6/10 Okay
Melissa
Travelled with family
9 Jun,2024
View was great. Room was a little dirty, especially the floor. Shampoo and soap containers were empty when we arrived, next day still weren’t filled so we had to ask for it as well as ask for more toilet paper as they didn’t give enough for 4 people and didn’t replenish on their own. Asked for ice and hours later still no ice so we cancelled order and went to bed. Waited over an hour for a couple sandwiches at lunch while people seated after us got served. I expected better service for the price and 4 star hotel. Too far from Sorrento. Shuttle service was not convenient because there was a big time gap in middle of day and also gap in the evening.
Melissa
Stayed 3 nights in Jun 2024