Very comfortable, central, and lovely staff.
South-facing roof terrace for breakfast and open for reading all day. Only tables and chairs, though - not a place to sunbathe. Rooms facing the street can be noisy; mine was at the rear, and had no view - I couldn't even see daylight.
The breakfast was disappointing - cheap white bread for toast, tinned fruit, carton orange juice and gluten-free yoghurt, although warm hard-boiled eggs were nice. Breakfast is served from 7.30 'til 10.00, and charming waitress service. Everyone was very quiet and respectful, mostly reading the papers. Most people seemed happy with the food, I should add.
I had a lovely stay, and could smoke in the room if I wished.
Santa Cruz doesn't attract British tourists - a few Germans, but mostly Spanish, and mostly singles at this hotel. A large single room with a double bed is a luxury. Cold drinks available from reception 24 hours, but no coffee-making facilities, so take a travel kettle if you need to.
Overall, a lovely stay.