I just stayed 4 nights at this hotel. No problem with my reservation and prepaid fare through Expedia. The place lived up to its promise. The room was clean, no bugs, and all utilities (tv, hot water, air conditioner) worked. The staff was friendly and helpful. Included breakfast was cooked and served promptly by a humbly nice maid. The staff also arranged in advance for a trusted taxi driver to pick me up at sunrise on my last day to take me to the airport. I will definitely plan to stay there on my next trip to San Salvador.