INNSiDE by Meliá Tenerife Santa Cruz

Property class: 4

Choose dates to view prices

A poolside bar, a rooftop terrace and dry cleaning/laundry services are just a few of the amenities provided at INNSiDE by Meliá Tenerife Santa Cruz. The on-site Fusion cuisine restaurant, Raza, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with 2 bars and a 24-hour gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is S$149
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Innside, Room

A modern hotel room with a large bed, a desk, and a view of the cityscape through the window.

Innside, Room

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Innside, Room, Balcony

A modern hotel room with a balcony, a bed, a small table, and a view of the cityscape.

Innside, Room, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room (Innside, Connected with Studio)

A modern hotel room with a large bed, a desk, and a chair.

Room (Innside, Connected with Studio)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room (Innside, Connected with Studio 3+2)

A modern hotel room with a large bed, a desk, and a chair.

Room (Innside, Connected with Studio 3+2)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for The Loft

A modern hotel room with a large bed, a small table with a chair, a potted plant, and a balcony with a view of buildings.

The Loft

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio (2+1)

A modern hotel room with a large window, a desk, a chair, and a bed.

Studio (2+1)

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio (XL)

A modern hotel room with a large bed, a bedside table with a telephone, a view of the city through large windows, and a cityscape visible outside.

Studio (XL)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio (XL 2+2)

A modern hotel room with a large bed, a bedside table with a telephone, a view of the city through large windows, and a cityscape visible outside.

Studio (XL 2+2)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio

A modern hotel room with a large window, a desk, a chair, and a bed.

Studio

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
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About the area

Located in Santa Cruz de Tenerife, INNSiDE by Meliá Tenerife Santa Cruz is in the city centre. Cesar Manrique Waterpark and Centro BTT Valles del Oso are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mercado de Nuestra Señora de África and Centro Comercial Meridiano. La Recova Art Center and El Tanque Cultural Space are also worth visiting. Visit our Santa Cruz de Tenerife travel guide
Map
Calle del Pilar 3, Santa Cruz de Tenerife, 38002

What's nearby

  • Museo de Belle Artes
    2 min walk - 0.2 km
  • Guimera Theater
    3 min walk - 0.3 km
  • Garcia Sanabria Park
    5 min walk - 0.5 km
  • Plaza de Espana
    5 min walk - 0.5 km
  • Rambla de Santa Cruz
    8 min walk - 0.8 km

Getting around

  • Chimisay
    21 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    29 min drive

Restaurants

  • Cinco Estrellas
    2 min walk
  • Dareshasu Cocina Filipina y Japonesa
    2 min walk
  • Pianeta Espresso
    1 min walk
  • Pastelería Díaz
    1 min walk
  • La Favola
    2 min walk

About this property

INNSiDE by Meliá Tenerife Santa Cruz

  • Upscale hotel located in Zona Centro
  • A poolside bar, a rooftop terrace and dry cleaning/laundry services are just a few of the amenities provided at INNSiDE by Meliá Tenerife Santa Cruz. The on-site Fusion cuisine restaurant, Raza, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as 2 bars and a 24-hour gym.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), smoke-free property and a lift
    • A 24-hour front desk
  • Room features
  • All 83 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch LCD TVs with satellite channels
    • Wardrobes/cupboards and daily housekeeping

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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 425 reviews
The price is S$184
includes taxes & fees
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Frequently asked questions

Does INNSiDE by Meliá Tenerife Santa Cruz have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:30 AM to 4:30 PM.

How much does it cost to stay at INNSiDE by Meliá Tenerife Santa Cruz?

As of 24 Oct, 2026, prices found for a 1-night stay for 2 adults at INNSiDE by Meliá Tenerife Santa Cruz on 25 Oct, 2026 start from S$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is INNSiDE by Meliá Tenerife Santa Cruz pet-friendly?

Yes, INNSiDE by Meliá Tenerife Santa Cruz allows cats and dogs (limit 1 total). There's a fee of EUR 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at INNSiDE by Meliá Tenerife Santa Cruz?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at INNSiDE by Meliá Tenerife Santa Cruz?

Checkout is at noon.

Where is INNSiDE by Meliá Tenerife Santa Cruz located?

Located in Zona Centro, this hotel is steps away from Museo de Belle Artes, Nuestra Senora del Pilar Parish and San Francisco de Asis Parish. La Recova Art Center and Guimera Theater are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

