Located by the lake, Hotel Quinto Nivel is a tranquil retreat. Unwind with 3 spa tubs, relax at the rooftop terrace or poolside bar, and enjoy continental breakfast and on-site restaurants. With in-room WiFi, concierge services and computer station available to guests.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Hot tub
Breakfast included
Free Wi-Fi
Restaurant
Air-conditioning
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Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: COP 40000
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: COP 5000 per vehicle (one-way)
Nearby parking fee: COP 5000 per night
Late check-out fee: COP 40000 (subject to availability)
Hosted evening meal: COP 25000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Guests under 13 years old are not allowed in the hot tub
Frequently asked questions
Does Hotel Quinto Nivel have a pool?
Yes, this property has 3 outdoor pools.
Is Hotel Quinto Nivel pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Hotel Quinto Nivel?
Check-in start time: 1:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Quinto Nivel?
Checkout is at 11:00 AM. Late checkout is available for COP 40000 (subject to availability).
Does Hotel Quinto Nivel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of COP 5000 per vehicle applies.
Where is Hotel Quinto Nivel located?
Situated on the boardwalk, this hotel is steps from Centro Cultural "La Casa Grande" and within 9 mi (15 km) of La Recebera Natural Pools and Orion Gate. Black Lagoon and Stone City are also within 12 miles (20 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
El mejor hotel en SJE. Excelente servicio, habitaciones limpias y agradables, el desayuno excelente y muy bien atendidos. El garaje queda a 3 casas del hotel, sin embargo, cuando esta lleno tienes que salir a mover tu carro (me paso un dia en medio del desayuno). Un lunar para comentar, la cafeteria Tik Tok al lado del hotel no recomendable, es costosa y tiene un muy mal servicio al cliente.
Un hotel que está nuevo, bien decorado, bien ubicado, entre el centro y el aeropuerto, recomendado para quienes vengan por motivos de negocios. De da un plus, tener un café en el primer piso.