expedia

Photo gallery

Featured image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, free cots/infant beds, rollaway beds

Guest reviews

3.8/5 Good
56 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast Available
  • Parking Available

Map

Explore the area

Popular LocationPontifical Catholic University of Chile12 min walk
Popular LocationSanta Lucia Hill17 min walk
Popular LocationUniversity of Chile8 min drive
AirportSantiago (SCL-Arturo Merino Benitez)24 min drive

Choose dates to view prices

  • Executive Double Room

    Room amenities

    • Sleeps 2
    More detailsExecutive Double Room
  • Executive Twin Room

    Room amenities

    • Sleeps 2
    More detailsExecutive Twin Room
  • Superior Double Room

    Room amenities

    • Sleeps 2
    More detailsSuperior Double Room
  • Suite

    Room amenities

    • Sleeps 2
    More detailsSuite

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Santiago

Located in Santiago, Gen Rooms is in the city centre and near a metro station. Shoppers can check out Costanera Center, while everyone can enjoy the natural beauty of O'Higgins Park and Cajon del Maipo. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or National Stadium.

Visit our Santiago travel guide
Map
Popular Location

What's nearby

  • Pontifical Catholic University of Chile - 12 min walk
  • Santa Lucia Hill - 17 min walk
  • University of Chile - 8 min drive
  • Plaza de Armas - 10 min drive
  • Palacio de la Moneda - 10 min drive

Getting around

  • Santiago Central Station - 5 min drive
  • Santa Isabel Station - 7 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive

About this property

Gen Rooms

3.5-star Santiago hotel in Downtown Santiago, near Plaza de Armas
This hotel features a fitness centre, a rooftop terrace and self parking. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a meeting room and a children's pool are on-site. All 30 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Balconies, rainfall showerheads and hairdryers are among the other amenities available to guests. Housekeeping is available once per stay.
Gen Rooms offers 30 forms of accommodation with a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 8 per day
Limited parking spaces

Food and drink

Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 6 for adults and USD 4 for children

Things to do

Children's pool
Fitness centre
Seasonal outdoor pool

Family friendly

Children's pool
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Seasonal outdoor pool

Conveniences

Lift
Vending machine

Guest services

Concierge services
Housekeeping (once per stay)
Laundry facilities
Multilingual staff

Languages spoken

English
Portuguese
Spanish

Business services

1 meeting room

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair accessible (may have limitations)

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Climate control (heating)
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Rainfall showerhead
Shower
Soap
Toilet paper

Entertainment

TV channels
Flat-screen TV

Food and drink

Electric kettle
Free tea bags/instant coffee

Outdoor space

Balcony

More

Desk
Phone
Safe

Policies

Check-in

Check-in between 3:00 PM and 7:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 7:00 PM)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per day.
Free cots (infant beds)

Payment types at the property

Diners ClubMastercardAmerican ExpressVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 6 for adults and USD 4 for children (approximately)
  • Self-parking fee: USD 8 per day
  • Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from November to March
Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at Gen Rooms and receive a full refund?
Yes, Gen Rooms offers free cancellation on select room rates, because flexibility matters! Please refer to Gen Rooms cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for USD 8 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 3:00 PM to 7:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Located in Downtown Santiago, this hotel is within 2 miles (3 km) of Pontifical Catholic University of Chile, Plaza de Armas and Clinica Santa Maria. Movistar Arena and O'Higgins Park are also within 3 miles (5 km). Santa Isabel Station is 7 minutes by foot and Bustamante Park Station is 10 minutes.

Guest reviews

Overall score and ratings for Gen Rooms

3.8
5 - Excellent
14
4 - Good
24
3 - Okay
11
2 - Mediocre
4
1 - Poor
3
3.9
Cleanliness
3.8
Service and Staff
3.0
Amenities
3.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

When i called, they did answer very rapidly to my request

Stayed 5 nights in Mar 2019

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Only stayed here for one night. Location is fine, the host was very nice. Only issue was the mini fridge that wouldn’t let me sleep at night. Just switched it off so problem solved.

Stayed 1 night in Mar 2019

3/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities
Very average

Very average and not the greatest area. Nothing to really say just don’t expect much and you’ll be fine

Stayed 2 nights in Mar 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive hotel in a convenient location

Nice place to stay if you have business to do in the central or southern part of Santiago. There are very nice restaurants including top rated ones about 0.6 miles north of the hotel, but to reach it you have to follow a street with a large number of homeless people sleeping on the street. The view on the mountains from the roof is magnificent. Unfortunately, the pool/jacuzzi had cold water because of the fall/winter season. Our room was a bit noisy at night but better than what you usually get in Santiago (from my experience). The AC was quiet.