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"The worst five-star hotel I've ever stayed in. The room had old, poor-quality furniture. The layout was terrible; there were no drawers for storing clothes at all. The television was the smallest I've ever seen in a hotel. I absolutely do not recommend it and would never return."

"Fantastic hotel located within minutes of absolutely everything in Sarajevo and all the staff are incredibly friendly "

"Very nice"

"Overall decent hotel but a bit dated and quite busy which created some disturbance"

"Extremely clean and convenient! I was only there for a night but I would love to come back and fully enjoy the beautiful hotel amenities. The staff were also very helpful and kind."

"in the process of the checking in, we arrived at 2:00pm, the front desk lady “told” (not informed) us the official check in time was 3:00pm. Neither she offered to store our luggage. Just left us there standing. As customers, we certainly did not appreciate the hospitality. I wish Hotel Central administration would take note of this. Thank you."

"Location is very good, only few minutes walk to old town. Quiet location next to the river. Easy to find taxis for travel to train stations or elsewhere. There were few steps to first floor room. However hotel stagf staff offered to carry our suitcases. Thank you. We enjoyed our 4 night stay. "

"Love this hotel, perfect location and very clean."

"The hotel is overall very good and welcoming, with friendly and hospitable staff and so clean. My main criticism is that there was not a single glass or cup in the room for drinking water. Also, there was nowhere in the bathroom to place a toothbrush, shaving items, or other toiletries. Normally, most hotel bathrooms provide at least a cup or a small holder for toothbrushes and toothpaste. Another issue was the lack of a shower door or curtain, which caused the entire bathroom floor to get completely wet after every shower."