Sanmu Holidays

The staff G-O is kind, polite and accommodating. He help us in keeping our luggage while the room gets ready even though they don’t have a space for it. When we came back he already put all 7 luggage’s in the room using stairs on 5th floor. He went above and beyond. I would recommend this hotel. It is clean and comfortable bed.

The price is very competitive and the size of room is huge in Japan standard. One big plus which is not emphasized in description is that it has in-room washer and dryer, and detergent is provided. Front desk is very friendly as well. The location is also close to shopping and food. The only problem is the noise from nearby subway. If you have sleeping difficulty, this is not for you. For me, I use ear plugs and it was okay. My children were not bothered by it, but my wife didn't sleep well.

Very clean and spacious for a family of 5. Convenient walk to Ueno station and other local scenes. The staff was extremely nice and friendly. Would definitely stay here again.

Incredibly helpful and polite staff! Quiet area with a lot of amenities near by.

We are so happy with our stay here. Family of 4 (kids 11 and 12). We were lucky to book a larger suite and it felt like home away from home. The property is brand new, and being central to a lot of places we wanted to visit, the location is awesome! We walked to the Pokemon Center DX in Ginza with no issues. The Hatchobori station was close. We used it to travel to TeamLab and Disney Sea. The staff is very polite. I messaged a few questions prior to our stay and they responded very quickly! There is a Family Mart and Rico’s within a few minutes walk, which made it so convenient to grab anything we needed. Thank you to the wonderful staff for making our stay so pleasant!