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Santa Cruz Village Hotel

4.0 star property
Family-friendly hotel with fitness centre and spa services

Choose dates to view prices

You can look forward to a poolside bar, a terrace and a coffee shop/cafe at Santa Cruz Village Hotel. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, Loural, offers breakfast, lunch, dinner and happy hour. In addition to a garden and an arcade/games room, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

In-room safe, desk, soundproofing, free cots/infant beds

Standard Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Satellite channels
Desk
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, soundproofing, free cots/infant beds

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Satellite channels
Desk
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, soundproofing, free cots/infant beds

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Satellite channels
Desk
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
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About the area

Map
Rua do Bom Jesus, n°22, Santa Cruz, 9100-152

What's nearby

  • Palmeiras Beach - 5 min walk - 0.5 km
  • Machico Beach - 6 min drive - 6.5 km
  • Reis Magos Beach - 8 min drive - 8.0 km
  • Madeira Botanical Garden - 14 min drive - 15.5 km
  • Funchal Farmers Market - 15 min drive - 16.7 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 3 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Bites & Beer By Coral - ‬7 min drive
  • ‪Quiosque Buondi - ‬4 min drive
  • ‪Cockpit Restaurant Bar - ‬7 min drive
  • ‪Pizza Hut - ‬7 min drive

About this property

Santa Cruz Village Hotel

Upscale family-friendly hotel near the airport
Take advantage of a poolside bar, a terrace and a coffee shop/cafe at Santa Cruz Village Hotel. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, Loural, offers breakfast, lunch, dinner and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Books, ATM/banking services and a lift
  • Guest reviews say great things about the first-rate property condition
Room features
All guest rooms at Santa Cruz Village Hotel feature perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Balconies, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Engenho
  • Loural

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Books
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 10 per room (one-way)
  • In-room safe fee: EUR 1.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Hotel Santa Catarina Santa Cruz
Santa Catarina Hotel
Santa Catarina Santa Cruz
Santa Cruz Village
Santa Cruz Village Hotel Hotel
Santa Cruz Village Hotel Santa Cruz
Santa Cruz Village Hotel Hotel Santa Cruz

Frequently asked questions

Does Santa Cruz Village Hotel have a pool?

Yes, this property has an outdoor pool.

Is Santa Cruz Village Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Cruz Village Hotel?

Self-parking is free at this property.

What time is check-in at Santa Cruz Village Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Santa Cruz Village Hotel?

Checkout is at noon.

Does Santa Cruz Village Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 10 per room applies.

Where is Santa Cruz Village Hotel located?

This family-friendly Santa Cruz hotel is located near the airport, within 1 mi (2 km) of Palmeiras Beach and Aquaparque Madeira. Santo da Serra Golf Club is 3 mi (4.8 km) away.

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Santa Cruz Village Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 101 reviews
Rating 8 - Good. 28 out of 101 reviews
Rating 6 - Okay. 4 out of 101 reviews
Rating 4 - Poor. 0 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything from the room to all the staff
Stayed 4 nights in Feb 2024

10/10 Excellent

Rebecca Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weeks stay. Breakfast was large and lots of choice. Staff very friendly and helpful. The hotel was very clean. There was a bus stop one minute away to get to the city or other areas and very efficient and reasonable. They run quite late. there is an express bus to Funchal that misses all the little stops that is worth knowing about as it's only 20 minutes. Pool was clean, although not heated so couldn't utilise it as much as I had hoped to, although I imagine most of the year it's not needed. Great views of the planes too. Would highly recommend.
Stayed 7 nights in Feb 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Dec 2023

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Apenas fiquei por tres dias mas adorei. Toda a staff foi adoravel
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service

Beste keuze nabij luchthaven

Op 5 min met taxi tot luchthaven. Ondanks ligging toch rustig in kamer. Zeer gezellig dorpje om avond voor terugvlucht rond te lopen / te dineren. Kamer ok, matras wel redelijk slecht. Om 5am werd nog lekker ontbijt voorzien, top gedaan.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Santa Cuz Village

O Hotel está bem localizado numa bonita vila e está bem arranjado, no entanto, há detalhes importantes em falha como p.e. os quartos não terem cofre, mini frigorífico nem máquina de café o que é tipico em hoteis de 4 estrelas. Outro aspeto que considero uma falha também é o serviço e variedade do pequeno almoço. Contudo o staff era simpático e o hotel é moderno.
Stayed 4 nights in Mar 2023

10/10 Excellent

Bertin

Liked: Cleanliness, staff & service, property conditions & facilities
Près de tout
Stayed 2 nights in Mar 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the local amenities and transport. Hotel was lovely and clean and the hotel library had a beautiful cave with plants. The coffee was awful but there was a nice cafe next door
Stayed 7 nights in Feb 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and Convenient Hotel

Very convenient for the airport, good breakfast. Easy walk into town which was pretty quiet.
Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the money and very convenient to the airport. Enjoyed the included breakfast too.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location in a lovely village. Not necessary, but would have liked to have a small fridge and kettle in the room. Staff super friendly and helpful.
Stayed 2 nights in Feb 2023

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait bon rapport qualité prix

J’ai adorée mon séjour , bien situé près de l’aéroport Service client parfait
Stayed 1 night in Feb 2023

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé à pieds des restaurants et de la mer.
Stayed 1 night in Nov 2022

10/10 Excellent

jean paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon plan pour les arrivées et départs de madère Hôtel très propre chambre spacieuse
Stayed 1 night in Sep 2022

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Nous sommes arrivés à l'hôtel à pieds après 20 minutes de marche en pleine nuit mais le personnel était top. Chambre de belle taille, propre, confortable. Piscine fraîche mais agréable, qui aurait besoin de quelques coups d'épuisette. Le petit déjeuner est juste parfait ! Nous sommes partis tôt le matin, 8€ de taxi jusqu'à l'aéroport, commandé très gentiment par l'accueil. Je recommande
Stayed 1 night in Jun 2022

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Très bon hôtel. Excellent rapport qualité /prix. Très grande chambre très confortable, très propre. Personnel aimable et efficace. Très bon petit déjeuner. Très proche de l’aéroport, très pratique. A conseiller
Stayed 1 night in May 2022

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and clean, close to airport

Great for an overnight stay near the airport.
Stayed 1 night in Feb 2022

8/10 Good

Megan, Telford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good location for exploring the island by car.
Stayed 4 nights in Dec 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia village hotel sta cruz

Hotel moderno com boa relação preço qualidade. Pequeno almoço simples mas com o essencial. Recomendo.
Stayed 2 nights in Oct 2021

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha

Estadia excelente: já conhecíamos o hotel e retornamos sempre para lá pois além das instalações serem ótimas o atendimento é excelente! Equipe está de parabéns. Todos muito atenciosos
Stayed 9 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mais un peu chère

Bien, dommage piscine petite et proche de la route, l'aéroport n'est pas gênant
Stayed 2 nights in Jul 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien site proche du Centre de village.
Stayed 1 night in Jun 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Really great staff, great location, quite a nice location. They even provided a very-early breakfast for an early flight and took care to receive our luggage after the airline lost it.
Stayed 1 night in May 2021

8/10 Good

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Arrivée tardive et départ matinal. Bon rapport qualité prix. L’hôtel est situé sous le viaduc qui relie l’aéroport à la ville. En journée c’est peut être dérangeant.
Stayed 1 night in May 2021

8/10 Good

debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom serviço!

Funcionários muito prestáveis! Ótumas panquecas!
Stayed 1 night in May 2021