Hotel Hacienda Los Volcanes

Property class: 3.5

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Located close to Casa Santo Domingo Museum and Antigua Guatemala Cathedral, Hotel Hacienda Los Volcanes provides free breakfast (local cuisine), a terrace and a coffee shop/cafe. The on-site local and international cuisine restaurant, Hacienda Los Volcanes, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, 1 King Bed, Mountain View

Bathroom

Deluxe Double Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View

Bathroom

Deluxe Double Room, 2 Queen Beds, Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the area

Villa Nueva is home to Hotel Hacienda Los Volcanes. Central Park and Santa Catalina Arch are notable landmarks, and travellers looking to shop may want to visit Antigua Market. Casa Santo Domingo Museum and Antigua Guatemala Cathedral are two other places to visit that come recommended. Visit our Villa Nueva travel guide
Map
Car. de San Lucas a Barcenas Granja 37, Villa Nueva

What's nearby

  • An elephant standing in a rocky enclosure with a water feature and painted rock walls.
    La Aurora Zoo
    32 min drive - 23.0 km
  • A historic building with yellow and white architecture, featuring multiple arches and columns, situated on a cobblestone street.
    Central Park
    42 min drive - 18.1 km
  • Mercado Municipal San Lucas Sacatepéquez
    17 min drive - 9.9 km
  • Universidad del San Carlos de Guatemala
    26 min drive - 18.0 km
  • Casa Santo Domingo Museum
    39 min drive - 17.4 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.)
    58 min drive

Restaurants

  • Burger King
    8 min drive
  • Antigua’s Ceviche
    6 min drive
  • Hacienda Los Volcanes
    1 min walk
  • Entre Nubes
    7 min drive
  • San Martin, San Lucas
    7 min drive

About this property

Hotel Hacienda Los Volcanes

  • Hotel near Casa Santo Domingo Museum
  • Located close to Antigua Guatemala Cathedral, Hotel Hacienda Los Volcanes provides free breakfast (local cuisine), a terrace and a coffee shop/cafe. The on-site local and international cuisine restaurant, Hacienda Los Volcanes, offers breakfast, lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Airport pick-up service (surcharge), a TV in reception and concierge services
    • Luggage storage, tour/ticket information and 300 meeting rooms
  • Room features
  • All rooms are individually furnished, and feature comforts such as laptop-friendly workspaces, as well as thoughtful touches such as late-night room service and free WiFi.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Showers, hairdryers and shampoo
    • 36-inch flat-screen TVs with cable channels
    • Private gardens, free tea bags/instant coffee and electric kettles

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Frequently asked questions

Is Hotel Hacienda Los Volcanes pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda Los Volcanes?

Self-parking is free at this property.

What time is check-in at Hotel Hacienda Los Volcanes?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda Los Volcanes?

Checkout is at 1:00 PM.

Does Hotel Hacienda Los Volcanes provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 10 per person applies.

Where is Hotel Hacienda Los Volcanes located?

Situated in Villa Nueva, this hotel is within 9 mi (15 km) of Casa Santo Domingo Museum, Central Park and Antigua Guatemala Cathedral. Santa Catalina Arch and La Merced Church are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hacienda Los Volcanes Reviews

8.0

Very good

8.0

Cleanliness

8.0

Amenities

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful gem of a place in the country. Comfy beds, animals for the kids to look at, and delicious food at the restaurant. Will be returning when we are in the area again!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best place
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities
It was okay.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The place is nice, but the service and the restaurant is so bad. I got Check in it was supposed to be at three not at 4 PM The customer service of the Manager itself. It was really bad. He promised a bottle of wine for the inconvenience and he gave me his two glasses by the way I didn’t accept it.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities

Mala experiencia

Al final muy mal porque Al hacer check out nos salieron con que había una sábana manchada y que había que pagar el equivalente a US 45, y como no hacen la revisión en el momento, era su palabra contra la nuestra y si no pagábamos no nos dejaban salir , al final mejor pagamos lo que consideramos una extorsion
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar, la comida muy rica, pero no me gustó que solo ponen 2 toallas por habitacion y un rollo de papel en el baño
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamentablemente me notificaron que mi reserva no la podría honrar porque hubo otro pasajero Y aparte la aplicación de hoteles.com no me permitió comunicarme con el hotel
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!! Peacefull clean secured and good breakfast!!!
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was awesome. Good service. The weather was nice and the room with the terrace just simply stole my heart.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020