2 outdoor pools
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Reviews of Hotel Palmarena Plaza

3.5 out of 5
Hotel Palmarena Plaza
Calle 19 No. 1B-63, Rodadero, Santa Marta

Reviews

4.0
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 4 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

6.0/10

Cleanliness

5.2/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

diana

Business traveller
Disliked: Staff & service, property conditions & facilities
Vieja, fea y con muchas condiciones para una prioridad tan fea.
Stayed 4 nights in May 2023

6/10 Okay

Cesar, New York City

Room for improvement
The hotel stay was decent, but not great or outstanding. It provided basic comforts but expected a little more. The WiFi connection was horrible and pretty much inexistent which was frustrating. The surrounding are was nice and close to the beach.

4/10 Poor

Jim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Palmarena
No hot water, hard to get Internet and the hotel is in Rodadero and not Santa Marta. We had a suite with 3 single beds and another room with a queen bed plus a living room with tv and couches. The bedrooms were air conditioned but the living room was not. There is also no elevator but the porter will take your luggage upstairs. Pool was ok. It's not on the beach but the public beach is a block away. Decent breakfast. Service people were very nice and we managed ok but overpriced for the amenities. Getting the kids clean without hot water was not easy. There is a modern air conditioned mall close by about 10 min walk (top notch by any country's standards) and plenty of local restaurants, 24 hr drug stores and at least 3 supermarkets. Overall we felt safe in the neighbourhood at all hours.

4/10 Poor

David

Stayed 1 night in Feb 2022

4/10 Poor

Pablo

Disliked: Cleanliness, property conditions & facilities
Hotel comodo
Estuvimos tranquilos y disfrutamos de la piscina

4/10 Poor

Stefan

Disliked: Staff & service, property conditions & facilities
Dålig wifi och ingen hiss. Kallvatten i dålig dusch. Katastrofal service.