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Hotel Doña Elvira

3.0 star property
Victorian hotel with free breakfast and 24-hour front desk

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Photo gallery for Hotel Doña Elvira

Terrace/patio
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Reception
Terrace/patio
DVD player, pay films

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite (Isabela Catolica)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Suite (Isabela Catolica)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Fridge
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Antonetta)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Room (Antonetta)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Economy Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Economy Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite (Fernando)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Junior Suite (Fernando)

Highlights

Patio
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Hypo-allergenic bedding
Ceiling fan
  • 60 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

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About the area

Map
207 Padre Billini, Santo Domingo, Distrito Nacional, 10210

What's nearby

  • Calle Las Damas - 1 min walk - 0.2 km
  • Calle El Conde - 3 min walk - 0.3 km
  • Columbus Park - 3 min walk - 0.3 km
  • Malecon - 5 min walk - 0.5 km
  • Sambil Santo Domingo - 4 min drive - 4.4 km

Getting around

  • Eduardo Brito Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 36 min drive

Restaurants

  • ‪Jalao - ‬3 min walk
  • ‪Restaurante Conde de Peñalba - ‬3 min walk
  • ‪Pizzarelli - ‬3 min walk
  • ‪Curcio Pizza al Taglio - ‬4 min walk
  • ‪Casa Barista - ‬4 min walk

About this property

Hotel Doña Elvira

Hotel near Malecon
You can look forward to a free breakfast buffet, a poolside bar and a terrace at Hotel Doña Elvira. Free in-room WiFi is available to all guests, along with an art gallery on-site and designer shops on-site.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Limo/town car service, express check-out and express check-in
  • A front desk safe, luggage storage and wedding services
Room features
All rooms are individually decorated, and have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Childcare services, premium channels and DVD players

Languages

Dutch, English, French, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • DVD player
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1530
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels
  • DVD player
  • Pay films
  • Premium channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Cots (infant beds) are available for USD 10.0 per day

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 11:00 AM to 9:00 PM

Property is also known as

Doña Elvira
Dona Elvira Hotel
Dona Elvira Santo Domingo
Doña Elvira Santo Domingo
Hotel Doña Elvira
Hotel Doña Elvira Santo Domingo
Hotel Doña Elvira Hotel
Hotel Doña Elvira Santo Domingo
Hotel Doña Elvira Hotel Santo Domingo

Frequently asked questions

Does Hotel Doña Elvira have a pool?

Yes, this property has an outdoor pool. Pool access is from 11:00 AM to 9:00 PM.

Is Hotel Doña Elvira pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Doña Elvira?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Doña Elvira?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Doña Elvira?

Checkout is at noon.

Does Hotel Doña Elvira provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Hotel Doña Elvira located?

Located in Zona Colonial, this hotel is within a 10-minute walk of Museo de la Familia Dominicana and Malecon. House of Tostado (La Casa de Tostado) and Iglesia de Santa Clara are just steps away.

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Hotel Doña Elvira Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 90 out of 220 reviews
Rating 8 - Good. 67 out of 220 reviews
Rating 6 - Okay. 33 out of 220 reviews
Rating 4 - Poor. 18 out of 220 reviews
Rating 2 - Terrible. 12 out of 220 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d stay again

I enjoyed my stay at hotel Dona Elvira. All of the employees were very nice and welcoming
Stayed 5 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and super friendly staff!
Stayed 1 night in Apr 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Original Historic Hotel
Stayed 1 night in Mar 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice colonial house close to all the main places in the colonial zone. Breakfast was great, especially having it next to the pool. Comfortable rooms with lots of space. Nice staff too
Stayed 2 nights in Feb 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic building brought back to life. safe area, friendly staff. Irwin was a great hotel representative and spoke good english.
Stayed 2 nights in Jan 2023

6/10 Okay

Terrance

Liked: Staff & service
It’s in Zona near Ballittini Hotel and The Large Church. It has a nice quiet traditional vibe. My room 14, was small but it was cleaned everyday. AC , ceiling fan and TV all worked. No condiments given except one roll of toilet paper and one towel which is not changed daily. Breakfast was Traditional American or Traditional Dominican. The Fresh Juice was good. The staff is very nice. They are there to help but not overbearing. Doors are locked at night and must be let in by staff. PLEASE BE PATIENT and Knock Softly. I would recommend for short stays
Stayed 3 nights in Feb 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
The property wraps around a beautiful mango tree.
Stayed 2 nights in Mar 2023

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people staff. No parking, no clean service at the room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention and costumer service provided by the staff. Elizabeth the chief , erwin ( front desk clerk) and the entire staff go above and beyond .
Stayed 4 nights in Dec 2022

6/10 Okay

yolenny

It was ok!
Stayed 1 night in Oct 2022

6/10 Okay

joanna

Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast is 8 to 10 am not noon. Toilet paper ans towels limited. Late at night door was close for security.
Stayed 5 nights in Feb 2024

