Hotel Exelsior

Property class: 3

Choose dates to view prices

Take advantage of free continental breakfast, laundry facilities and a restaurant at Hotel Exelsior. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room

A hotel room with a TV, a wooden dresser, a mirror, a bed with a beige bedspread, and a door.

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Large Single Beds

View all photos for Standard Double Room

A bedroom with a bed, a dresser, a mirror, and a nightstand with a flower arrangement.

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Room

A hotel room with three wooden beds, each with a purple floral bedspread.

Superior Room

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds OR 1 Double Bed

View all photos for Junior Room

A bedroom with a bed, a wooden dresser, a television, and an air conditioning unit.

Junior Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed
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About the area

Located in San José de Cúcuta, Hotel Exelsior is in the city centre. Cucuta Museum of Culture and House of General Santander are cultural highlights, and travellers looking to shop may want to visit Ventura Plaza Commercial Center and Sambil San Cristobal Mall. Banco de la Republica Cultural Area and Circus Pop are also worth visiting. Visit our San José de Cúcuta travel guide
Map
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • San Jose Cathedral
    3 min walk - 0.3 km
  • Colon Park
    5 min walk - 0.4 km
  • Gobernación Norte de Santander
    6 min walk - 0.6 km
  • Ventura Plaza Commercial Center
    8 min walk - 0.7 km
  • General Santander Stadium
    11 min walk - 1.0 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.)
    15 min drive

Restaurants

  • Shanghai Gold House Ventura Plaza
    6 min walk
  • Restaurante El Cañal
    1 min walk
  • Pasteles & Pasteles
    8 min walk
  • Kokoriko
    7 min walk
  • Restaurante Punto Ocho
    8 min walk

About this property

Hotel Exelsior

  • Hotel in the city centre
  • Take advantage of free continental breakfast, laundry facilities and a restaurant at Hotel Exelsior. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Luggage storage, a 24-hour front desk and smoke-free property
    • A front desk safe
  • Room features
  • All guest rooms at Hotel Exelsior include amenities, such as free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 30-inch LCD TVs with cable channels
    • Daily housekeeping and phones

Similar properties

A modern hotel lobby with a reception desk, seating area, and a staircase leading to an upper level.
Ibis Cúcuta Hotel
San José de Cúcuta
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 873 reviews
The price is S$64
14 Nov - 15 Nov
Ibis Cúcuta Hotel
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Frequently asked questions

Is Hotel Exelsior pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 15 kg per pet.

How much is parking at Hotel Exelsior?

Hotel Exelsior doesn't offer parking.

What time is check-in at Hotel Exelsior?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Exelsior?

Checkout is at 1:00 PM.

Where is Hotel Exelsior located?

Located in the heart of San José de Cúcuta, this hotel is within a 5-minute walk of San Jose Cathedral and Colon Park. Cucuta Museum of Culture and Ventura Plaza Commercial Center are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Exelsior Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 109 out of 174 reviews
Rating 8 - Good. 37 out of 174 reviews
Rating 6 - Okay. 18 out of 174 reviews
Rating 4 - Poor. 3 out of 174 reviews
Rating 2 - Terrible. 7 out of 174 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent location , nice staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in the middle of town Easy access to lots of places
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff especially the lady at the front desk during the day shift was extremely rude
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Good service
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y buen trato
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar buena ubicación y buen desayuno
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bien ubicado, cerca del comercio y centro comercial Ventura, el personal amable y la habitación en buenas condiciones, cómoda
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su ubicación, limpieza y buen trato del personal
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen trato, habitación limpia
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien cerca de muchas tiendas y restaurantes
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practicar en consideración No tiene agua caliente, pero el agua a buena temperatura está bien para mi . Y llevar su shampoo. Está excelente para mi
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
habitación remodelada recientemente bonita limpia y acogedora ... El personal muy amable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación precio
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hospedamos allí con frecuencia. El personal es muy amable. Recientemente mejoraron el desayuno, es sencillo pero completo (fruta, bebida, sopa/sandwich/arepa). Tiene una ubicación cómoda para moverse en el centro a pocas cuadras de las calles más comerciales y el centro comercial Ventura plaza. Las habitaciones suelen estar limpias. Sin embargo, la última en la que nos hospedamos olía un poco a humedad.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación. Buen desayuno
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Muy limpia y el personal amable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El personal es muy amable
Stayed 1 night in Feb 2026