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Reviews of La Quinta Inn & Suites by Wyndham Santa Rosa

2.5 out of 5
La Quinta Inn & Suites by Wyndham Santa Rosa
2277 Historic Route 66, (Will Rogers Dr), Santa Rosa, NM

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1005 reviews" "
Rating 8 - Good. 258 out of 1005 reviews" "
Rating 6 - Okay. 86 out of 1005 reviews" "
Rating 4 - Poor. 40 out of 1005 reviews" "
Rating 2 - Terrible. 30 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 1 night in May 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in May 2024

2/10 Terrible

BALAZS

Travelled with family
Disliked: Cleanliness, staff & service, amenities
dirty, noisy, Staff & service terrible! I don't recommend this hotel!!!!
Stayed 1 night in May 2024
Response from Management on 15 May,2024
Thank you for your 1/5 rating.

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the newest and nicest La Quinta we have stay at in a long time.
Stayed 1 night in May 2024
Response from Management on 14 May,2024
Thank you for taking time to tell us about your pleasant experience fith us at La Quinta in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

2/10 Terrible

Heidi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on 14 May,2024
Thank you for your 1 point rating.

10/10 Excellent

judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and facility very clean. The only thing that bothered us was a little noise from upstairs but not bad.
Stayed 1 night in May 2024
Response from Management on 13 May,2024
Thank you for your 5/5 rating. We look forward to your next visit.

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Great!
Stayed 2 nights in May 2024
Response from management on 12 May,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Jeremiahkay, Houston

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to the highway, very convenient. Staff are professional and friendly. Our room was clean, no complaints. Quiet area so we were able to get a good night's sleep. Being so close to the highway, it was quiet inside our room. Bed is comfortable. Bathroom is clean. Love that they sell postcards and postcard stamps AND there's a mail slot for the outgoing postcards. Love that. I traveled with my husband.
Stayed 1 night in May 2024
Response from management on 12 May,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

8/10 Good

James, Santee

Travelled with partner
Liked: Staff & service
Nothing out of the ordinary.
Stayed 1 night in May 2024
Response from management on 12 May,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 4/5 rating and we look forward to your next visit.

10/10 Excellent

Kingsford

Liked: Cleanliness, property conditions & facilities
Clean rooms
Stayed 1 night in May 2024
Response from Management on 8 May,2024
Thank you for your 5/5 rating. We look forward to your next visit.

10/10 Excellent

Jeffrey, Toledo

Liked: Cleanliness, staff & service, property conditions & facilities
Very near I-40 and pet-friendly.
Stayed 1 night in May 2024
Response from management on 8 May,2024
Thank you for your 5/5 rating. We look forward to your next visit.

8/10 Good

William

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious handicap accessible room. The entire hotel is updated and in excellent condition.
Stayed 1 night in May 2024
Response from Management on 7 May,2024
Thank you for choosing La Quinta in Santa Rosa, N.M. We appreciate your 4/5 rating and we look forward to your next visit.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 8 May,2024
Thank you for your 5/5 rating. We look forward to your next visit.

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks…..great as usual
Stayed 1 night in May 2024
Response from Management on 6 May,2024
Thank you for choosing La Quinta Inn and Suits in Santa Rosa, N.M. We appreciate your 4/5 rating and we look forward to your next visit.

10/10 Excellent

Tami

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice, clean place to stay.
Stayed 1 night in May 2024
Response from Management on 6 May,2024
Thank you for choosing La Quinta Inn and Suits in Santa Rosa, N.M. We appreciate your 4/5 rating and we look forward to your next visit.

8/10 Good

Alan, mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 6 May,2024
Thank you for choosing La Quinta Inn and Suits in Santa Rosa, N.M. We appreciate your 4/5 rating and we look forward to your next visit.

8/10 Good

Helga

Floor was very dirty
Stayed 1 night in May 2024
Response from Management on 5 May,2024
Thank you for choosing La Quinta in Santa Rosa, N.M. We appreciate your 4/5 rating and we look forward to your next visit.

10/10 Excellent

Marlo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk check in was easy and the clerk was friendly. Room was clean and comfortable. I would recommend this property on your trip to Santa Rosa
Stayed 1 night in Apr 2024
Response from Management on 5 May,2024
Thank you for choosing La Quinta in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Gerald

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 1 night in May 2024
Response from Management on 5 May,2024
Thank you for choosing La Quinta in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Appeared to be updated. Was clean and comfortable. Plenty of lighting.
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 2 May,2024
Thank you fo ryour 5/5 rating

10/10 Excellent

DEAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Great value. Even a full breakfast - eggs, sausage, and hash browns - a nice touch, but not very tasty. A better cook perhaps? I would stay here again!
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 29 Apr,2024
Thank you for your 5/5 rating

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient to Route 40. The breakfast was not great.
Stayed 1 night in Apr 2024
Response from Mike Salazar Manager on 23 Apr,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 3/5 rating and we look forward to your next visit.

6/10 Okay

Stephanie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average for LaQuinta. Good breakfast, staff on hand keeping everything stocked.
Stayed 1 night in Apr 2024
Response from Mike Salazar Manager on 23 Apr,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 3/5 rating and we look forward to your next visit.

