Exterior

Reviews of Casa Jardin

2.5 out of 5
Casa Jardin
1018 Garden St, Santa Barbara, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 83 reviews" "
Rating 8 - Good. 15 out of 83 reviews" "
Rating 6 - Okay. 0 out of 83 reviews" "
Rating 4 - Poor. 1 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

10/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

susan

Liked: Cleanliness, property conditions & facilities
Room 1 was very tiny. Couldn’t walk between the bed and closet unless closet door was closed. Only stayed one night by myself, so it was ok.
Stayed 1 night in Apr 2024
Response from ZipStay on 7 May,2024
Thank you for your kind and honest review Susan. We do advertise this unit as a micro-unit, best suitable for short stays, with the exact square footage included in the description. We hope that you did enjoy the quality of furnishings and amenities though, and we hope you enjoyed your time in Santa Barbara! Thanks for being our guest!

10/10 Excellent

Vivian

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Functional simplicity with delightful touches.
Stayed 2 nights in Apr 2024
Response from ZipStay on 28 Apr,2024
Thank you for your glowing review and kind words! We are thrilled to hear that your stay was delightful! You are welcome back to stay with Zipstay anytime!

10/10 Excellent

Yesenia, San Bernardino

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ZipStay on 29 Apr,2024
Thank you for the 5 stars Yesenia! Thanks for being our guest!

10/10 Excellent

Jungsik

Stayed 1 night in Apr 2024
Response from ZipStay on 10 May,2024
Thank you for the 5-star rating Jungsik! It was a pleasure hosting you!

10/10 Excellent

Christen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for a reasonable price
Stayed 3 nights in Apr 2024
Response from Zipstay on 19 Apr,2024
Thank you for 5 out of 5 stars! Thank you so much for your feedback. We're delighted to hear that you had a great stay! Your positive review inspires us to continue offering excellent service to all of our guests. We hope to host you again at Zipstay in the future!

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Zipstay on 19 Apr,2024
Thank you for the great review!! We cannot wait to host you again!

10/10 Excellent

Joaquin, Santa Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great stay. i was in sb for 1 night. i appreciate the contactless check in/check out.
Stayed 1 night in Apr 2024
Response from Zipstay on 9 Apr,2024
Thank you for 5 out of 5 stars! We are thrilled to hear that you appreciated the contactless check in/out process and we hope to host you again at Zipstay properties!

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, property conditions & facilities
Compact but very well designed and stocked.
Stayed 4 nights in Mar 2024
Response from Zipstay on 24 Mar,2024
Thank you for your review and all 5-star ratings! We can't wait to have you back to stay in the future!

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The room was tiny, modern, and super clean. Not much room to move around. Within walking distance of Downtown with many quaint and curious shops and restaurants. Parking lot is well-maintained and equipped with chargers. TV/Cable service is confusing.
Stayed 3 nights in Mar 2024
Response from Zipstay on 15 Mar,2024
Thank you for your review Jeffery. We thank you for the feedback on the room and glad you found it to be super clean and that the parking was suitable for you. We sis reach out about the TV and asked if you needed assistance, but never heard back. We do not offer cable services at this time, but we are equipped with the popular streaming services that guests are encouraged to sign into. We also list this in our description for the listing. We hope you had a great stay otherwise!

10/10 Excellent

Sofia

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay at Casa Jardin was great! Everything was as described and looked just like the pictures! Everything looked very well upkept and clean! The bed is so comfy as well! Everything was walking distance from the place too. Really nice and safe area to stay!
Stayed 2 nights in Jan 2024
Response from Zipstay on 20 Jan,2024
Thank you for the great review! We love hearing that you found the unit as expected and sparkling clean! We love hearing that the bed was cozy and you enjoyed the location and proximity to all the fun and local shops and dining! We loved hosting you and hope to host you again soon!

