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Reviews of Hayes Mansion, San Jose - Curio Collection by Hilton

4 out of 5
Hayes Mansion, San Jose - Curio Collection by Hilton
200 Edenvale Ave, San Jose, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1005 reviews" "
Rating 8 - Good. 220 out of 1005 reviews" "
Rating 6 - Okay. 124 out of 1005 reviews" "
Rating 4 - Poor. 55 out of 1005 reviews" "
Rating 2 - Terrible. 59 out of 1005 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yves

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious but need a shelf or drawers to store clothes in.
Stayed 1 night in Apr 2024

10/10 Excellent

beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun beautiful place! Rooms were smaller than expected as I learned 3rd party sites often manipulate how rooms look. Comfortable, charming, and the decor are the highlights. Kids loved the pool and easy open outdoor areas for families to hang out and play.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hayes Mansion is a very beautiful property - nestled perfectly in San Jose close to major freeways , SJC Mineta Airport, and other transportation hubs
Stayed 1 night in Apr 2024

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, property conditions & facilities
The only thing I would make better is friendlier check-in staff. The property is very first class and the breakfast restaurant was very attentive and on point. Bravo for the hospitality. Except for check-in. My husband had questions at check in and the lady would reply check QR code for answers.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic amenities!
Stayed 1 night in Apr 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful historic property that is updated with comfortable rooms.
Stayed 1 night in Apr 2024

4/10 Poor

William, San Diego

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Kimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Andrelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jose, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atlantis and the staff were so courteous and the property was amazing with plenty of amenities.
Stayed 1 night in Mar 2024

4/10 Poor

Tirian

Stayed 1 night in Mar 2024

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property
Stayed 2 nights in Mar 2024

10/10 Excellent

Abigail

Stayed 1 night in Feb 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. However, it’s nestled in a residential area secluded from other attractions, dining, and sight seeing. You will need to rent a car or Uber to enjoy the surrounding area. Note there is an overnight parking fee.
Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authenticity,
Stayed 2 nights in Jan 2024

10/10 Excellent

Jamie, Santa rosa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant employees were friendly and had great service
Stayed 2 nights in Jan 2024

10/10 Excellent

Ma Blanca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay, it was quiet. The only down thing is the people above us were loud, you would hear a lot of their walking. Besides that everything else was great!

10/10 Excellent

Jackie

Travelled with partner
This was a wonderful place to stay for my birthday. The staff was very helpful and kind. The room was so nice and had a very comfortable bed.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building; the room and the bathroom were very clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of San Jose Best!
Gorgeous property ! And the Mansion is very well maintained. Restaurant in the mansion serves full service meals and bar. Rooms are comfortable and spacious. Will definitely book a room again
Stayed 1 night in Jan 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Paul

Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Stayed 3 nights in Jan 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jasmine

Stayed 4 nights in Jan 2024

10/10 Excellent

dorothy

Travelled with family
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 2 nights in Jan 2024

8/10 Good

Marcelino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed the nature around the mansion and the park.
Stayed 18 nights in Dec 2023

10/10 Excellent

Vi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Darin

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice hptel
Stayed 1 night in Dec 2023

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a hidden gem
I wish we had had more time to enjoy the property. Everything was so beautiful and welcoming. It's an excellent property.
Stayed 1 night in Dec 2023

8/10 Good

Duc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff is super kind and helpful. I really enjoyed my stay a lot and wanted to stay longer!
Stayed 3 nights in Dec 2023

10/10 Excellent

Erika, downey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with walking trail to park and onsite dining. Heated pool and hot tub.
Stayed 2 nights in Dec 2023

8/10 Good

Peter

Stayed 5 nights in Dec 2023

6/10 Okay

Haowei

Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities
Great place to stay for the holidays!
Stayed 2 nights in Dec 2023

4/10 Poor

Julien, Mountain View

Business traveller
The room was quite noisy. I also submitted a request for my check-out bill through the hotel's website contact form but received no response.
Stayed 2 nights in Dec 2023

10/10 Excellent

hunter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decked out for the holidays and surrounded by bright light displays at neighboring houses, it was a lovely spot to spend a few days before Christmas came. It was clear that Hilton did a refresh when they took over as the older property seemed clean and bright. Entering rooms over the meeting space on the big building is a bit of a hassle, but the service is quite good and the breakfast buffet is above average.
Stayed 3 nights in Dec 2023

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities
Liked this hotel and park near by.

10/10 Excellent

Ed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jailin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Brigitte

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hayes Mansion was a great experience. We really enjoyed the park & trails on the property, as well as the hot tub and fitness center. The breakfasts at the onsite restaurant were delicious. We stayed in a double queen room (1306). It was fairly spacious and included a separate bathroom and balcony. Two suggestions for improvement: 1) better lighting in the main bedroom area. It is very dim, even during the daytime. All the lamps are downward facing with a narrow scope, so some kind of overhead lighting would help. 2) shelving in the bathroom. There is no place to set a toiletries kit, except on the toilet.
Stayed 2 nights in Nov 2023

10/10 Excellent

Susilina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is comfortable and quiet with a nice park beside it for a nice walk. The room is clean and well kept. I specifically like the fact that the hotel tried to maintain the history of the property.
Stayed 1 night in Nov 2023

2/10 Terrible

Chungshie

Stayed 4 nights in Nov 2023

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and comfortable, helpful and friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was nothing I did not like it was a very enjoyable place to stay very cool mansion definitely a place I will come back to.
Stayed 2 nights in Nov 2023