Hotel Exelsior

3.0 star property
Hotel in San José de Cúcuta with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Exelsior

Enjoy dining in this stylish restaurant with tables, chairs, and a counter featuring a menu display.
Enjoy a refreshing shower in this bathroom featuring a glass enclosure and a convenient towel rack.
Four single beds with wooden headboards and beige bedspreads line the room, accompanied by a small dining table and chairs.
Welcome to our hotel, where guests can check in at the reception desk and access the bathroom facilities.
Situated in an urban setting, this building features a striking façade with alternating horizontal stripes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Room service
  • Breakfast included
  • Parking included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Standard Quadruple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

Superior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 3 Single Beds OR 1 Double Bed

Junior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Large Single Beds

Quadruple Room Standard with Street View

  • Sleeps 4
  • 4 Single Beds

Quadruple Suite Superior with Street View

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Suite with Street View

  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

Triple Room Standard with Street View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Map
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Cucuta Museum of Culture - 5 min walk - 0.4 km
  • Colon Park - 5 min walk - 0.4 km
  • Gobernación Norte de Santander - 6 min walk - 0.6 km
  • Ventura Plaza Commercial Center - 8 min walk - 0.7 km
  • General Santander Stadium - 11 min walk - 1.0 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Restaurante La Mazorca - ‬2 min walk
  • ‪Cevicheria El Mar - ‬5 min walk
  • ‪Red - ‬7 min walk
  • ‪Restaurante Embajada Antioqueña - ‬3 min walk
  • ‪Federación Nacional De Cafeteros Norte De Santander - ‬4 min walk

About this property

Hotel Exelsior

Hotel in the city centre
Take advantage of free full breakfast, laundry facilities and a restaurant at Hotel Exelsior. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Luggage storage, smoke-free property and a 24-hour front desk
  • A front desk safe
Room features
All guest rooms at Hotel Exelsior include amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 30-inch LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9 AM
  • A restaurant

Restaurants on site

  • Ramsis

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
1 total (up to 15 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
There is no hot water on site
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Exelsior Cucuta
Hotel Exelsior San José de Cúcuta
Exelsior San José de Cúcuta
Hotel Hotel Exelsior San José de Cúcuta
San José de Cúcuta Hotel Exelsior Hotel
Hotel Hotel Exelsior
Exelsior
Exelsior San Jose De Cucuta
Hotel Exelsior Hotel
Hotel Exelsior San José de Cúcuta
Hotel Exelsior Hotel San José de Cúcuta

Frequently asked questions

Is Hotel Exelsior pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 15 kg per pet.

How much is parking at Hotel Exelsior?

Self-parking is free at this property.

What time is check-in at Hotel Exelsior?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Exelsior?

Checkout is at 1:00 PM.

Where is Hotel Exelsior located?

Located in the heart of San José de Cúcuta, this hotel is within a 5-minute walk of San Jose Cathedral and Colon Park. Cucuta Museum of Culture and Ventura Plaza Commercial Center are also within 10 minutes.

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Hotel Exelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 142 reviews
Rating 8 - Good. 32 out of 142 reviews
Rating 6 - Okay. 18 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 4 out of 142 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Very clean, excellent location , nice staff
Stayed 1 night in May 2025

10/10

Excelente
Stayed 1 night in Jan 2025

10/10

Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Stayed 1 night in Dec 2023

10/10

good
Stayed 1 night in Mar 2025

10/10

All ok
Stayed 1 night in Mar 2025

10/10

Tienen una excelente ubicación y el personal es muy amable
Stayed 1 night in Jul 2025

8/10

Muy buena!
Stayed 1 night in Jun 2025

10/10

Stayed 1 night in Apr 2025

10/10

Good
Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Apr 2025

10/10

Excelente todo buena atención
Stayed 2 nights in Apr 2025

10/10

siempre excelente
Stayed 1 night in Mar 2025

6/10

Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 2 nights in Dec 2024

10/10

Muy central y fácil de ir de un lugar a otro
Stayed 3 nights in Nov 2024

10/10

Stayed 2 nights in Dec 2024

10/10

Stayed 1 night in Nov 2024

8/10

Stayed 1 night in Nov 2024

10/10

Buen trato y receptividad la habitación limpia
Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Sep 2024