INNSiDE by Meliá Tenerife Santa Cruz Reviews

9.2

Wonderful

9.8

Cleanliness

9.0

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 80 out of 117 reviews
Rating 8 - Good. 26 out of 117 reviews
Rating 6 - Okay. 8 out of 117 reviews
Rating 4 - Poor. 2 out of 117 reviews
Rating 2 - Terrible. 1 out of 117 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, spacious room and great customer service
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and friendly staff, would stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, one of the best I have seen in my recent travels.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL IS RELATIVELY NEW AND VERY CENTRALLY LOCATED. STAFF IS VERY HELPFUL AND FRIENDLY. ROOMS ARE MODERN AND COMFORTABLE.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located, the rooms were nice and clean! The staff was helpful and I really enjoyed my stay here! Would definitely come back again!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, amenities and location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Nice staff and facilities and location.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
INNside is not a 4-star hotel, maybe 3.5. A 4-star has on site fine dining. The advertised restaurant at the hotel was closed for dinner 3 out of 4 nights we were there. Breakast is an expensive buffet only, which not very accommodating if all you want is toast and a cup of fruit. Staff was friendly and helpful. Location is excellent.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely relaxing modern calm clean room. Lovely big comfortable bed. Lovely kind warm and welcoming staff. Lovely breakfast. Lovely rooftop bar with fabulous views. Lovely location. Overall, lovely!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Would recommend.
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Booked this hotel for the pool and the roof terrace bar, pool closed for repair, bar closed at 13:00 when advertised as open from 12:00 in the rooms, no possibility to get a coffee after breakfast and no locks on the downstairs toilets. Room was lovely, and staff super friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff from reception to the waiters on the roof top bar. We had a short 3 night stay and the hotel was perfectly located for bars, cafes and good restaurants. I can definitely recommend it to any one looking for a city break in Tenerife. Also visit the Tenerife Auditorio….. a fantastic modern iconic building.
The Tenerife Auditorio
Quirky roof top pool
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient location, but no parking.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great front desk staff

Excellent front desk staff. This hotel is lucky to have these people working for them. Hotel is in a great location, steps away from tons of restaurant and shops, When/if I go back to Santa Cruz, I will stay here. Also, rooms are equipped with wireless charging stations for cell phones
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel. Clean and quiet. The only issue is the rooftop pool wasn’t available which I was really looking forward to.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and very clean. I would have liked some more comfortable seating by the rooftop pool
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped in for an overnight on a cycling tour and immediately decided on staying an extra day. The staff is AMAZING! Great service. The room is very comfortable. No extra charges for things like minibar items. Lots of great restaurants and shopping within easy walk. We will be back 😊
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great service and location

The hotel staff were excellent. They helped us with an early check in and checked in on our stay to ensure everything was okay. Loved the roof top terrace area with pool, great vibe for drinks. Wish it was open later. The location is very central with access to everything. Very comfortable hotel rooms and kettle provided (no milk so buy some) and water and soft drinks in the mini fridge. We had a balcony but it doesn’t have furniture, I would upgrade to the loft If budget allows it and you want to use the balcony .
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the center of town close to park and waterfront as well as shopping district. Staff were excellent from front desk, rooms, dining area with wonderful breakfast daily. The dinner restaurant was also excellent and the staff superb. Our rooms, adjoining, were newly appointed and beautifully modern and quiet. The roof top pool, albeit small, is spectacular, hanging out over the city. Lovely roof top bar area is very pleasant as well. I was very happy with overall experience as I selected the hotel and recommended it to multiple members of my family traveling together. From what I know, everyone enjoyed the hotel/location experience. Would certainly stay again.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ideal for the tech savvy traveller but not so good if you don't have a smart phone. Information can only be accessed by QR codes! The rooms were comfortable and well appointed, and the facilities are very good overall. This was our third hotel on our journey around the islands and compared with the other two hotels the staff was less friendly, they were very efficient, just rather business-like. The breakfast was also rather disappointing and not worth €15. Overall, a good place to stay, close to many restaurants and places to visit.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, central location and very good facilities

We enjoyed our stay very much. Room was spacious, clean and modern. It has usb chargers, chromecast and enough plug sockets. Rooftop bar and swimming pool was very convenient and can see views across Tenerife. Considering it was a very central location, noise was almost non existent, windows were clearly new and soundproofing installed very well. Showers were hot, quick and powerful. Shops, bars, transport links are on the door step with a nice park across the road. We paid for breakfast on our last day before our flight and it was plentiful, of good quality and standard. We really enjoyed our stay and will stay again if we ever revisit Tenerife.
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Great rooms, ok service with weird hours

Great rooftop paddling (not swimming) pool. Small but well equipped gym. Strange room service hours (not 24 hr). Hard to find parking further up the street (not on-site) made worse by unfriendly reception staff. Roof access limited to certain hours. Quiet comfortable rooms with great showers and large beds.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the city center of Santa Cruz.There are plenty of restaurants and shops around the corner. All of the hotel staff are very helpful and friendly. The room is big enough and really clean. The bed and the pillows were extreamly comfortable.The TV is very modern and it was really great, that i could watch some different channels, not only on spanish. I had a balcony, but unfortunately couldnt use it, because there was no furniture. It will be nice to have a little chair and a table there. Also it was very loud otside. The breakfast was amasing and there was everything that you need. The big orange mashine was lovely, there were also smoothies, different kinds of fruits, bread, cereals, everything very fresh and delicious. On the roof top there is a lovely bar, where you can have a drink with a view. A have to mention ,that the outdoor pool is not really a pool where you can swimm. It is just a little area full with water and a higlight there ,that brings a fancy atmosphere, but thats it. I dont think that someone will ever go there to swimm. So you have to know this, before you pick up your bathing suit. Otherwise i found the hotel really great and my stay was really pleasant. I recommend it definitely.
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean and large room. Really focused on the little details and a great stay.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean all good
Stayed 3 nights in Apr 2026