Santa Rosa Holiday Rentals

"The room smelled strongly like mildew. Pool closed too early at 8 and was dirty. Buffet had flies. Beach was full of merchants, some offering drugs for sale.."

"Pools were great. Resort was clean"

"Overall we had a wonderful stay. I feel with a few improvements this place could be a lot better. At check-in staff did not give information on dinning options or times, where to get pool/ beach towels, themes or activities that went on throughout the week, and how to get around property. Rooms and property were very clean, but outdated and worn down. Most of the staff were friendly, but you definitely received better service if you tipped money especially at the start of service (poolside and dinning). Our housekeeper for the week left a note on our last night, kindly asking for a tip. Our two daughters went for dinner, the waiter asked them for a tip. The app where you make reservations for restaurants and shuttle, was slightly misleading with fine print of charges for dinning at the restaurant. When you reserve a time for the shuttle there is a “ I have read and accept terms and conditions” button you have to select before you can reserve, but not for the dinning where you will be charged. The “i have read and agree to terms.” should be both places for shuttle and dinner reservations. Sushi was really good. Buffet could be better. I loved the beachfront and swimmable ocean. "

"We enjoyed our stay as a family with a 5 year old and a 5month old. The kid pool area is really enjoyable for the kids. The rooms are clean and everyone was super friendly. "

"The pool is old and needs to be upgraded. The pool furniture is old and needs to be repaired or replaced or something more modern."

"Amazing resort. Wonderful restaurants. Very friendly and attentive staff! Will return again!"

"Staff is the nicest!"

"The front lobby area is a let down compared to the rest of the property. It feels chaotic, however the service is excellent. We loved the beach area the most. Some of the people were getting over served at the poolside swim up bar. It became so loud we could hear them at the beach. It was spring break timeframe. The servers at every meal were excellent. The food was very good. We would stay again. "

"This property was perfect condition with prior ownership. Now that Hilton owns it you can tell that it's deteriorating and the quality overall has gone down including service. "