10/10 Excellent

MaryAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ice bucket in room. No hotel information in the room
Stayed 1 night in Apr 2024
Response from Michael Salazar-- Manager on 22 Apr,2024
Thank you for choosing La Quinta in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and supportive staff helped make our stay very pleasant after a long day of driving.
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 22 Apr,2024
Thank you for choosing La Quinta in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

8/10 Good

Linda, West Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient for our travel needs.
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 21 Apr,2024
Thank you for taking time to tell us about your pleasant experience with us at La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 4/5 rating and we look forward to your next visit.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 21 Apr,2024
Thank you for taking time to tell us about your pleasant experience with us at La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Lola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel with easy access off the highway. Friendly staff. Happy with our stay.
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 17 Apr,2024
Thank you for choosing La Quinta in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Douglas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located right off the hi-way. very nice
Stayed 1 night in Apr 2024
Response from Michael Salazar-- Manager on 17 Apr,2024
Thank you for choosing La Quinta in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Kathy

Travelled with pets, Travelled with partner
Liked: Cleanliness
Great service!
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 16 Apr,2024
Thank you for choosing La Quinta in Santa Rosa. We appreciate your 5/5 rating and we look forward to your next visit.

4/10 Poor

Danette

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service
Staff not very friendly. We had to ask for a different room because of a noisy dog next door, who later lunged at my husband and snarled. We have a dog also and we aren’t against dogs unless they are aggressive. They switched our room quickly, but the new room didn’t have a bathtub, like the one we reserved.
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 14 Apr,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 2/5 rating and we look forward to your next visit.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and beautiful surroundings
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 14 Apr,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 4/5 rating and we look forward to your next visit.

10/10 Excellent

Willene

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well taken care of . I think they could do a better job with and item on breakfast like make reg eggs instead of the powedered ones they serve .other than than everything was great
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 14 Apr,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff, and hot breakfast was awesome.
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 14 Apr,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities
Extremely pleasant. One of out better hotel experiences.
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 14 Apr,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Robert

Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 29 Apr,2024
Thank you for your 5/5 rating.

10/10 Excellent

Annelyn

Stayed 1 night in Apr 2024
Response from Mike Salazar Manager on 23 Apr,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
Checked in. Was directed to park at the end of the lot as our room was close to the end. Key card did not let us in. Another couple leaving said their card did not work either. Our room was not close to the end, but just down from the checkin. Our card did not work to let us in the room. Back to checkin. First employee coded card for a different room! Ready for a shower. Two conditioners and no shampoo. Had requested a room on the top floor. On the 1st floor. Alreading hearing footsteps above us. Will see how the night goes, but so far way less than whst we would expect.
Stayed 1 night in Apr 2024
Response from Mike Salazar-- Manager on 2 Apr,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 3/5 rating and we look forward to your next visit. I apologize for any inconvenience due to the room access keys.

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Mike Salazar-- Manager on 4 Apr,2024
Thank you for choosing La Quinta in Santa Rosa, N.M. We appreciate your 4/5 rating and we look forward to your next visit.

4/10 Poor

Anthony

Travelled with pets
Disliked: Property conditions & facilities
I wanted to love this hotel I generally like La Quinta as a whole however, the building seemed to be made of paper. I could hear every footstep in the room above me. I could hear every word of every conversation in the halls, annd room next to me. The staff was nice. The room is clean the dog area was very small however it was grass, which is a big perk in New Mexico where normally it’s just gravel. Not much in the way of distractions outside of the hotel. Few places to eat or find entertainment
Stayed 1 night in Mar 2024
Response from Michael Salazar-- Manager on 2 Apr,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 2/5 rating and we look forward to your next visit. I do apologize for the noise issues.

8/10 Good

Sarah

Travelled with pets, Travelled with group
Liked: Cleanliness, property conditions & facilities
It was clean and nice and I love the fact that it is pet friendly. It’s nice that there is breakfast available too.
Stayed 1 night in Mar 2024
Response from Mike Salazar-- Manager on 31 Mar,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 4/5 rating and se look forward to your next visit.

10/10 Excellent

LAP

Travelled with family
Like this place.
Stayed 1 night in Mar 2024
Response from Michael Salazar-- Manager on 31 Mar,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 5/5 rating and se look forward to your next visit.

8/10 Good

Jane, Lees Summit

Liked: Cleanliness, property conditions & facilities
Our stay was nice however I was charged for 2 nights and We only stayed one so I am going to call them now.
Stayed 1 night in Mar 2024
Response from Mike Salazar-- Manager on 27 Mar,2024
Thank you for your 4/5 rating. Please call any time so we can resolve your billing issues.

10/10 Excellent

glenda

Travelled with family
Liked: Cleanliness, amenities
Very fast and easy to book on short notice
Stayed 1 night in Mar 2024
Response from Mike Salazar Manager on 24 Mar,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Fanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good quality and the service people were nice
Stayed 1 night in Mar 2024
Response from Mike Salazar Manager on 24 Mar,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Jennifer Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Mar 2024
Response from Mike Salazar Manager on 24 Mar,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

10/10 Excellent

Sigmund

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, roomy, good location, nice staff
Stayed 1 night in Mar 2024
Response from Mike Salazar Manager on 24 Mar,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 5/5 rating and we look forward to your next visit.

6/10 Okay

eyal

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Standard 2star. Breakfast was as minimalistic as can be.
Stayed 1 night in Mar 2024
Response from Mike Salazar Manager on 24 Mar,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 3/5 rating and we look forward to your next visit.

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mike Salazar Manager on 24 Mar,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We appreciate your 4/5 rating and we look forward to your next visit.

6/10 Okay

Peggie

Liked: Cleanliness, staff & service
The noise from the other rooms seemed loud. We could hear conversations and the footsteps above. The young lady at the front desk was super pleasant and very helpful.
Stayed 1 night in Mar 2024
Response from Mike Salazar-- Manager on 21 Mar,2024
Thank you for choosing La Quinta Inn and Suites in Santa Rosa, N.M. We apologize for the noise.