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Reviews of Navona Studios

2.5 out of 5
Navona Studios
258 Calle San Francisco, San Juan, PR

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 519 reviews" "
Rating 8 - Good. 145 out of 519 reviews" "
Rating 6 - Okay. 74 out of 519 reviews" "
Rating 4 - Poor. 30 out of 519 reviews" "
Rating 2 - Terrible. 51 out of 519 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Chasity, Mandeville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location! We had a balcony which was very nice. Its a very basic hotel, no frills.
Stayed 1 night in May 2024

10/10 Excellent

Veronica

Stayed 1 night in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel for a quick getaway
Stayed 1 night in May 2024

10/10 Excellent

Melford, Chatham

Stayed 1 night in Apr 2024

10/10 Excellent

Yilmari

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 2 nights in Apr 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, very comfortable and the owners were great hosts.
Stayed 1 night in Apr 2024

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front beach
Stayed 3 nights in Apr 2024

4/10 Poor

Kenia, Lawrence

Disliked: Cleanliness, amenities, property conditions & facilities
You really get what you paid for. The studio is extremely small comfortable for just 1 person. The bathrooms need updated for sure. They change towels everyday but the towels are beat up and falling apart. The sheets had some stains on it.
Stayed 5 nights in Apr 2024

10/10 Excellent

Arabel

Liked: Cleanliness
Easy and convenient to get keys after closed hours with simple instructions. A plus that it’s located on free parking street
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Navona Studios has a lovely location in the middle of Old San Juan. Plenty of shopping, eating out and sightseeing options just around the corner. The place is clean, rooms are in great shape and the service staff is lovely. It's also worth noticing that hey provide you with great options to store your luggage in case you arrive early or you leave San Juan after the check out time. I would definitely stay there again!
Stayed 1 night in Mar 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Chrissi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and place.the only thing I complain about is the water temperature. I couldn’t shower because the shower water is cold
Stayed 1 night in Mar 2024

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed with smiles and lots of enthusiasm. Area was great for shopping, eats and drinks. The property was clean and we had a wonderful room with a balcony. Highly recommend!!! If you’re into quiet and peaceful may not be your taste but it’s a great centered spot for nightlife and shopping!! Thank you Navona!!

6/10 Okay

Charlene

Travelled with family
Liked: Cleanliness
Great location for site seeing. Place needed some updates, but had everything you need for a 1 night stay! Would return
Stayed 1 night in Mar 2024

10/10 Excellent

JOSE, Spring Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to shops and dining places. Great value for the price paid.
Stayed 1 night in Mar 2024

8/10 Good

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Mary

Stayed 1 night in Mar 2024

10/10 Excellent

Anibal

Wow excelente lugar ,la ubicación perfecta
Stayed 1 night in Mar 2024

6/10 Okay

Mary

Travelled with partner
Disliked: Amenities
This is a good spot to stay for one night. We were headed for a cruise. There are lots of places to eat. Be aware, the is no lobby. We got our keys from the jewelry store next door. The bed in our room was a double. No coffee machine, no hair dryer and no elevator. You have to carry your own luggage up the stairs. The room was very simple with a tv and bathroom. We stayed in a room facing the street which was very busy and vey noisy. The location was great and there are lots if places to eat. Remember, if it is for one night, it is clean and simple but if you are not able to carry your luggage up a couple of flights of stairs, this won't be the place for you. ,
Stayed 1 night in Mar 2024

10/10 Excellent

Fred, Rancho Cucamonga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 1 night in Feb 2024

8/10 Good

Bianca L. Soto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed here twice. 1 day before our cruise and 3 after. The first room was horrible (rm 11) no window air too cold and only cold water in the sink but a trickle of hot water in the shower. Water pressure was not that great in the shower. On our return day, we booked the balcony. We stayed in room two that layout of the room was so much better than our first night.. most reviews don’t mention the walk up there are stairs no elevator. The only downside to the balcony window is it faced the street and it was loud noise all night long and what appeared to be workers or a worker blasting his music before 6 AM which seem to be right outside our window.
Stayed 3 nights in Feb 2024

4/10 Poor

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So safe and cute.
Stayed 1 night in Feb 2024

