Located in San Juan de Pasto, Hotel Basan Plaza is connected to a shopping centre. Travellers eager for a bit of culture can stop by Taminango Museum of Arts and Popular Traditions, while those wishing to experience the area's natural beauty can explore Galeras and La Laguna de la Cocha.
You can look forward to free breakfast (local cuisine), a free food/drink shopping service and a free daily manager's reception at Hotel Basan Plaza. Free in-room WiFi is available to all guests, along with an art gallery on-site and laundry facilities.
You'll also find perks such as:
Free self-parking and extended parking
A round-trip airport shuttle (surcharge), express check-out and express check-in
A lift, 3 meeting rooms and concierge services
Room features
All guestrooms are individually decorated, and feature comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi.
Other conveniences in all rooms include:
Hydromassage showers and shampoo
42-inch Smart TVs with cable channels
Wardrobes/cupboards, daily housekeeping and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
24-hour return airport shuttle at scheduled times and on request for a surcharge
Onsite parking available only on request
Free extended parking on site
Wheelchair-accessible parking available
Food and drink
Free local cuisine breakfast available daily 7:00 AM to 9:30 AM
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Hosted evening meal available on weekdays for a fee of COP 9,000
Snack bar/deli
Things to do
Art gallery
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Shared refrigerator
Water dispenser
Guest services
Concierge services
Daily housekeeping
Free grocery shopping service
Tour and ticket assistance
Wedding services
Business services
2,153 square feet of conference space
3 meeting rooms
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Ballroom
Banquet hall
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hydromassage showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
42-inch Smart TV with cable channels
Food and drink
Limited room service
More
Desk
Free local calls
Individual decor
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 2:00 AM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
Hosted evening meal: COP 9000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Ayenda Basan Plaza
Hotel Basan Plaza Hotel
Hotel Basan Plaza San Juan de Pasto
Hotel Basan Plaza Hotel San Juan de Pasto
Hotel Basan Plaza Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
El hotel al parecer contaba con remuneración reciente pero todo se opacaba con el olor en todo lado proveniente del restaurante, el parqueadero era mur reducido pero lo peor era el olor a basura en el mismo, todo el hotel contaminado con mal olor...