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Crowne Plaza Santo Domingo by IHG

5.0 star property
Luxury hotel with full-service spa and casino

Choose dates to view prices

Photo gallery for Crowne Plaza Santo Domingo by IHG

Exterior
1 bedroom, minibar, in-room safe, desk
Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
The current price is S$209
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Accessible Bathtub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Accessible Bathtub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Accessible Bathtub)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Accessible Bathtub (Accessible Bathtub)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Luxurious, Club Floor)

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed (Luxurious, Club Floor)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 62 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite, 1 King Bed, Ocean View (Luxurious)

1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 King Bed, Ocean View (Luxurious)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 175 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed (Club Floor)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Ave.George Washington 218, Santo Domingo, 2890

What's nearby

  • Malecon - 3 min walk - 0.3 km
  • Guibia Beach - 15 min walk - 1.3 km
  • Calle El Conde - 17 min walk - 1.5 km
  • Sambil Santo Domingo - 4 min drive - 3.2 km
  • Blue Mall - 6 min drive - 6.7 km

Getting around

  • Joaquin Balaguer Station - 2 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 36 min drive

Restaurants

  • ‪Villar Hermanos - ‬5 min walk
  • ‪Terraza Napolitano - ‬8 min walk
  • ‪El Conuco - ‬9 min walk
  • ‪New Jersey Drink Liquor Store - ‬7 min walk
  • ‪Luna - ‬6 min walk

About this property

Crowne Plaza Santo Domingo by IHG

Luxury hotel near Malecon
Take advantage of a casino, a poolside bar and a terrace at Crowne Plaza Santo Domingo by IHG. Treat yourself to a body scrub, a hot stone massage or aromatherapy at the on-site spa. Be sure to enjoy a meal at Nabu, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and tennis courts
  • An electric car charging station, express check-out and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 196 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Free infant beds and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

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Sheraton Santo Domingo Hotel

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  • Hot tub
  • Spa
  • Pet-friendly
9.0 out of 10, Wonderful, 1,000 reviews
The price is S$189
includes taxes & fees
20 Jun - 21 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nabu

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Casino
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 15 meeting rooms
  • Conference centre (33,000 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 64.00, per pet (varies based on length of stay), plus a deposit of USD 128.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 12 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Pet deposit: USD 128.00 per stay
  • Pet fee: USD 64.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel
Crowne Plaza Santo Domingo an IHG Hotel
Crowne Plaza Santo Domingo by IHG Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel Santo Domingo

Frequently asked questions

Does Crowne Plaza Santo Domingo by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Crowne Plaza Santo Domingo by IHG?

As of 19 Jun, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Santo Domingo by IHG on 1 Jul, 2025 start from S$208.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Santo Domingo by IHG pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 12 kg per pet. There's a deposit of USD 128.00 per stay and a fee of USD 64.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Santo Domingo by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Santo Domingo by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Santo Domingo by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Santo Domingo by IHG located?

Located in Gascue, this luxury hotel is within a 5-minute walk of Malecon, El Obelisco Macho and Casino Diamante. Grand Casino Jaragua and Puerta de la Misericordia are also within 15 minutes. Joaquin Balaguer Station is 24 minutes by foot and Casandra Damiron Station is 30 minutes.

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Crowne Plaza Santo Domingo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Markiss

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jun 2025

10/10 Excellent

SANTIAGO E GONZALEZ

Excellent area
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the breakfast crew to the pool crew to the front desk we’re very helpful and very friendly
Stayed 2 nights in Apr 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 8 nights in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff very helpful. Clean and convenient. Sunning by the pool over looking the Caribbean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ghanshyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place because of its location, it by ocean and very close to city center
Stayed 5 nights in Dec 2024

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Niobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is amazing, best hotel by far in Dominican Republic
Stayed 1 night in Dec 2024

10/10 Excellent

Anselmo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Feb 2025

10/10 Excellent

cristobal

Liked: Staff & service, amenities, property conditions & facilities
A fantastic hotel
Stayed 9 nights in Oct 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Dec 2024

10/10 Excellent

Azam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location with great views

Great location. Friendly staff. Excellent breakfast. Beautiful views.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location with a nice spacious casino, thanks for Hotels.com for the free room upgrade.
Stayed 3 nights in Dec 2024

8/10 Good

JOEL BEKENSON

Liked: Cleanliness, staff & service, property conditions & facilities
Safe , quiet, clean located in the vibrant malecon area, thats the place to be
Stayed 1 night in Oct 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, Clean, quiet and beautiful. Breakfast was awesome Jose at breakfast was very attentive We will be back !!🇩🇴👍
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santo Domingo in fall

A nice place to stay with waterfront views and close to the colonial area. The staff was excellent and the restaurant was good.
Stayed 7 nights in Nov 2024

10/10 Excellent

Anselmo

Excelente
Stayed 1 night in Dec 2024

6/10 Okay

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay , hotel restaurant was very expensive
Stayed 7 nights in Jun 2024

8/10 Good

Kelian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice property
Stayed 2 nights in Oct 2024

10/10 Excellent

Dmitriy

Liked: Amenities, property conditions & facilities
Nice view from high floors. Club at 14th floor is convenient. Staff is extremely friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are modern and clean. It is a nice place overall yet it seems that there is always some major remodelling going on. It would be nice to visit there one time and all the facilities are available. Right now the pool area is closed, which would have been nice to know before I booked.
Stayed 1 night in Jan 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 5 nights in Dec 2024