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Reviews of HOTEL LIBRIS boutique

3 out of 5
HOTEL LIBRIS boutique
Bentbaša 7, Sarajevo

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Awful

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We arrived and were given a room next to the lobby. It was SO loud, our room also didn’t have windows. The only windows we were given were windows that look into the restaurant!??!?! WHO does that???? Then after 3 nights of no sleep from the noises of the lobby, restaurant, and construction we kindly asked to be moved to another room. The lady at reception told us that she can’t do anything about lobby noise or construction that starts exactly at 9 am every day and lobby noise at 4:30 am to prep breakfast but she did move us to a “nicer room.” We get upstairs, and we get a window finally! Then we leave for the day and come back and oh my goodness the STENCH. We have no idea what the stench came from but our entire suitcases of clothes stink - STILL. Just a terrible experience but the staff was very nice. Except on last day. When we checked out we kindly asked for them to call a cab. The guy at reception called his “buddy” instead of a cab and when the car arrived there was no marking that it was a taxi. Then he proceeded to tell us it will cost 30 marks. We had no option and luckily still had marks on us. If you’re wondering how much it usually costs from hotel Libris to Airport - it’s not more than 15 marks. This place is corrupt don’t stay here.
Stayed 6 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sarajevo bucket listing
Great little hotel very close to old town. We were able to park at the front so convenient to leave car there for our three nights and walk everywhere. Quick checkin and staff are friendly, helpful and speak good English. The room was large so was great and fridge and jug as well as aircon. You can lock up your valuables in reception but we found the place very safe. Lots of eateries around and can take tram to other areas if you don’t want to walk. Breakfast great and fresh, and the best Bosnian coffee every morning. Absolutely would stay here again. Great price for our three nights as well.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Art Deco in Bosnia
Stayed 1 night in Jun 2018

10/10 Excellent

Duncan, Gateshead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we have ever stayed at. The staff were brilliant and so pleasant. Room was very spacious and comfortable and we would go back. Excellent location next to the old town.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great location
Very nice and big room with a balcony. A few minute walk to the old town. The breakfast was excellent. Parking just outside the hotel.
Stayed 1 night in May 2018

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and overall good stay
We stayed at Hotel Libris Boutique for five nights and overall enjoyed our stay. The hotel is located a short walk outside of the old city and is newly renovated. The staff are extremely friendly/helpful and the breakfast buffet is a generous spread. Only negetive is that our room was next to the lobby and we could hear every discussion taking place just outside our door, as well as smell cigarettes when someone was smoking in the dining room.
Stayed 3 nights in Mar 2018
Response from Admira on 5 May,2018
Thank you for your feedback, we are glad if you enjoyed. So sorry for cigarette thing, generally it is forbidden. We will fix it as soon as possible. Hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Libris on 4 Mar,2018
Dear guest, Thank you for your review . Kind regards

10/10 Excellent

Stanislava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, perfect location and very nice and clean rooms
Stayed 3 nights in Jan 2018
Response from Amra on 29 Jan,2018
Thank you very much. Best regards from Hotel Libris boutique

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh and clean
The hotel was very clean, very new on the interior and very hospitable. They allowed us to even eat breakfast late. The location is prefect located about a 2 minute walk from the old town.
Stayed 2 nights in Dec 2017
Response from Amra on 10 Jan,2018
Thank you verry much for your stayin. You are welcome always here. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフもとても親切で、清潔でとても快適でした。空港へのバスもすぐ近くから出ており、便利でした。
Stayed 2 nights in Nov 2019
Response from Emina on 11 Dec,2019
Dear guest, thanks for your feedback. Hotel Libris

10/10 Excellent

baybars

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Emina on 11 Dec,2019
Dear guest, thanks for your feedback! Hotel Libris

10/10 Excellent

Ensar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Emina on 11 Dec,2019
Dear guest, thanks for your feedback, Hotel Libris

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Modernes Hotel direkt an der Altstadt.
Nettes Personal! Leider die Zimmer ohne Fenster nach Außen und die Klimaanlage hat leider die Entfeuchtung nicht geschafft (Schimmel und Modergeruch).
Stayed 3 nights in Jul 2018

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk lille sted
Hyggelig og flot lille hotel. Servicen var rigtig god og der var styr på alt. Morgenmaden var super lækker. Beliggenheden var helt perfekt, tæt på alt.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyt og moderne og super beliggenhed
Nyt og moderne. Super beliggenhed og rigtig venligt personale. Eneste minus var aircon, som gjorde at der fugtigt/vådt mange steder på flisegulvet og som betød, at sengetøjet var fugtigt.
Stayed 3 nights in Jul 2018

10/10 Excellent

silvia, roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione
Ottima posizione a due passi dal centro. Stanza pulita e spaziosa. Colazione abbondante
Stayed 2 nights in Jul 2018

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic service by the staff and the breakfast was great. No negatives to say at all.

8/10 Good

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice and central
Clean and nice hotel with central location. The staff was very friendly and service minded. Breakfast was good.