Garden
Check availability

Reviews of Harbor Inn

2 out of 5
Harbor Inn
645 Seventh Ave, Santa Cruz, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 320 reviews" "
Rating 8 - Good. 117 out of 320 reviews" "
Rating 6 - Okay. 37 out of 320 reviews" "
Rating 4 - Poor. 14 out of 320 reviews" "
Rating 2 - Terrible. 4 out of 320 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alicia

Liked: Property conditions & facilities
A little dated, but definitely clean, roomy, and comfortable. Accommodating staff as well. I would stay again.
Stayed 3 nights in Apr 2024
Response from Erick on 17 Apr,2024
We appreciate and value your feedback. Thank you!

10/10 Excellent

Jessie

Stayed 2 nights in Mar 2024
Response from Erick on 22 Apr,2024
Thanks for staying with us!

10/10 Excellent

DOWL

Liked: Cleanliness, staff & service, property conditions & facilities
perfect
Stayed 2 nights in Mar 2024
Response from Erick on 26 Mar,2024
Thank you for your feedback!

10/10 Excellent

Celeste

Stayed 2 nights in Feb 2024
Response from Erick on 21 Mar,2024
We appreciate and value your feedback. Thank you!

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be coming back again!
This inn is so charming! Exactly as pictured. You can’t adjust the A/C. But there is a heater. If you get hot flashes, sleeping with the windows open this time of year suffices. Not sure if they have fans. Walking distance to the beach. Pillows and bed were surprisingly comfortable. I have back and neck issues and slept like a baby. Most other motels I’ve stayed at you have to let the water run for forever to heat. But not here! Also, amazing water pressure. Mini fridge with freezer. Microwave and mini coffee maker. Extra towels in the hallway armoire- super convenient. Close to the mall (and target/cvs/Walgreens).
Stayed 2 nights in Oct 2023
Response from Erick on 23 Oct,2023
Thank you! We value and appreciate your feedback. We hope to see you again in the future!

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Central Santa Cruz Motel.
This is a very well kept motel. It is apparent that the owners and staff take great care in thinking of their guests. My room was comfortable and very clean. The entire motel was clean and well cared for as were the small grounds. I will stay there again and recommend to friends. Very affordable.
Side room with microwave, refrigerator, coffee maker, iron and desk. Sunny, airy and welcoming.
Corner of room with convenient table.
I had just gotten up so comfortable bed not made.
Hard to get a good picture of the bathroom. Very clean. Shower comes with shampoo, conditioner and body wash dispenser. Towels were thick and cozy.
Stayed 2 nights in Oct 2023
Response from Erick on 23 Oct,2023
Thank you! We value and appreciate your feedback. We hope to see you again in the future!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and within 15-20 min walking distance to beaches and harbor.
Stayed 1 night in Apr 2023
Response from Erick on 23 Apr,2023
Thank you for your feedback!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay. Limited amenities.
Stayed 4 nights in Apr 2023
Response from Erick on 21 Apr,2023
We appreciate and value your feedback. Thank you!

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Erick on 8 May,2023
Thank you for your feedback!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t pass this place up
Great stay very clean cute and neat Will book again soon Loved self check in
Stayed 1 night in Apr 2023
Response from Erick on 11 Apr,2023
Thank you! We value and appreciate your feedback. We hope to see you again in the future!

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the furniture and room contents were rustic and gently worn like the city of Santa Cruz.
Stayed 2 nights in Mar 2023
Response from Erick on 4 Apr,2023
Thank you! We value and appreciate your feedback. We hope to see you again in the future!

10/10 Excellent

sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything.
Stayed 2 nights in Feb 2023
Response from Erick on 7 Mar,2023
Thank you! We value and appreciate your feedback. We hope to see you again in the future!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Great location.
Stayed 1 night in Jan 2023
Response from Erick on 28 Jan,2023
Thanks for staying with us!

6/10 Okay

Carla

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2022
Response from Erick on 4 Apr,2023
Thanks for staying with us!