8/10 Good

Catherine

Liked: Cleanliness
Lovely, but not for light sleepers
Casa Jardin was well presented, clean and a good location for us. The 4pm check in time was inconvenient - I hadn't realised there was no reception on the property (I should have checked more closely). We had arrived on the train late morning and had nowhere to put our luggage until check in. Perhaps a storage locker could be made available in the future for others in the same situation? We also found the place quite loud - the neighbourhood is quiet, but we could hear every doorstep from our neighbours upstairs. It's all hard flooring - perhaps some rugs would help dampen the noise, or a warning to upstairs guests to keep it down - they sounded like a herd of elephants when we were trying to sleep! We also found it slightly odd that a place for two only had one chair, so one person had to eat breakfast sitting on the bed. Overall, still a decent stay in Santa Barbara.
Stayed 3 nights in Jan 2024
Response from Zipstay on 14 Jan,2024
Thank you for your review and feedback! We are so happy to hear that your stay was overall enjoyed and clean and a good location for you! We strive to offer an excellent experience to every guest! We understand things happen, however, we regret you did not reach out to us prior to arrival as we always allow the option for luggage drop off when requested. Our detailed instructions outline that we do not have an office and we do request that all guests are mindful of each other. We apologize for the other guests who did not follow the rules. Our profile pictures reflect our units most reliable way so we are sad if you expected more seating. We do our best to fit our units with the most possible amenities, as far as the space allows. We hope you will return upon your next trip to visit us again and we thank you for being our guest!

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2024
Response from Zipstay on 13 Jan,2024
Thank you so much for the great 10 out of 10 stars rating! You are welcome back to stay anytime!

10/10 Excellent

Raynell

Travelled with group
Liked: Cleanliness, room comfort
Great place!
Everything about this place was perfect. Communication cleanliness areas seems very safe. All that was great.
Stayed 4 nights in Dec 2023
Response from Zipstay on 12 Jan,2024
Thank you for the great review! We are thrilled that you found the stay clean and safe! We thank you for the compliment to our friendly staff and we are glad we were able to be there every step of the way! We enjoyed hosting you and hope to have you back again soon.

10/10 Excellent

Cunji

Stayed 1 night in Dec 2023
Response from ZipStay on 25 Dec,2023
Thank you for the excellent rating Cunji! We are so pleased you enjoyed your stay, it was a pleasure hosting you!

10/10 Excellent

LAURIE

Liked: Cleanliness, amenities, property conditions & facilities
I loved the check-in process, like, nothing to do but open the door! everything was clean, new, super comfortable and pleasant. I will make this my go-to accomodation for visits to Santa Barbara because it's affordable, reliable and luxurious
Stayed 5 nights in Dec 2023
Response from ZipStay on 21 Dec,2023
Thank you for your review and compliments Laurie! We are thrilled that Casa Jardin and its check-in process exceeded your expectations! We cannot wait to host you again!

10/10 Excellent

Pablo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Zipstay on 18 Dec,2023
Thank you for 5 out of 5 stars! You were a pleasure to host and we hope to have you back on your next visit soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Happy Stay
Casa Jardin had all the amenities that I was looking for. It was clean and well stocked in the kitchen and bathroom areas. The parking was a bit limited, but it had quite a few spots. The location to State Street was great which made walking the area very accessible. Management was always checking to insure a positive experience. I would return to this hotel.
Stayed 3 nights in Nov 2023
Response from ZipStay on 10 Dec,2023
Thank you for your kind review and compliments! Casa Jardin has a dedicated private parking lot in the back, and each unit has one spot, in addition to free street parking. We are happy you had a positive experience and we always welcome you back! Thanks for being our guest!

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great neighbourhood
Stayed 2 nights in Nov 2023
Response from Zipstay on 28 Nov,2023
Thank you Alan, for the awesome review! We are. so happy to hear that you enjoyed the location of the property! It was a pleasure hosting you and we hope to have you back again soon!

8/10 Good

Galilea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice little room for a one night stay even with for two people. It ha d pretty much everything we needed. I surprisingly didn’t feel cramped with limited space we had. The only down fall were the thin walls, I could hear the guest talking at night. There is a small parking lot in the back too and it seems to be enough parking for everyone staying there too. Very close to the down town area so if you’re in the mood of walking, this is perfect.
Stayed 1 night in Nov 2023
Response from Zipstay on 24 Nov,2023
Thank you for your kind review and compliments! We love hearing all the highlights of what our guests love! We are thrilled to hear that your stay was perfect and that you had everything that you needed. We hope to host you again soon!