10/10 Excellent

KAY

Liked: Cleanliness, staff & service, property conditions & facilities
The street was out my balcony and noisy. I'm glad i only had to carry my luggage up one floor. But it's safe and clean and quite comfortable.
Stayed 2 nights in Feb 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

max j., Ogden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Navano. We will be back again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Central location in Old San Juan. Great option for the price point. Clean, great views. Easy checking (within hours checkin is available at jewellery store. Seasoned travellers with no complaints! There is no elevator for this that may need something more accessible.
Stayed 1 night in Feb 2024

10/10 Excellent

max j., Ogden

We love it here. Everyone is so friendly.
Stayed 1 night in Feb 2024

2/10 Terrible

Zach

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hair dryer, no control to AC, tiny room, no hot water, no customer service. Feel terrible.
Stayed 3 nights in Feb 2024

6/10 Okay

Isabelle

Travelled with partner
Disliked: Staff & service
The property is in a nice area of the old town, but that's really all I can say that's positive. There is one AC system for the whole building and AC cannot be controlled at the room level. Our room was FREEZING cold. We literally slept with our clothes on it was so cold. We were not the only people complaining. Also there were no 'in case of fire' instructions, no escape route maps. I looked at one fire extinguisher in a public area, and it was last serviced in 2017. I would never go back there.
Stayed 2 nights in Jan 2024

2/10 Terrible

Solvey

Stayed 1 night in Jan 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! It's located in the middle of Old San Juan, just a few minutes from Plaza de Armas, Mayor's house, a supermarket, a pharmacy, restaurants and more. Check-in was quick and we were greeted with a big smile. The room was clean, pretty and in great shape. You can also access the rooftop to enjoy the evening. We definitely want to go back to Old San Juan and stay here again. Thank you again!
Stayed 1 night in Jan 2024

6/10 Okay

rene, lebanon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely, except the noise outside at night made it impossible to sleep, even with ear plugs. Wonderful place during daytime and great location for walking.
Stayed 1 night in Jan 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities
Perfect location
The location is excellent, and the room was cute. I also found the bed nice and soft. It's a good choice if you plan on checking in during regular business hours and don't mind cold AC. If you check in after 5pm, you will likely need to go through extra steps. We had to call several times before they would pick up. Also, you don't have a thermostat, and it can get pretty cool at night. I had to sleep in a sweatshirt, but I guess that's better than being too hot.
Stayed 1 night in Jan 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness
Great location. Walking distance to everything worth seeing. Seamless check in. Dorm style accommodations - clean but inferior bed, bedding and VERY thin walls. May stay there again for right price.
Stayed 1 night in Jan 2024

2/10 Terrible

Chantalle

Travelled with partner
Disliked: Property conditions & facilities
The hot water didn’t work to wash your hands but only hot water worked for the shower. Vents were coming off. Fire alarm was sitting on the desk. Not what I was expecting.
Stayed 1 night in Jan 2024

8/10 Good

Robyn

Liked: Cleanliness
The Studio is very sweet. However, I had to walk up four flights of stairs with three heavy pieces of luggage!!!! I am 68. They definitely need to notify people that there is no elevator service! Or assistance with luggage
Stayed 1 night in Jan 2024

6/10 Okay

Benjamín

Liked: Cleanliness, staff & service
Location excellent, condition good, cleanest very good. Need improvement hot water shower and the housekeeping make to much noise in the mourning time in front door that other room was sleeping.
Stayed 2 nights in Dec 2023

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó el hospedaje. Muy céntrico y muy cómodo.
Stayed 2 nights in Dec 2023

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nicky N

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything

10/10 Excellent

Milagros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so clean I love that and I feel secure.
Stayed 1 night in Dec 2023

6/10 Okay

Randy

Travelled with partner
Liked: Cleanliness, staff & service
Great access to Old San Juan shops and dining. Studio style hotel rooms with paper thin walls and nice reception area on each level for about 6-8 rooms plus rooftop reception area. It was raining the night we stayed and forced conversations inside which were audible in each room until about 10 pm.
Stayed 1 night in Dec 2023