4/10 Poor

Amy

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bed was incredibly uncomfortable. The service was non existent

10/10 Excellent

Rezianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely would stay here again and recommend this quiet little place to my family and friends. It’s near everything! I will just comment on the lack of lighting on the “Harbour Inn” sign. I wish it was brighter so it’s easier to find. Other than that, I really liked the accommodations
Stayed 5 nights in Oct 2022
Response from Erick on 2 Nov,2022
Thank you! We value and appreciate your feedback. We hope to see you again in the future!

8/10 Good

Rachel

Liked: Staff & service
This was a comfortable place to stay and was close to many attractions. It was a bit dated and could use a good deep clean. Overall it was a good value, and I would stay here again.
Stayed 2 nights in Oct 2022
Response from Erick on 26 Oct,2022
Thanks for staying with us!

8/10 Good

Simona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, 10 min walk from the harbor and the beach. Sheets and towels smelled like fresh clean laundry. Responded promptly to my call. Easy check in and check out. Good value
Stayed 1 night in Oct 2022
Response from Erick on 19 Oct,2022
Thank you! We value and appreciate your feedback. We hope to see you again in the future!

10/10 Excellent

Cheryl

Stayed 5 nights in Jan 2022

6/10 Okay

Elaine, Oregon City

Disliked: Cleanliness, staff & service
This is not your traditional motel room. It was clean and adequate, with interesting old bits of furniture. but amenities were sparse. The dispenser for shampoo and shower gel barely delivered a drop. Internet connection rarely worked. A noisy business next door was not very pleasant. I would look further next time in town.
Stayed 2 nights in Apr 2022

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay here again
Room was a cute little beachy type place with an old school feel. Clean and comfortable. Parking was convenient - right out front. Would definitely stay here again!
Stayed 2 nights in Apr 2022
Response from Erick on 24 Apr,2022
Thank you! We value and appreciate your feedback. We hope to see you again in the future!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location with free parking
Very good location, free parking, comfy beds, good coffee for the coffee maker. Noise from the next unit and the road were a bit louder than expected. The blinds were missing slots and the lights from the outside were bright. If you are used to sleeping with lights on and can sleep through noises, this is a good place for you.
Stayed 2 nights in Apr 2022
Response from Erick on 24 Apr,2022
Thanks for staying with us!

10/10 Excellent

Sheldon

Liked: Staff & service, amenities, property conditions & facilities
People that work there particularly check in person Nice grounds Room was good with view of roses Classy place very reasonable on weekdays I like the area
Stayed 1 night in Apr 2022
Response from Erick on 13 Apr,2022
We appreciate and value your feedback. Thank you!

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very cozy & loved that it was walking distance to the beach
Stayed 2 nights in Apr 2022
Response from Erick on 13 Apr,2022
Thank you! We value and appreciate your feedback. We hope to see you again in the future!

10/10 Excellent

Ronan

Stayed 1 night in Apr 2022
Response from Erick on 13 Apr,2022
Thanks for staying with us!

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room and clean. The staff were friendly and helpful. It was a little noisy from the traffic outside but that seemed to ease up as the hour got later. I would definitely stay here again.
Stayed 1 night in Mar 2022
Response from Erick on 30 Mar,2022
We appreciate and value your feedback. Thank you!

10/10 Excellent

Carri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Erick on 30 Mar,2022
Thanks for staying with us!

8/10 Good

mike

Liked: Cleanliness, property conditions & facilities
Convenient location walking distance to the Harbor Cafe (great breakfast!) and close to Boardwalk and Capitola Village. Motel itself is older but clean and comfortable, with plenty of parking.
Stayed 2 nights in Mar 2022
Response from Erick on 9 Mar,2022
We appreciate and value your feedback. Thank you!