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Zipstay.com on 24 Nov,2023
Thanks for the great review Ryan! We are thrilled to hear that you enjoyed your stay with us. It was a pleasure to host you and we hope to have you back again soon!

10/10 Excellent

Joan

Liked: Cleanliness, room comfort
Great location! Room was just like the photos!
Very easy to get into the room. Room was very comfortable and quiet at night. Great location—short walk to lots of restaurants etc. Would recommend and would stay here again when in Santa Barbara!
Stayed 1 night in Nov 2023
Response from ZipStay on 23 Nov,2023
Thank you for the lovely review and compliments Joan! It was a pleasure hosting you!

10/10 Excellent

David, Oakland

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Everything was great! We were a bit confused initially by the door, but if you just pull towards you THEN push, it opens easily every time.
Stayed 2 nights in Nov 2023
Response from Zipstay on 17 Nov,2023
Thank you for the great review! We apologize for the door lock being confusing to you, but are happy to hear you figured it out. Sometimes with the change in weather, it can cause pressure on the lock itself. We are glad otherwise, you had a lovely stay with us! It was great to host you and we do hope to have you back again soon!

8/10 Good

Laura

Liked: Cleanliness, room comfort
Location is great. The space was clean and had pretty much everything that you’d need. The door code wasn’t working so I reached out via text and they responded right away and got the physical key for me to use the rest of the trip so that was a crisis averted.
Stayed 2 nights in Nov 2023
Response from ZipStay on 14 Nov,2023
Thank you for your kind review and we are happy we could assist when in need. We are a bit saddened by the low rating. Please reach out to us and let us know what could have gone better to receive a 10/10. We strive for perfection and we would love to have your feedback. Thanks for being our guest!

10/10 Excellent

JEFFERY

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to walk to restaurants, coffee shops, shopping. The room seemed very new and clean with thoughtful amenities. Perfect for a single traveler or couple. Price seemed very reasonable for the neighborhood. I'd go back!
Stayed 2 nights in Oct 2023
Response from ZipStay on 31 Oct,2023
Thank you for the lovely review Jeffery! It is a pleasure to read that you enjoyed Casa Jardin; its location, amenities, and price! It was a pleasure hosting you and we cannot wait for your future visits!

10/10 Excellent

Warren

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Zipstay on 25 Oct,2023
Thank you for the great review, Warren! We enjoyed hosting you and we do hope you come back to stay on your next visit!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is perfect if you like a quieter area. Even though it’s not in a touristy area, it’s very walkable to everything on State Street. We come to Santa Barbara often and I’d definitely stay here again.
Stayed 2 nights in Oct 2023
Response from Zipstay on 23 Oct,2023
Thank you for your 5 star review, Jessica! We are happy to hear that it was perfect and quiet! You are welcome back anytime! Hurry back!

10/10 Excellent

Ana Gamarro

Stayed 1 night in Oct 2023
Response from Zipstay on 12 Nov,2023
Thank you for this awesome 5/5 review! We love hearing that you enjoyed your stay with us! It was a pleasure to have hosted you!

10/10 Excellent

Linda

Stayed 1 night in Oct 2023
Response from Zipstay on 12 Nov,2023
Thank you for this awesome 5/5 review! We love hearing that you enjoyed your stay with us! It was a pleasure to have hosted you!

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Zipstay on 18 Oct,2023
Thanks for taking the time to review us Donald. It was a pleasure to host you and we hope to have you back again soon!

10/10 Excellent

Emily

Liked: Cleanliness, room comfort
Perfect stay
Perfect location, perfect for 2 people, so clean. IT’s everything you would need for a get away. I would book again!
Stayed 2 nights in Oct 2023
Response from Zipstay on 13 Oct,2023
Thank you for the 5 star review and kind compliments! We are thrilled to hear that your stay was in a perfect location, clean, and had everything that you needed! We would love to have you back anytime!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Zipstay on 6 Oct,2023
Thank you for the 10/10 review! We are thrilled that you enjoyed your stay and hope to have you back again soon!

