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Reviews of D' Avila's Horizon South

3 out of 5
D' Avila's Horizon South
Liloan, Santander Cebu, Santander, Vll

Reviews

5.4
Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 3 out of 7 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel fleeced me.😡😡 I booked this hotel to stay on 4 March 2020 and paid the money in advance. But when I arrived the hotel , it was not ready to stay. No water. No electricity. No reception. NO EVERYTHING. the room was veryy dirty. It just like the hotel closed. So I called the hotel's owner and the owner said I have to contact Expedia to get the money back by myself. Then I text to Expedia and send feedback to get the money back but untill now I STILL DONT GET ANY REPLY FROM EXPEDIA. It's almost 1 mont.
Stayed 1 night in Mar 2020

2/10 Terrible

EC

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no water inside the hotel. you know that only when you come to the hotel no messages before, and receiving messahe 1 day after the supposed check in to say sorry no water, and no refund made.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were the only ones in the resort, so the peacefulness of the place was achieved.
Stayed 1 night in Mar 2019

8/10 Good

Faye

Liked: Cleanliness, staff & service
Rustic charm
Perfect spot if travelling in or out of Lilona port. The hosts are incredibly welcoming and helpful. Cute, budget beach shacks are rustic and authentic but don’t expect luxury. A private beach however is a massive plus!!
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was basic as reflected in the price. No one one to meet me when I arrived.
Stayed 20 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
When we arrived we were told that the accommodation was not available as they had no water. It was late at night and nobody had informed us in advance. We had to find a last minute accommodation paying double the price. Poor customer service. Not recommended. The hut itself looked nice.
Stayed 1 night in Nov 2018

10/10 Excellent

koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また訪れたい場所
スタッフの対応が親切、丁寧で、また来たいと感じました。ホテル前が白い砂浜のビーチでのんびりとしたい方にはお勧めです。滞在中、他に3グループがスタッフにクレームをぶつけているのを見、聞しましたが、その原因はスタッフにはなく、エリアの給水状況によるものや宿泊者自身が原因となっているものと私は感じました。オスロブへは、トライシクルで30分程度です。後、近所の港の食堂で蚊取り線香の購入が必須です。
Stayed 2 nights in Dec 2018