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Reviews of Pelicans Motel San Remo

3.5 out of 5
Pelicans Motel San Remo
43 Back Beach Road, San Remo, VIC

Reviews

7.4

Good

Rating 10 - Excellent. 63 out of 267 reviews" "
Rating 8 - Good. 101 out of 267 reviews" "
Rating 6 - Okay. 53 out of 267 reviews" "
Rating 4 - Poor. 35 out of 267 reviews" "
Rating 2 - Terrible. 15 out of 267 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price. The spa room was brilliant. Light in the bathroom flickered and eventually went out, but that could happen anywhere. My only complaint, couldn't get the room dark enough at night with the light outside.
Stayed 2 nights in Mar 2024

4/10 Poor

Gabby

Liked: Staff & service
Disliked: Property conditions & facilities
Overpriced. The motel needs a lot of maintenance. Some power switches didn’t work and a few lights were blown in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024

6/10 Okay

William

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gabriel, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little motel, close to beach and shops
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Keith

Disliked: Property conditions & facilities
Needs some work. Definitely overpaid.
Stayed 1 night in Jan 2024

6/10 Okay

Vishal

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Laurence

Liked: Staff & service, room comfort
Disliked: Cleanliness
San remo
The room was overpriced probably because of the Christmas season. On checking in, had to get the cleaners back to clean up the mess that was missed ie toilets filthy.
Stayed 2 nights in Dec 2023

6/10 Okay

luke

Stayed 1 night in Dec 2023

6/10 Okay

Cameron

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs a bit of tlc ,toilet dripped all night and drapes did not keep the outside light out when closed.Other than that everything was clean and worked.
Stayed 1 night in Nov 2023

2/10 Terrible

John

Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. The 3 of us enjoyed the experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Elena

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
convenient location, quiet
Stayed 1 night in Nov 2023

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from the water, easy to get food, quiet and comfortable.
Stayed 3 nights in Oct 2023

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Alifiya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy and nice place close to all amenities. Loved it
Stayed 1 night in Sep 2023

10/10 Excellent

Muhammad

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Shannyn

Stayed 1 night in Sep 2023

8/10 Good

Damian

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap and nasty
I suppose yo get what you pay for. Cheap and nasty Not well cleaned stayed for 3 nights and no fresh towels or rubbish bin emptied through out the stay. Cracked and broken tiles and the bathroom, constantly dripping toilet and mould in shower recess. Not a good stay. Did stay here some years back, room was in better condition and cleaner then
Stayed 3 nights in Sep 2023

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Saadia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Justine

Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, warm, and cosy.
Stayed 1 night in Sep 2023

6/10 Okay

Jenny

Travelled with partner
A true budget motel.. Clearly needing and looking for someone to love it again. Took nearly 5 mins for any hot water to come thru to bathroom basin or shower. No toilet roll holder, outside orange light next to room door stayed on all the time. Very small room, probably worth taking out the single bed so you can get into double bed from either side without hitting the window. Cold air freely flowed thru bottom of front door. Mini bar fridge leaked water.
Stayed 1 night in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, Cosy and Quiet
Nice, restful and quiet. Just what you need after a busy day at the Car Race Circuit. Will be back. Nice and quiet as it's off the main strip. Much appreciated.
Stayed 1 night in Jul 2023

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
The room was comfortable but the curtains were coming off the track on one side. The door was difficult to open. With the key lock in place it was hard to turn the doorknob. The heater did not work properly. It barely sent out a warm breeze which did not warm the room very well. The television had limited channels, No channel 11 or 12. Bed was comfortable and plenty of spare bedding.
Stayed 2 nights in Jul 2023

4/10 Poor

Skye

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Susanne

Liked: Cleanliness, staff & service
Neat tidy, kitchen facilities quiet area good for overnight good price but hot water ran out in spa
Stayed 1 night in Jun 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in/out. Only used it for the bed so no comment on any other facilities offered.
Stayed 1 night in May 2023

6/10 Okay

barbara

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was in a quiet area. We didnt have a shower for three days. it took 10 mins. to get the hot water through gave up. everything needed to be renewed. Because of the covid over two years income less so made allowance for work not done. chosen by price. no contact with staff entry by mobile contact assume you had a phone.
Stayed 3 nights in May 2023

4/10 Poor

Cliff

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was aged, poorly maintained and NOT deserving of the three star rating. At best, one star. Bathroom fittings had perished and needed replacing. The extensive mould on the shower curtain was disgusting. There was mould growing in the corners of the shower and silastic peeling/falling from the frame.
Stayed 2 nights in Apr 2023

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel, but very clean and near all amenities Parking right outside your room
Stayed 1 night in Apr 2023

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service
No staffservice at all. All communication via telephone only. Broken shower. Dirty bathroom. No television reception. Play equipment broken. Carpark lights broken.
Stayed 5 nights in Mar 2023

4/10 Poor

Christine

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Its a little ways off the main drag but definitely walkable. The whole place needs a good facelift. Its tired and run down. Shower took a while to heat up, bed was a bit hard, soap wasnt very good but we were only there one night so it did the job. But for $130 i expected more.
Stayed 1 night in Mar 2023

8/10 Good

david

Liked: Cleanliness
Stayed 1 night in Mar 2023

8/10 Good

Andrew

Liked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean room and bed covers. Overall smells nice
Stayed 1 night in Feb 2023

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Probably not worth the $270 bill as the room was quite small and the tv didn’t work half the time. But the spa bath made up for it a little bit.
Stayed 2 nights in Feb 2023

8/10 Good

Gordon

Stayed 1 night in Feb 2023

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2023

8/10 Good

William

Liked: Cleanliness, amenities
This is a lower cost property away from the noise of the main road. The rooms are generous in size if dated. The bathroom has been recently updated and parking was easy. However, the impersonal check in is disconcerting and the grounds really need some attention.
Stayed 1 night in Feb 2023

10/10 Excellent

Amanpreet

Stayed 2 nights in Jan 2023

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the room was clean and beds were comfy. Walking distance to the shops. Great little motel.
Stayed 1 night in Jan 2023

8/10 Good

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat for our overnight stay. It's a pity the pool was covered and not in use.
Stayed 1 night in Jan 2023

10/10 Excellent

Paul

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It is a basic property which prides great service. Recommended.