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Santa Cruz Boutique Hotel

3.0 star property
Hotel in Santa Cruz with free breakfast and 24-hour front desk

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Photo gallery for Santa Cruz Boutique Hotel

View from property
View from property
In-room safe, free WiFi
Reception
Beach/ocean view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier Suite, Balcony

In-room safe, free WiFi

Premier Suite, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Balcony, Sea View

In-room safe, free WiFi

Superior Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Partial Sea View

In-room safe, free WiFi

Standard Double Room, Partial Sea View

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

In-room safe, free WiFi

Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Balcony, Sea View

In-room safe, free WiFi

Standard Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
22 Rua da Praia, Santa Cruz, 9100-015

What's nearby

  • Palmeiras Beach - 1 min walk - 0.0 km
  • Machico Beach - 6 min drive - 6.1 km
  • Reis Magos Beach - 7 min drive - 7.2 km
  • Madeira Botanical Garden - 14 min drive - 14.8 km
  • Funchal Farmers Market - 15 min drive - 15.5 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 3 min drive

Restaurants

  • ‪Cockpit Restaurant Bar - ‬6 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Pizza Hut - ‬6 min drive
  • ‪Alameda - ‬1 min walk
  • ‪Doce Satisfação - Padaria e Pastelaria, Unipessoal - ‬1 min walk

About this property

Santa Cruz Boutique Hotel

Property highlights
Santa Cruz Boutique Hotel provides a free breakfast buffet and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Luggage storage, a 24-hour front desk and tour/ticket information
  • A reception hall and a front desk safe
Room features
All guest rooms at Santa Cruz Boutique Hotel include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges and daily housekeeping

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Santa Cruz Boutique
Santa Cruz Hotel Santa Cruz
Santa Cruz Boutique Hotel Hotel
Santa Cruz Boutique Hotel Santa Cruz
Santa Cruz Boutique Hotel Hotel Santa Cruz

Frequently asked questions

Is Santa Cruz Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Cruz Boutique Hotel?

This hotel doesn't offer parking.

What time is check-in at Santa Cruz Boutique Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Santa Cruz Boutique Hotel?

Checkout is at noon.

Where is Santa Cruz Boutique Hotel located?

Situated near the beach, this hotel is steps from Palmeiras Beach and within 6 mi (10 km) of Santo da Serra Golf Club and Machico Beach. Quinta Da Junta and Santo da Serra Market are also within 6 miles (10 km).

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Santa Cruz Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 63 reviews
Rating 8 - Good. 12 out of 63 reviews
Rating 6 - Okay. 1 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ce qui est unique : que l'hôtel mette la clé sous la porte et que nous soyons pas prévenu ce qui fait qu'à l'arrivée nous avons eu une désagréable surprise
Stayed 7 nights in May 2019

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give the Boutique hotel the boot!

On the night of our arrival for a one-night stay the hotel was closed for refurbishment. We had not been told in advance, and had a frantic search for alternative accommodation. The Boutique Hotel has to date not replied to our e-mail, so we are currently out of pocket.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Schlechtes Management und ungeschultes Personal! Uns wurde trotz Bezahlung bei Expedia das Zimmer ein zweites Mal berechnet. Da bei der morgendlichen Abreise nur der sehr schlecht Englisch sprechende Nachtportier da war, haben wir das Zimmer ein zweites Mal bezahlt. Leider ist das Management innerhalb drei Wochen nicht in der Lage die Doppelzahlung zu verifizieren und das zuviel gezahlte Geld zurückzuzahlen.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely bright room. Lovely bathroom, towels and bed linen. Friendly helpful staff. Good breakfasts, excellent service. Shame that dinner was not offered in the evenings. This service seems to have been ceased for some reason, nobody could give us a reason. Our trip and stay here was very pleasant.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All superb ,very clean ,would recommend this hotel to anyone, great place to visit.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a place near the airport for my last night on Madeira and this was ideal. Good sized room with a good breakfast included. Worth noting that at this time of the year the restaurant is only open for breakfast. Lots of places to eat nearby though.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage, super Zimmer, perfekte Aussicht beim Frühstück, unkompliziert
Stayed 2 nights in Feb 2019

6/10 Okay

John

Double Charge Error Not Refunded by Hotel

I responded to your initial request for feedback two days ago. Did you get my email? This hotel charged me for the stay even though I had prepaid with you. This means that I have double paid. Despite my request to the hotel for reimbursement, they were unwilling to do so at the time we checked out. Please will you contact the hotel to ask them to refund my money?
Stayed 1 night in Mar 2019

10/10 Excellent

Blazej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel..clean..helpful staff..Good breakfast
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included. Location easy to find. Nothing to dislike
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes kleines Hotel, zentral gelegen, trotz Einflugschneiße kaum Probleme, nachts absolut ruig.....
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência a repetir

Cama king muito confortável, vista espetacular. Muito bom pequeno almoço. Ficou a faltar cortina/blackout na janela lateral do quarto. De resto tudo impecável.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Peter, Bracebridge, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view at a very reasonable price. Great breakfast, helpfull staff, comfortable and clean.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a holiday, restaurant was so good for food and drink.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
belle chambre avec vue sur la mer, cependant bruyant cette nuit-la
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Zimmer, wunderbares Morgen buffet, nettes Pesonal, super lage
Stayed 1 night in Nov 2018

10/10 Excellent

Bob, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, spacious and clean hotel. Very friendly staff. Area is in a perfect place with everything around you. Would stay there again
Stayed 4 nights in Nov 2018

8/10 Good

Laura, Grand Junction

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for catching an early flight from the airport. It’s quiet and clean.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel en tous points parfait.une bonne position.tout a proximité.
Stayed 14 nights in Oct 2018

10/10 Excellent

J, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. We spent two nights here following a week in Funchal at a large resort. A very clean comfortable room, good breakfast included All the staff were friendly and very helpful. Tea/coffee facilities in the room would have made it perfect. The village has a pleasant atmosphere and a number of bars and restaurants that offer excellent quality food far cheaper than Funchal.
Stayed 2 nights in Oct 2018