InterContinental Costa Rica at Multiplaza Mall by IHG

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Couples treatment room(s), sauna, steam room, Turkish bath/hammam

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Overview
Rooms
Location
Policies

VIP Access

Excellent

Popular amenities

Hot tub
Spa
Breakfast available
Parking available
Room service

includes taxes & fees

19 Jul - 20 Jul

Get more when you're a member

Save 15% or more on select VIP Access properties when you reach Silver tier or higher
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Learn more

Room options

All rooms

1 bed

2 beds

Showing 15 of 15 rooms

Room, 1 King Bed, Club lounge access

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Free cots/infant beds

LED TV

40 sq m
Mountain view
Sleeps 3
1 King Bed

Classic Room, 1 King Bed

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

30 sq m
City view
Sleeps 2
1 King Bed

Classic Room, 1 King Bed, Pool View

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

30 sq m
Mountain view
Sleeps 2
1 King Bed

Room, 1 King Bed, Club lounge access

Wonderful

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Free cots/infant beds

LED TV

39 sq m
Mountain view
Sleeps 3
1 King Bed

Room, 1 King Bed, Club lounge access (Top Floor)

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Free cots/infant beds

LED TV

39 sq m
Mountain view
Sleeps 3
1 King Bed

Room, 1 King Bed, Balcony (Club Lounge Access)

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Free cots/infant beds

39 sq m
Mountain view
Sleeps 3
1 King Bed

Room, 1 King Bed, Club lounge access, Pool View

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Free cots/infant beds

LED TV

39 sq m
Mountain view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Club lounge access (Top Floor)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Free cots/infant beds

LED TV

78 sq m
Mountain view
Sleeps 3
1 Single Bed

Room, 2 Double Beds, Club lounge access

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

Hypo-allergenic bedding

39 sq m
Mountain view
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Club lounge access, Pool View

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Free cots/infant beds

LED TV

78 sq m
Mountain view
Sleeps 3
1 Single Bed

Classic Room

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2020

30 sq m
Mountain view
Sleeps 1
1 Single Bed

Classic Room, 2 Double Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2020

30 sq m
City view
Sleeps 4
2 Double Beds

Premium Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Free cots/infant beds

LED TV

Hypo-allergenic bedding

39 sq m
Mountain view
Sleeps 1
1 Single Bed

Suite, 1 Bedroom, Club lounge access

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Free cots/infant beds

LED TV

78 sq m
Mountain view
Sleeps 3
1 Single Bed

Classic Room, 2 Double Beds, Pool View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Renovated in 2020

30 sq m
Sleeps 4
2 Double Beds

About the area

In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000

What's nearby

Multiplaza Mall Escazu - 2 min walk - 0.2 km
Hospital Cima San José - 17 min walk - 1.5 km
Avenida Escazú Shopping Center - 1 min drive - 1.8 km
Sabana Park - 6 min drive - 6.1 km
Costa Rica Convention Center - 9 min drive - 4.6 km

Getting around

San Jose Contraloria Station - 8 min drive
San José (SYQ-Tobías Bolaños Intl.) - 18 min drive

Restaurants

‪Le Petit Chez Christophe - ‬3 min walk
‪Chili's Grill & Bar - ‬8 min walk
‪La Oliva Verde - ‬8 min walk
‪Starbucks - ‬3 min walk
‪La Fabbrica Pizzería - ‬8 min walk

About this property

InterContinental Costa Rica at Multiplaza Mall by IHG

Luxury family-friendly hotel renovated in 2020 and located near Multiplaza Mall Escazu

Located close to Hospital Cima San José and Avenida Escazú Shopping Center, InterContinental Costa Rica at Multiplaza Mall by IHG provides a poolside bar, a terrace and a shopping centre on-site. Indulge in a massage, a body wrap and a body treatment at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.

You'll also find perks such as:

3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
Babysitting (surcharge), a lift and smoke-free property
A 24-hour front desk, wedding services and a porter/bellboy
Guest reviews say great things about the helpful staff

Room features

All 372 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning.