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem!
This place is a hidden gem. Off the beaten path and in a quieter residential neighborhood but close enough to walk to breakfast at the Harbor Cafe ( 1 block away) and to the harbor and beach (about 4 blocks away). The room was so quaint it was like being in a cottage and it had everything we needed including a fridge, coffee maker, and microwave. Bed was very comfortable. I appreciated that we didnt need to check in or out with anyone, all the details about where to pick up keys were provided via email before we got there. No "frills" here as there is no pool, jacuzzi, continental breakfast, etc. but I would 100% recommend staying here over a noisy chain hotel.
Stayed 2 nights in Feb 2022
Response from Erick on 9 Mar,2022
Thank you for the kind review!

4/10 Poor

Michael

Stayed 2 nights in Feb 2022
Response from Erick on 2 Mar,2022
Hello, thank you for taking time the time to share your feedback with us.

8/10 Good

Hellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022
Response from Erick on 2 Mar,2022
Thanks for staying with us!

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Erick on 2 Mar,2022
We appreciate and value your feedback. Thank you!

10/10 Excellent

A. Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, quiet and convenient
Stayed 3 nights in Feb 2022
Response from Erick on 23 Feb,2022
Thanks for staying with us!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Erick on 17 Feb,2022
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This was the second time I stayed at Harbor Inn. Again I found it very convenient and comfortable and quiet. Although there are covid restrictions, they have found a way that is very workable for no contact check in. I will plan to stay there again.
Stayed 2 nights in Jan 2022
Response from Erick on 3 Feb,2022
We appreciate and value your feedback. Thank you!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay at Harbor Inn
Had a very relaxing and comfortable stay at Harbor Inn! My room was cozy but had enough room for me to work (thank you for the desk corner), the bed was comfortable, contact-less check in was very easy and convenient.
Stayed 3 nights in Jan 2022
Response from Erick on 20 Jan,2022
We appreciate and value your feedback. Thank you!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Erick on 20 Jan,2022
Thank you for your feedback!

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Would have preferred a room away from the lobby and street.
Stayed 2 nights in Dec 2021
Response from Erick on 20 Jan,2022
Thanks for staying with us!

8/10 Good

Luisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was pretty much as we expected, and that was fine. I have only 2 issues, one very slight, the other not so slight. The noise of the other occupants was a small distraction trying to sleep and one which the hotel can do little about. That said, the bed matress was EXTREMELY soft. This may not be a problem for most guests that sleep on their backs, but I sleep on my stomach and a soft means a fairly sleepless night.
Stayed 2 nights in Nov 2021
Response from Erick on 11 Dec,2021
We appreciate and value your feedback. Thank you!

4/10 Poor

fernando

Stayed 2 nights in Nov 2021
Response from Erick on 11 Dec,2021
Thank you for your feedback!

10/10 Excellent

Susana

Stayed 2 nights in Nov 2021

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Erick on 5 Nov,2021
We appreciate and value your feedback. Thank you!

4/10 Poor

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place had a musty smell. Water from heavy rain leaked in thru closed window in the bathroom.
Stayed 1 night in Oct 2021
Response from Erick on 27 Oct,2021
Hello, Thank you for taking time the time to share your feedback with us. We will look into the concerns you addressed.

10/10 Excellent

Manuel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Erick on 27 Oct,2021
Thank you for your feedback!

10/10 Excellent

Maria Anita

Stayed 2 nights in Oct 2021
Response from Erick on 27 Oct,2021
Thank you for your feedback!

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful, clean, conveniently located property. We would definitely stay there agian.
Stayed 2 nights in Oct 2021
Response from Erick on 27 Oct,2021
We appreciate and value your feedback. Thank you!

6/10 Okay

Oxana

Liked: Cleanliness, staff & service
Small hotel with clean rooms and very nice staff. However, the hotel faces a very noisy street with lots of traffic on one side and a noisy PG&E station on the other side. Close to the beach and downtown. Earplugs and a cover mask to block street light are essential for a good night sleep.
Stayed 2 nights in Oct 2021
Response from Erick on 27 Oct,2021
We appreciate and value your feedback. Thank you!

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 1 night in Oct 2021
Response from Erick on 10 Oct,2021
Thanks for staying with us!