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The perfect place for our short getaway! Casa Jardin is cozy and clean, with our kitchen needs met for making tea and storing/reheating leftovers from local dining. We were staying for a concert at the Santa Barbara Bowl, which was walking distance, so we didn't have to worry about parking or traffic for our concert. Neighborhood is quiet and we felt safe. Downtown Santa Barbara is walkable from this stay as well, for shops and nightlife. Short drive to the beach.
Stayed 1 night in Sep 2023
Response from Zipstay on 30 Sept,2023
Thanks Carolyn for the lovely review! We appreciate you taking the time to write about your pleasant experience at our hotel! We are thrilled to hear that the location was perfect for your event at the Santa Barbara Bowl! It was such a pleasure to host you and we hope to see you back again soon! Thanks again!

8/10 Good

Verified traveller

Liked: Room comfort
Had such high hopes
We wanted to love this place. Considering how small the space is, they make the most of it. It’s far enough to be away from the noise of downtown, but close enough to walk (in comfy shoes). I specifically picked this place based on the reviews of how clean this place was, unfortunately as soon as we lifted the blanket we could see dirt and hair in the bedding. They came within 30 minutes of being notified and replaced all of our bedding. After she left, we noticed that the pillow case she just put on was dirty. We didn’t bother calling them again, we just didn’t use it. The walls are really thin so we can hear the people above us and it is a bit bright at night due to all of the appliance power lights in such a small space. Ear plugs and sleeping masks are provided in the drawers though. Hoping our experience was an outlier.
Stayed 2 nights in Sep 2023
Response from Zipstay on 26 Sept,2023
Hello, Thank you for your feedback and for choosing our to stay with us. We appreciate your positive comments about our location and efficient response to your bedding concern. We sincerely apologize for the initial cleanliness issue; it's not up to our standards. We've addressed this with our cleaning team to ensure it doesn't happen again.Regarding noise and light, we understand it can be challenging in compact spaces. We provide earplugs and sleeping masks to help mitigate these issues. We hope you'll consider giving us another chance, as your experience was indeed an outlier. We're committed to delivering a more enjoyable stay in the future.Warm regards,

10/10 Excellent

Nicolas, SAN FRANCISCO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Zipstay.com on 26 Sept,2023
Thank you for the 5 star review! It was a pleasure hosting you!

8/10 Good

Hovik

Liked: Cleanliness, amenities, property conditions & facilities
Tiny room, but very cute and clean
Stayed 1 night in Sep 2023
Response from ZipStay on 25 Sept,2023
Thank you for being our guest Hovik and taking the time to leave us a review! Your unit was an a micro-studio perfect for a short stay. We hope this was accurately described in the description! We are glad you found it cute and clean! We hope you visit again!

10/10 Excellent

Gemma, Independence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the room. It was clean, really loved the Nespresso! The bed was exquisite. I will stay here again!!
Stayed 1 night in Sep 2023
Response from Zipstay on 22 Sept,2023
Thank you for the review and compliments! We are happy to hear that you loved the room amenities as well! You are always welcome to stay with us!

8/10 Good

Julia

Stayed 2 nights in Sep 2023
Response from ZipStay on 25 Sept,2023
Thank you for your kind rating Julia, thanks for being our guest, we are glad you enjoyed your stay!

10/10 Excellent

James

Liked: Cleanliness, room comfort
A Hidden Gem
The rooms were tastefully done. Very modern and high end fixtures. There is contactless check in which is great and fast. Plenty of free parking and the property is very quiet. It is also conveniently located close to the freeway and also walk-able to restaurants and other entertainment.
Stayed 1 night in Sep 2023
Response from ZipStay on 19 Sept,2023
Thank you so much for your wonderful review and compliments James! We are so pleased you enjoyed the property, check-in, fixtures and location! We look forward to hosting you again!

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort
Comfortable stay. Very clean and convenient!!
Stayed 1 night in Sep 2023
Response from Zipstay on 17 Sept,2023
Thank you for your review and compliments Carlos! What a pleasure to read! Please hurry back to stay again soon!

10/10 Excellent

Avani

Liked: Cleanliness, property conditions & facilities
Clean and comfortable, everything we needed for our stay!
Stayed 1 night in Sep 2023
Response from Zipstay on 14 Sept,2023
Thank you for the lovely review, Avani! We are glad you enjoyed your stay with us! It was a pleasure to host you and we hope to see you back again soon!