Other conveniences in all rooms include:

Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
Bathrooms with free toiletries and hairdryers
49-inch LED TVs with premium channels
Wardrobes/cupboards, free infant beds and daily housekeeping

Languages

English, French, Spanish

Similar properties

Pool
Spa
Free airport shuttle
Pet-friendly

includes taxes & fees

4 Jul - 5 Jul

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Secured, covered parking on site (CRC 8,630 per day)
Secured, uncovered valet parking on site (CRC 7,800 per day)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 for adults and CRC 8,250 for children
4 restaurants
A bar/lounge
A poolside bar
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Factory
Nau Sushi Lounge
Pimento
The Market
Zambra

Things to do

3 outdoor pools
Children's pool
Full-service spa
Health club
Hot tub
Sauna
Shopping centre
Steam room
TV in common areas

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
Free cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

21 meeting rooms
24-hour business centre
Computer station
Conference centre (31,215 square foot of space)

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
In-room massages
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Area rugs in room
Braille/raised signage
Handrails in stairways
Lift
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

2 buildings
8 floors
Ballroom
Banquet hall
Built in 1994
Reception hall
Renovated entire property - March 2020
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

49-inch LED TV with premium cable channels
IPod dock
MP3 dock

Food and drink

Champagne service
Espresso maker
Limited room service
Minibar

Air conditioning
Connecting rooms available
Desk
Desk chair
Electrical adapters
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately CRC 16500 for adults and from CRC 8250 for children
Covered self-parking fee: CRC 8630.00 per day
Valet parking fee: CRC 7800 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 6:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests under 18 years old are not allowed in the health club or fitness facility

Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental Hotel Escazu

Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu

Real InterContinental Costa Rica Multiplaza Mall Hotel

Real InterContinental Costa Rica Multiplaza Mall Escazu

Real InterContinental Costa Rica Multiplaza Mall

Real Costa Rica Intercontinental

Real InterContinental Costa Rica At Multiplaza Mall Escazu

Frequently asked questions

Does InterContinental Costa Rica at Multiplaza Mall by IHG have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at InterContinental Costa Rica at Multiplaza Mall by IHG?

As of 25 Jun, 2025, prices found for a 1-night stay for 2 adults at InterContinental Costa Rica at Multiplaza Mall by IHG on 19 Jul, 2025 start from S$322.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Costa Rica at Multiplaza Mall by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Costa Rica at Multiplaza Mall by IHG?

Self-parking is available for CRC 8630.00 per day. Valet parking is available for CRC 7800 per day.

What time is check-in at InterContinental Costa Rica at Multiplaza Mall by IHG?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Costa Rica at Multiplaza Mall by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Costa Rica at Multiplaza Mall by IHG located?

This family-friendly San Rafael hotel is located on the Strip, within 1 mi (2 km) of Multiplaza Mall Escazu, Hospital Cima San José and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are also within 6 mi (10 km).

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

InterContinental Costa Rica at Multiplaza Mall by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10

Great hotel, beautiful outdoor pool and very close to a mall

Stayed 1 night in May 2025

8/10

Very nice location, close to shopping mall. Lots of restaurants and very friendly staff

Stayed 1 night in May 2025

8/10

Great place for families and business.

Stayed 6 nights in Feb 2025

10/10

Always a great experience. Highly recommend

Stayed 3 nights in Apr 2025

8/10

Enjoyed facilities but was not pleased by spa (co-located) not honoring the hotel guests discount rate, offered to me at the front desk. Reason given because the spa appointment was booked online.

Stayed 3 nights in May 2025

6/10

Staff is not welcoming, kind of feels like they are doing you a favor and you're inconveniencing them. Restaurant food takes forever, good though, but be prepare to wait close to an hour. Chair had suspicious stains.

Stayed 1 night in May 2025

2/10

Terrible customer service

Stayed 1 night in May 2025

2/10

I strongly recommend that people stay at another property. The property was under construction and the rooms definitely needed some repairs. We booked a double bed room for us and our 2 children and were put in a king room. My husband had to sleep on the floor. Additionally, my credit card was charged multiple times with unapproved charges and now I am having to work with my bank to get a refund. Save yourself the trouble and stay at the Marriott Belen. It’s a nicer property for the same rate with much better customer service.

Stayed 1 night in May 2025

10/10

Everything that I needed was available inside the hotel

Stayed 8 nights in Jan 2025

10/10

My fiancé and I have stayed at this hotel probably 25 times in the last three years we highly recommend this hotel. The staff is very very friendly. We have made friends there that we probably have for life.

Stayed 2 nights in Jan 2025

10/10

Close to good shopping you can walk but crossing is a bit of a risk jaja

Stayed 1 night in Nov 2024

10/10

Great stay. Very comfortable. Would recommend

Stayed 3 nights in Nov 2024

10/10

Stayed 4 nights in Jan 2025

2/10

Air conditioning did not work. Dated Bedrooms In the original tower Terrible

Stayed 1 night in Feb 2025

10/10

Had a great week, staff was wonderful, very beautiful hotel. My only complaint would be low lighting in the bathroom, need brighter lights.

