  • ‪Red - ‬10 min walk
  • ‪Restaurante Embajada Antioqueña - ‬3 min walk
  • ‪Federación Nacional De Cafeteros Norte De Santander - ‬8 min walk

About this property

Hotel Caravana Cucuta

Property highlights
Hotel Caravana Cucuta provides everything that you need. Stay connected with free in-room WiFi.
Additional perks include:
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and laundry services
  • Luggage storage and smoke-free property
Room features
All guest rooms at Hotel Caravana Cucuta feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and room service.
Other conveniences in all rooms include:
  • Bathrooms with showers and soap

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 15000 per pet, per day
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 15000 per pet, per day
  • A late check-out fee will be charged
  • Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Caravana Cucuta
Caravana Cucuta
Hotel Caravana San José de Cúcuta
Caravana San José de Cúcuta
Hotel Caravana
Ayenda Caravana
Hotel Caravana Cucuta Hotel
Hotel Caravana Cucuta San José de Cúcuta
Hotel Caravana Cucuta Hotel San José de Cúcuta

Frequently asked questions

Is Hotel Caravana Cucuta pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 15000 per pet, per day.

How much is parking at Hotel Caravana Cucuta?

Hotel Caravana Cucuta doesn't offer parking.

What time is check-in at Hotel Caravana Cucuta?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Caravana Cucuta?

Checkout is at noon. Late checkout is available for a fee.

Does Hotel Caravana Cucuta provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Caravana Cucuta located?

Situated in San José de Cúcuta, this hotel is within a 10-minute walk of General Santander Stadium and San Jose Cathedral. Cucuta Museum of Culture and Colon Park are also within 15 minutes.

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Hotel Caravana Cucuta Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 5 out of 14 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10

Bien
Stayed 1 night in Apr 2022

10/10

Todo estuvo muy bien me gustó todo
Stayed 2 nights in Feb 2022

10/10

Stayed 1 night in Jan 2022

8/10

Stayed 1 night in Nov 2021

2/10

Stayed 2 nights in Nov 2021

2/10

door to my room didn't lock paid $10 fee with no explanation other than it isn't refundable not a safe hotel at all - i checked out - wasn't even there 15 minutes
Stayed 1 night in Nov 2021

10/10

Excelente localidad, cerca del centro de la ciudad, personal muy atento. #1 en limpieza, desayuno delicioso.
Stayed 4 nights in Oct 2021

2/10

Este hotel fue el único hotel en Colombia que me obligó a pagar un seguro adicional de 5 dólares por 2 días de estadía, intenté varias veces persuadir a la manager una mujer, de que eso no es justo, no es correcto, pero desafortunadamente ya había pagado 2 noches en Internet y tuve que pagar ese extra. Nunca sucedió en 80 días viajando por Colombia en 22 hoteles diferentes. Ella me dijo al principio que era una tarifa nacional, pues es mentira, que es diferente y que según la ley colombiana es solo para colombianos. Lo supe últimamente, porque ella me dijo, y vi la factura, que es un seguro médico. Chicos, cuidado con ese hotel,son estafadores, elijan otro. Mejor Saludos
Stayed 1 night in Jan 2021

4/10

I beleive this is the only hotel in Colombia forced me to pay an extra insurance of 5 dollars for 2 days staying, I v tried several times to persuade the manager that is not fair, but unfortunately I had already paid 2 nights online and I had to pay that extra. It never happened in 80 days travelling in Colombia in 22 different hotels. She told me at the beginning it was a national fee, its a lie,that is different and in according to Colombian law is only for Colombians. I v found out lately, because she told me, and I saw the invoice, that is a medical insurance. Guys beware of that hotel, choose another. Easy. Cheers
Stayed 1 night in Jan 2021

4/10

Habia hecho un cambio de fecha y el propetario estaba de acuerdo , no entiendo porq entonces me ha llegado este email?
Stayed 1 night in Jul 2020

2/10

When arrived the hotel was full; no rooms availble. I was charged $57,400 COP at Caravana. I was then transported to another hotel and spent my seven day vacation in a room the other hotel.
Stayed 7 nights in May 2019

6/10

Hotel bien ubicado pero debe remodelar sus instalaciones
Stayed 1 night in Dec 2018

8/10

Friendly hotel in a sketchier part of town. The staff were friendly and the hotel had a home feel. Every room is equipped with a powerful window unit AC. The hotel has a restaurant inside. Walking the area late at night is dangerous but I have few complaints about the hotel. The hotel also has a pet dog named Max.
Stayed 2 nights in Jul 2018

2/10

Nos cambiaron a otro hotel llamado OPORTO, por mucho peor, como ya habíamos pagado no hubo forma de reclamar.
Stayed 1 night in Jun 2018