Santa Cruz Holidays

Great location, good staff and ckean rooms.

Very nice properties,

This is an older hotel with limited amenities. If you are looking for a decently priced hotel with basic amenities and basic breakfast then this it. Older room, with good bed, well functioning A/C, they have a refrigerator and complimentary 2 bottles of water and stocked mini bar. The bathroom also is older and when you shower, the water will not drain quick. I stayed in room 201. The staff at front desk and bell person are nice. The staff at breakfast are not really customer focused. Even though I booked the room for 2 people and paid for 2, they will only serve me 1 complimentary breakfast, I said I’ll pay for it to order additional protein and they didn’t understand. I want what I want. They only wanted to serve me one plated breakfast. It didn’t come with fruit or juice though I’d gladly pay, I just want to be served. In the end they served me but had to explain, I was there not to get anything for free but would love to be served the breakfast I want not the limited complimentary breakfast they want to give me. They should be open to serve even if it meant charging extra. Other than that I had a good stay.

Picasso Boutique Serviced Residences is a basic hotel in a central location. Place is clean but furnishings are dated and need replacing. The bedsheets are clean but shows age with yellowed white hues. Bed is comfy enough. Glass balcony doors do a very poor job of insulating the room from outside noise..Rooms are spacious. The bathroom rainshower has really excellent water pressure and seemingly unlimited heated water. Staff are friendly enough and are very meticulous with safety. There are lots of small shops and restaurants around that allows for authemtic local experiences.

The breakfast was good. Plenty of healthy choices.