Stayed 7 nights in Oct 2024

10/10

It’s a great place and has a lot going on

Stayed 1 night in Jul 2024

10/10

Great hotel - Loved the pool area and choice of restaurants

Stayed 2 nights in Apr 2023

10/10

Best Hotel in San Jose but on the pricy side. All the restaurants are great and the Mall next door has a lot to do including a great cinema.

Stayed 1 night in Jul 2024

10/10

The staff were very attentive. As we were there for our sons funeral this was especially appreciated…

Stayed 4 nights in Sep 2024

10/10

Very clean , Loved the resturants

Stayed 2 nights in Feb 2024

8/10

Our stay at the InterContinental Hotel Multiplaza was a perfect finale to our Costa Rican adventure. From the moment we arrived, parking was a breeze, and dropping off our AVIS rental car couldn’t have been more convenient—ideal for travelers trying to make the most of their final hours. The hotel’s location is spot-on, directly across from the Multiplaza mall, which was a lifesaver for picking up last-minute gifts and essentials for my daughter. The mall offered a great variety of nice shops, all within easy walking distance. Our room was spotless and well-equipped with everything we needed. The only hiccup was the shower handle, which kept falling off during use—something that could use a quick fix. Other than that, the space felt modern, comfortable, and truly upscale. A real highlight was the breakfast buffet—plentiful, delicious, and diverse. We especially appreciated the thoughtful takeaway breakfast spread arranged for our early morning airport departure. It’s little touches like this that set a hotel apart. With 24-hour services, friendly and attentive staff, and a secure, well-kept environment, we always felt both welcome and safe. The on-site shop even had some lovely souvenirs, perfect for those last-minute memory-makers. Overall, the InterContinental provided a smooth, classy, and convenient stay. We’d absolutely recommend it—and we’d happily return.

Stayed 2 nights in Apr 2025

8/10

Great place to stay. Clean rooms. Higher end hotel. Food was unfortunately just ok - dinner and breakfast.

Stayed 1 night in Jul 2024

10/10

Staff was above and beyond professional and friendly! Food was excellent

Stayed 1 night in May 2024

2/10

This is a nice hotel but I think it was more for locals as they have a lot of conferences. Staff was very friendly as they smiled but not helpful as tourist. As a tourist we need information and guidance. The service was slow paced. But definitely felt safe and secure.

Stayed 2 nights in Dec 2024

6/10

The bed was old and horribly lumpy, as a couple we were forced to sleep apart because there was a huge ridge in the middle of the bed, and completely sunken on either side. We barely slept because of this. Absolutely not fitting for a hotel of this price and category. The room also smelled musty from the air conditioning. Overall a very big disappointment, especially for the price I was charged. The only redeeming quality was the food, which was quite good.

Stayed 3 nights in Feb 2025

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

InterContinental Costa Rica at Multiplaza Mall by IHG

Choose dates to view prices

Photo gallery for InterContinental Costa Rica at Multiplaza Mall by IHG

Reviews

Popular amenities

Get more when you're a member

Room options

View all photos for Room, 1 King Bed, Club lounge access

Room, 1 King Bed, Club lounge access

Highlights

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

View all photos for Classic Room, 1 King Bed, Pool View

Classic Room, 1 King Bed, Pool View

Highlights

View all photos for Room, 1 King Bed, Club lounge access

Room, 1 King Bed, Club lounge access

Highlights

View all photos for Room, 1 King Bed, Club lounge access (Top Floor)

Room, 1 King Bed, Club lounge access (Top Floor)

Highlights

View all photos for Room, 1 King Bed, Balcony (Club Lounge Access)

Room, 1 King Bed, Balcony (Club Lounge Access)

Highlights

View all photos for Room, 1 King Bed, Club lounge access, Pool View

Room, 1 King Bed, Club lounge access, Pool View

Highlights

View all photos for Suite, 1 Bedroom, Club lounge access (Top Floor)

Suite, 1 Bedroom, Club lounge access (Top Floor)

Highlights

View all photos for Room, 2 Double Beds, Club lounge access

Room, 2 Double Beds, Club lounge access

Highlights

View all photos for Suite, 1 Bedroom, Club lounge access, Pool View

Suite, 1 Bedroom, Club lounge access, Pool View

Highlights

View all photos for Classic Room

Classic Room

Highlights

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Highlights

View all photos for Premium Room

Premium Room

Highlights

View all photos for Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access

Highlights

View all photos for Classic Room, 2 Double Beds, Pool View

Classic Room, 2 Double Beds, Pool View

Highlights

About the area

What's nearby

Getting around

Restaurants

About this property

InterContinental Costa Rica at Multiplaza Mall by IHG

Languages

Similar properties

Costa Rica Marriott Hotel Hacienda Belen

Costa Rica Marriott Hotel Hacienda Belen

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom