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Reviews of TripOn Open House - Hostel

2 out of 5
TripOn Open House - Hostel
Calle 39,Barrio Escalante 400N 100E, Del CTRO Cultural Norte Americano, Mercedes

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 7 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Customer service needs to be more professional
It was ok and good but can be more better if some customer services can be improved. Especially during night time if they have their better awake staff for night shift to resolve the needs of customers. I did not found my blanket on first night and for this reason I go to customer service desk to see the receptionist, he was sleeping. I slept without blanket for my first night stay. Also for one day their kitchen sink water was not working and plates etc stuff was washed by the customers/guests in their laundry area which was kind of dirty. Their one staff was really rude and kind of mad when I complained about my concern of not getting blanket for the first night, and he literally ask me in front of other guests that “ Why are you still here, manager should have talk to you and send you out of hostel”. I felt kind of embarrassed and scary for this situation and I did not complain about this situation during my stay. Anyway I am back home now and all is good. Just want to add here it was not Costa Rican employee, I mean he was from other country there. Except that all other people were good, helpful and friendly. Also all other services were good.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time here !!
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with great staff and buffet breakfast
great stay! booked again because of the great breakfast buffet and friendly helpful staff!
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Ok Hotel
Kitchen was really huge and clean. I’m easily grossed out and their bathrooms need work. More open than the average hostel. Felt uncomfortable.
Stayed 1 night in Jan 2018

8/10 Good

Pierre, Orlando, Florida

Liked: Cleanliness, staff & service, room comfort
Great value!
Excellent inter-active staff! Easy to walk to downtown San Jose. Also easy access to the mall and a supermarket.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Safe, clean hostel perfect for overnight in San Jose.

10/10 Excellent

Soonsung, Ann Arbor, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best in Costa Rica
Kind staff and good environment. Easy-to-make friends from all around the world.

10/10 Excellent

Simon, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Was an excellent stay here the staff was friendly and helpful. Also a great free breakfast and it really felt like a great atmosphere met a lot of interesting and fun people. Stayed there for 9 days in Feb 2016. Will be returning in May for 2 or 3 weeks.

8/10 Good

Bill

Liked: Cleanliness, room comfort
Good, clean place to stay
The TripOn is a clean, and comfortable place to be. I stayed there for a week. Breakfast is included, with tons of fresh fruit. I came to San Jose to see friends. One of the things they pointed out was that TripOn was in one of the safest areas of the city. San Jose has places where walking around at night isn't always wise. You can walk to restaurants and shops near TripOn both day and evening. The ad shows people socializing. That's pretty much true. Most guests spoke English to some degree, while I was there and I speak a little Spanish. So, there was conversation with just about everyone. And there is a mix. There were a Swede, several Australians, and guests from all over Latin and North America.

6/10 Okay

GEYAO

6/10 Okay

GEYAO

8/10 Good

DI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michele, Verbania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soluzione ideale
Struttura localizzata in zona tranquilla ed elegante, con uno staff molto efficiente e simpatico. Le camere sono pulite, le colazioni variegate ed abbondanti, l'hotel dispone di vari servizi. Da notare che nei pressi dell'hotel vi è il grazioso 'Ristorante Piemonte' che prepara una pizza denominata come la mia città, Verbania.

8/10 Good

Ginagin, NRW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhig gelegenes Hostel
Für unsere ersten beiden Nächte suchten wir eine ruhige Unterkunft um anzukommen und uns zu orientieren. Dies haben wir im Tripon gefunden. Wir wurden abgeholt, hatten ein Zweierzimmer mit eigenem Bad, sehr groß und gepflegt. Das Team half uns mit der Reiseplanung und koordinierte das entsprechende Taxi. Kann es alles in allem empfehlen. Vielen Dank!