10/10 Excellent

Juleen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Great location, room and building super clean and modern. Would stay here again if the opportunity arises. Communication was awesome and helpful.
Stayed 2 nights in Aug 2023
Response from Zipstay.com on 1 Sept,2023
Thank you for the compliment to our property and staff communication! We strive to be there for every need a guest may have and glad that was the case for your stay! It was a pleasure to host you and we welcome you back again soon!

10/10 Excellent

Gwynne

Liked: Cleanliness, amenities, property conditions & facilities
The management is very responsive and check in was very easy. Place is clean and has plenty of amenities (hand soap, paper towels, Nespresso pods, shampoo, conditioner, bath gel,). I stayed alone in Unit 2 and it was fine; if there were two people, I would have felt a bit cramped. They do have larger units but I haven't seen them. It was an easy walk to Ralphs Market, Modern Laundry, Santa Barbara Trapeze School, and even Stern's Wharf. I didn't have a car, but there is parking behind the building. I stayed for 13 days and had housekeeping once. I would have liked a toaster and a broom/dust pan to sweep the floor. I would definitely consider Casa Jardin next time I'm in Santa Barbara!
Stayed 13 nights in Aug 2023
Response from Zipstay on 3 Sept,2023
Thank you for taking the time to write this awesome review! We are so happy that you enjoyed all the little extras that we provide to guests to help make it a little more comfortable while you are away from home. Its so nice to hear that you also enjoyed the location and found time to explore the area a bit! It was a pleasure to host you and we hope to have you back again soon! Thanks again!

10/10 Excellent

Deborah

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Zipstay on 29 Aug,2023
Thank you for your review and kind compliments! You are always welcome to stay with us anytime!

10/10 Excellent

Sora

Stayed 2 nights in Aug 2023
Response from Zipstay on 17 Sept,2023
Thank you for 5 out of 5 stars! You are always welcome to stay with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Excellent condition and great location
Stayed 2 nights in Aug 2023
Response from Zipstay on 29 Aug,2023
Thank you for your review and compliments! We are so happy to hear that your stay was excellent and a great location for you! Hurry back to stay anytime!

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Zipstay on 18 Aug,2023
Thank you Deborah for the great review! It was a pleasure to host you and we hope to see you back on your next visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Everything was wonderful. The room was clean, felt new and fresh, and I loved the self-service model for check in. Plenty of parking off the street, and in a nice quiet area of downtown Santa Barbara - walking distance to State Street and Santa Barbara Bowl. I would absolutely stay here again and will recommend to friends/family. One note/suggestion: Make sure to bring your plug for any phone or laptop chargers. There is not a place to plug in a USB cord (at least not that I found).
Stayed 1 night in Aug 2023
Response from Zipstay on 17 Aug,2023
Thank you for this awesome review! We love to hear that our guests are having a great time enjoying the location and that the room was perfect for your needs! It was such a pleasure to host you and we hope to have you and your family back again soon!

4/10 Poor

Tim, Fairfax

Business traveller
Liked: Cleanliness, property conditions & facilities
no lobby, no staff to check you in. You have to figure it out for yourself. Price was misrepresented online. "Hotel fees" were almost as much as the room rate. Would not stay there again.
Stayed 1 night in Aug 2023
Response from Zipstay on 1 Sept,2023
Hello Tim. We are an offsite host and this is presented in our listing. Detailed check in instructions are sent out to guests and have access codes for the unit. We are available to help our guests 24/7 and would have happily helped to make your stay even better. I am sorry about the fees as we have no control over the platform charges. We hope you enjoyed the room and location. It was a pleasure to host you. Thanks again!

8/10 Good

Sandra

Stayed 1 night in Aug 2023
Response from Zipstay on 1 Sept,2023
Thank you for the great review! We hope you had a pleasant time!

10/10 Excellent

Eli

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and updated interior. Very well equipped. Host responded to my questions promptly. Will definitely book again next time we come.
Stayed 3 nights in Aug 2023
Response from ZipStay on 10 Aug,2023
Thanks for your kind review and compliments Eli! It was a pleasure hosting you! Thanks for being our guest and we hope to welcome you back again in the future!