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Grand Marques

2.5 star property
Hotel with free valet parking, steps from San Juan de los Lagos Cathedral Basilica

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Photo gallery for Grand Marques

Property entrance
1 bedroom, in-room safe, iron/ironing board, free WiFi
Interior
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Daily housekeeping
Iron/ironing board
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Double Beds

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Daily housekeeping
Iron/ironing board
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Suite

Highlights

Patio
Garden
Individually decorated
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
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About the area

Map
Independencia 61, Colonia Centro, San Juan de los Lagos, JAL, 47000

What's nearby

  • San Juan de los Lagos Cathedral Basilica - 2 min walk - 0.2 km
  • Templo del Pozito del Primer Milagro - 5 min walk - 0.5 km
  • Temple of San Pedro Esqueda - 10 min walk - 0.9 km
  • San Juan de los Lagos Municipal Park - 15 min walk - 1.3 km
  • Santo Niño del Cacahuatito - 7 min drive - 5.0 km

Getting around

  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 114 min drive

Restaurants

  • ‪Plaza Juarez - ‬2 min walk
  • ‪Mariscos el Burritas - ‬3 min walk
  • ‪Que Nos Vaya Bonito - ‬1 min walk
  • ‪Loncheria las Tortugas - ‬1 min walk
  • ‪Restaurant Napoles - ‬3 min walk

About this property

Grand Marques

Hotel near San Juan de los Lagos Cathedral Basilica
Grand Marques provides amenities, such as a terrace and a gym. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking and valet parking
  • A lift, luggage storage and tour/ticket information
  • A front desk safe, smoke-free property and a 24-hour front desk
Room features
All guest rooms at Grand Marques offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations
  • Daily housekeeping and phones

Languages

English, Spanish

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Interior entrance

Hotel Refugio

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  • Free WiFi
  • Restaurant
  • Breakfast available
9.6 out of 10, Exceptional, 316 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

Property is also known as

Grand Marques Hotel San Juan de los Lagos
Grand Marques San Juan de los Lagos
Grand Marques Juan los Lagos
Grand Marques Hotel
Grand Marques San Juan de los Lagos
Grand Marques Hotel San Juan de los Lagos

Frequently asked questions

Does Grand Marques have a pool?

Yes, this property has an indoor pool.

Is Grand Marques pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Marques?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Marques?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Marques?

Checkout is at noon.

Where is Grand Marques located?

Situated in San Juan de los Lagos, this hotel is steps away from Maria Izquierdo House of Culture and San Juan de los Lagos Cathedral Basilica. Cihuapilli Museum and Independence Monument are just steps away.

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Grand Marques Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 189 reviews
Rating 8 - Good. 54 out of 189 reviews
Rating 6 - Okay. 22 out of 189 reviews
Rating 4 - Poor. 11 out of 189 reviews
Rating 2 - Terrible. 7 out of 189 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Very nice clean place to stay.
Stayed 1 night in May 2025

10/10

Excelente
Stayed 2 nights in Jan 2025

8/10

We had a good stay, the bathroom is a little small and beds are hard but you get used to that. Nice place to stay.
Stayed 3 nights in Sep 2024

10/10

Todo excelente
Stayed 2 nights in Dec 2024

10/10

The kids love the pool.
Stayed 1 night in May 2023

10/10

Loved it
Stayed 1 night in Feb 2024

8/10

Way smaller than it looks on pictures
Stayed 1 night in Jul 2024

10/10

Very nice and helpful service. Will be my “go to” for this town.

8/10

Walkable to the tourist places restroom could of been a little bigger
Stayed 2 nights in Nov 2023

10/10

Good
Stayed 3 nights in Jun 2024

8/10

Good location but I did not felt safe
Stayed 1 night in Mar 2023

8/10

Rented the standard room and stayed there only for one day after realizing the bathroom was too small and room had no windows. Decided to upgrade to a room with balcony which was perfect. The size of the bathroom was also a good size which included a jacuzzi. The balcony view was very nice which let you take in a great view of San Juan de Los Lagos.
Stayed 5 nights in Jul 2023

2/10

The staff front desk were rude Rude very rude
Stayed 3 nights in Jun 2024

2/10

The first thing I noticed walking into the room, was that it did not look like the photos. Secondly, the sheets on my side of the bed were dirty. The walls were so thin it felt like we were sharing a room with our neighbors- I could hear every conversation, every cough, and bathroom trip. The room smelled like a sewer, making it unbearable to stay in. The first night it was pretty chilly even though we had turned off the AC, the next day we asked for a blanket, to which the front desk replied, we will alert the housekeeper, the blanket never arrived. We decided to check out early and take our loss for the one night we had left on our reservation. Do yourself a favor and book somewhere else. This place was beyond disappointing.
Stayed 3 nights in Feb 2025

6/10

Hotel, was very very noisy, beds are extremely hard. Lobby service was great and the coffee, but probably won’t stay here again.

8/10

Everything was great only bad thing is that it is not soundproof so sometimes you hear a lot of noise (people talking, cars from the parking lot underneath)
Stayed 5 nights in Mar 2024

8/10

Overall stay was great and rooms clean. Rooms were a bit small, it was very loud, you can hear everyone. Key cards would reset every day so we had to go downstairs to activate them again. Hotel was safe and secured. I would stay there again but I would request 3rd floor rooms or the Marqueza Suite.
Stayed 3 nights in Jul 2022

8/10

Great location. Valet was helpful since parking can be tight. Room was just what someone would need for a quick visit. The only downside is the noice which is to be expected in a city such as San Juan. Ask for a higher level room and avoid the end of the hallway. Other than that, it a perfect spot to park, stay and explore the beautiful city of La Virgin de San Juan.

4/10

Need to clean the rooms a lot more,hairs all over the shower,toilet smells terrible..
Stayed 1 night in Jul 2022

4/10

This property needs to be upgraded. The beds are very uncomfortable. At night all you can hear is people yelling across the hallways and doors being slammed. Wouldn’t be staying here again!
Stayed 1 night in Sep 2022

4/10

Hotel staff was super nice and friendly. The part that makes me give 2 stars is the noise all night long. The rooms have little to none sound proof and you can hear EVERYTHING. The noise from the halls, other guest, and the garage door at ground level was incredibly loud even after 2 am. If you need to rest and the noise is a problem for you, avoid it, and look something else.
Stayed 1 night in Oct 2022

6/10

The room is too small no air dryer no iron just the room
Stayed 2 nights in Jul 2023

6/10

The bathroom was not clean, a lot of black mold in the shower that was never cleaned. The toilet has no cover studies have shown no lid leads to fecal matter going everywhere. Toilet paper is super thin. SUPER NOISY, you will have a hard time going to sleep and will be waken up super early, there is a window in the bathroom that opens up to the hallways and I’m guessing that’s the reason I’d wake up smelling sewage early in the mornings. Room was 301 do not get a room close to the street it will be noisy, green bed pillows and covers are so old they are smelly like they are never washed. Towels were so worn out they were see thru you couldn’t dry yourself with that and they are definitely toddler sized.
Stayed 10 nights in Oct 2023

10/10

Limpio, confortable
Stayed 1 night in May 2025

10/10

Stayed 3 nights in May 2025