10/10 Excellent

Magdlena

I like the HOTEL DOÑA ELVIRA 👍The ONLY THING I DONT LIKE IS WENT I BOOKED A ROOM with EXPIDIA GIVING ME ONE $PRICE $ AND I MAKE RESERVATIONS AND WENT I REACH THE HOTEL THE PRICE IS ANOTHER ONE $ IS MORE MONEY - or SAID NO ROOM AVAILABLE. I ALWAYS TAKE PICTURE ABOUT THE PROMOTION. IS MY PROTECTION $$.
Stayed 1 night in Feb 2024

2/10 Terrible

Edwin

Disliked: Staff & service, amenities, property conditions & facilities
The property charged me a surprise fee to have a guest in my room. This fee is per guest. This was not disclosed when I made the reservation, otherwise, I would not have made the reservation.
Stayed 4 nights in Aug 2023

8/10 Good

Richard

The pool water was cloudy They were unable to provide a key for the room safe No refrigerator in the room
Stayed 4 nights in Nov 2023

2/10 Terrible

Jak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleeping on the street is nicer.

This hotel is in such a good location. But the owners are simply trying to save money by not doing basic maintenance on any part of it. They didn’t take credit cards, the room was 1/5th of the advertised size, the toilet did not flush, the hot water did not work, the bathroom can be seen from the lobby… and on and on and on. Do yourself a favor. Stay next door at the Belini. It’s expensive but it’s professional. This place is like staying at your dirty neighbor’s house.
Stayed 1 night in Dec 2021

4/10 Poor

christian

Disliked: Amenities, property conditions & facilities
None of the common areas, including dining and boutique areas were air conditioned, bath not air conditioned. tried to get wash cloths, hand towels and they never appeared. I got a towel run for a hand towel. Never could get anything more than slightly warm water for bathing and showering. The large tub was actually located in an outside environment which you had to go through to get to the bathroom. The large tub was coated with foreign material and had to be washed before use -- which we never did because of not hot water.
Stayed 5 nights in Sep 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Existen mejores opciones

La habitación no era la gran cosa, tenia un extraño olor y mucha humedad. La recepcionista no fue de utilidad con ninguna de nuestras consultas (dirección de un destino turístico, medio de transporte). Nadie fue particularmente amable o atento
Stayed 3 nights in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! It was a beautiful property with great service.
Stayed 3 nights in Feb 2025

4/10 Poor

Mélissa

Liked: Amenities
Disliked: Staff & service
Nous avons eu une assez mauvaise expérience avec le personnel de cet hotel et malheureusement, cela a teinté tout le séjour. Très mauvais accueil dès le départ, aucun sourire, pas d'explications sur le fonctionnement de l'hotel, l'heure des déjeuners, etc. On nous somme seulement de payer à l'arrivée l'intégralité du séjour de façon assez rude ma foi, aores nous avoir montré la chambre, j'ai cru qu'il allait défoncer la porte! cune suggestion d'activités ou de recommendations de restaurants dans la capitale. Le propriétaire n'a aucune manières avec ses clients et semble détester le service à la clientèle. Lorsqu'on pose une question, on nous répond sèchement sans plus. Pas d'eau potable pour les clients non plus, ils vendent des bouteilles d'eau et nous ont carrément menti en disant qu'il ne restait plus de déjeuners dominicain alors qu'ils en ont servi à d'autres clients sous nos yeux(!) Je donne rarement d'aussi mauvaises critiques mais pour moi, ça na passe pas. Je ne recommande pas cet hotel malgré sa localisation et ses prix correctes, la chambre avec la sdb adjacente était jolie mais l lits sont durs et la literie tachée. Il y a plein d'hotels dans la capitale, allez voir ailleurs ! Nous nous sommes fait réveillés pratiquement tous les matins entre 7h et 8h, soit par la télévision des voisins, les employés qui parlent fort ou les enfants des autres clients. Jamais, ils se sont excusés pour le dérangement et n'ont proposé de compensations. A mon avis, c'est inacceptable.
Stayed 4 nights in Feb 2025

4/10 Poor

Mitchell

Liked: Room comfort
Disliked: Staff & service

They will steal your money

The hotel ripped us off of $320. We paid with cash for the sizable discount but they still charged our credit card as well. The hotel will not respo d to my requests.
Stayed 2 nights in Feb 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, property conditions & facilities
There were roaches in the bed. No water pressure in the bathroom (shower head).
Stayed 1 night in Jan 2025

8/10 Good

Gerard A.

Liked: Staff & service, property conditions & facilities
Muy buen hotel a precio modico
Stayed 3 nights in Dec 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atención al cliente valiosa.

Quiero resaltar la buena atención al cliente que tienen en este hotel, antes de mi llegada fueron muy amables en darme detalles de mi estancia. Y quiero sugerirles que no reserven la habitación más sencilla porque es bastante incómoda y pequeña, fuera de eso, todo súper.
Stayed 3 nights in Nov 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Es tranquilo, no hay ruido, bueno para descansar.
Stayed 7 nights in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff
Stayed 3 nights in Nov 2024